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Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
Improving Employee Productivity with Social Tools by SuccessFactors
April 24, 2012 - (Free Research) As a younger, tech-savvy generation infiltrates the workforce, they are bringing social technologies with them. Read this white paper to learn how social tools are becoming game changers in the workplace environment and how you can learn to embrace and incorporate them into your organization to foster higher productivity.
Active Directory Provisioning: Overcoming Top Challenges by Quest Software
July 01, 2010 - (Free Research) In this new Quest white paper, learn about the challenges of managing Active Directory using native tools – and how provisioning in your diverse environment is equally difficult. Then, discover a third-party solution that not only delivers a comprehensive provisioning solution, but one that makes it quick, easy and painless.
A Pragmatic Approach to SIEM by Tripwire, Inc.
February 08, 2011 - (Free Research) In this paper we will take a look at this disturbing trend and provide useful guidance for maximizing the value of SIEM and log management tools, while focusing on protecting systems and data not on simply checking the compliance check box.
An Introduction to Windows Server 2008 Server Manager by Global Knowledge Network, Inc.
January 2008 - (Free Research) This white paper introduces the Server Manager console and will help you find your way around it, so that you can get up to speed with Server 2008 quickly.
Designing a Virtual Disaster Recovery Infrastructure by Dell, Inc.
April 2012 - (Free Research) Virtualization is very conducive to managing and deploying DR strategies because it eases many cost and complexity barriers. But reliable DR requires much more than just virtualization. Check out this 2-page white paper for a breakdown of virtualization DR tools and strategies and how they apply to your organization.
Where Does Your Project Fit on the Managed File Transfer Maturity Model? by Ipswitch File Transfer
February 2011 - (Free Research) This paper presents the MFT Maturity Model tool to help guide your evaluations, both of your project, as well as of vendors and solutions. This tool will help you best gauge the maturity and sophistication of your project so you can choose the solution and vendor that mostly closely aligns with your requirements.
Why Cisco, NetApp, and VMware are the Best Choice for Your Cloud Infrastructure by NetApp
January 2012 - (Free Research) This brief paper introduces three solutions capable of working together to bring your business a complete and shared virtualized infrastructure, designed to help you simplify management and enhance resource efficiency. In this paper, you'll learn about each of these three technologies and the benefits they can bring your organization.
Top 5 concerns with mobile application monitoring by Hewlett-Packard Company
May 2012 - (Free Research) Managing the performance of mobile applications presents a new challenge for IT teams. Read this white paper to learn why mobile application performance monitoring is uniquely challenging and discover the tools you'll need for effective mobile management.
Leveraging Security In a Global Enterprise by FoxT
June 2011 - (Free Research) This white paper will tell you why Enterprise Access Management can keep your business network more secure than other security tools, and will also help a CIO and CISO work together to achieve their top security goals.
Time, Tasks, and Tools Required for Optimal Data Center Efficiency by Dell, Inc. and Intel
September 2011 - (Free Research) Increasing data center efficiency is always the end goal for IT managers. Find out which criteria your management software tools need to have to reduce the time and tasks required to increase the efficiency of your overall IT infrastructure.
Automation and Integration Vital for Efficient Datacenter Operations by Dell, Inc. and Intel
February 2011 - (Free Research) This white paper describes how the use of virtualization and the evolution of enterprise datacenter environments require IT infrastructure management teams to integrate and automate operations using state-of-the-art tools and best practices; and how Dell's Advanced Infrastructure Manager can help enterprise datacenters operate more efficiently.
Global Business: Choosing the Right ERP Strategy
by Epicor Software Corporation
April 2011 - (Free Research) Although enterprise resource planning (ERP) is an important tool for boosting operational efficiency and cost savings, it also offers manufacturers a leg-up in their globalization efforts. Read this white paper to see how critical ERP can be to global business, and how to choose the best solution to support this imperative.
5 Keys to Aerospace and Defense Manufacturing
by Epicor Software Corporation
February 2011 - (Free Research) This paper discusses considerations for A&D manufacturers in the context of enterprise information systems and how they can help address 5 areas of concern: compliance, control, communications, competitiveness, and cutting cost, waste and complexity. The needs of the A&D market aren’t easily addressed by one-size-fits-all products.
Application Lifecycle Management Eases Innovation, Boosts Quality, Reduces Risk by SAP America, Inc.
February 2012 - (Free Research) Read this white paper to learn how application lifecycle management (ALM) tools can help IT and business managers maintain business continuity, accelerate innovation, and reduce risk while keeping the total cost of operations low and protecting the company's IT investment.
Business Analytics – Pushing Towards Relevance by IBM
May 2012 - (Free Research) This paper details the current state of business analytics, revealing why it's not as pervasive as one may think. Read this now and learn some best practices that will help CIOs spearhead their company's BI initiatives to make better use of data for a competitive advantage.
The ROI of investments in Modern Application Development
by Hewlett-Packard Company
April 2011 - (Free Research) Read this white paper to learn how ALM tools designed specifically for today's modern application development can bring order, visibility, and efficiency to the complexity introduced to application lifecycles by modern delivery methods like cloud computing, distributed development, composite applications, and more.
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