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Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.
September 16, 2009 - (Free Research) This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs.
Multitenant CRM Enables Rapid Deployment, Flexible Foundation for Field Sales Team by Microsoft
October 21, 2008 - (Free Research) Facing rapid growth, U.S. Dynamics Field Sales needed a sales force automation tool that would map to the team's unique solution-selling process and drive adoption among sales staff. Working with Microsoft® IT, U.S. Dynamics Field Sales deployed Microsoft Dynamics® CRM and integrated it with its legacy CRM system, providing the team with...
The Economics of Embedded Development, Testing, Deployment and Support by IBM
December 30, 2008 - (Free Research) This paper is aimed at helping senior management address its product ROI in a manner that can be directly applied to their everyday management practices. In this report, EMF presents a methodology for calculating the ROI for a development based on the direct cost of development, associative costs, extrinsic costs and a process for estimating risk.
Application Whitelisting: Enhancing Host Security by McAfee, Inc.
October 21, 2009 - (Free Research) This paper explains how whitelisting (accepting only applications and behaviors that are on the approved list and denying everything else) provides a lighter, more agile alternative to blacklisting as a means to protect networks and end points.
Presentation Transcript: Reduce IT Costs by Rationalizing Your Application Portfolio by Informatica Corporation
August 2009 - (Free Research) Read this presentation transcript of the webcast "Reduce IT Costs by Rationalizing Your Application Portfolio" to learn the best practices of application retirement and how to effectively retire legacy applications and reduce IT costs while still having the ability to simply and efficiently access the retired data.
Unlocking the Mainframe: Modernizing Legacy System to SOA by Oracle Corporation
July 2008 - (Free Research) Successful execution of an SOA strategy, combined with the release of the business value contained in legacy systems, can bring five proven benefits to the enterprise. Functioning as both a software development environment and a delivery framework, SOA provides a mechanism for defining business services and operating models.
Software as a Service Dramatically Improves CRM Success by Oracle Corporation
February 2008 - (Free Research) Explore the results of this Yankee Group study aimed at determining how on-demand technology can be used to improve sales effectiveness. Gain a deeper understanding of the difference between sales administration and sales effectiveness and the role technology plays in driving revenue.
Butler Group Technology Audit for Blaze Advisor 6.5 by FICO
October 2008 - (Free Research) Download this analyst report and discover how Blaze Advisor provides a high-performance runtime environment for .NET, Java, Service Oriented Architecture (SOA), or legacy applications and features strong change management through its rules repository.
The Value Of A Comprehensive Integration Solution by Sterling Commerce
March 2009 - (Free Research) In November 2008, Sterling Commerce commissioned Forrester Consulting to investigate the value of a comprehensive integration solution (CIS) that encompasses the bulk of the enterprise’s integration needs. Forrester also conducted an online survey of key IT roles in selected geographical locations. This paper discusses the results of these studies.
Integrating and Automating Composite Applications by BMC Software, Inc
November 2008 - (Free Research) This Enterprise Management Associates white paper will describe how new technologies are being used by IT to develop new applications to give a new competitive edge to their enterprises; provide an overview of the new challenges involved; investigate solutions to overcome these challenges; and show how these solutions drive business value.
Three Tactics for Winning the LTE Game by Alcatel-Lucent
June 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems.
Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel
July 2009 - (Free Research) Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on.
Leaner and Greener Because of Intel® Core™2 Processors with vPro™ Technology by Intel Technology Provider
September 2009 - (Free Research) Recently, the University of Plymouth, located in the U.K., completed a refresh of their 4,800 desktop PCs, upgrading the systems to PCs with Intel® Core™2 processors with vPro™ technology in order to offer students the latest in IT services. The following paper provides an ROI analysis of this PC deployment.
Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM
July 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.
The Role of Open Source Data Integration - An Analyst White Paper, by Mark Madsen by Talend
January 2009 - (Free Research) This report by Mark Madsen will explain what data integration is, and especially the difference between Operational Data Integration and Analytic Data Integration. It highlights the benefits of open source for data integration, and provides a series of recommendations to make the integration job easier, repeatable and more productive.
Consolidating Multiple Oracle OLTP Workloads on the Dell PowerEdge R710 Server by Dell, Inc. and Intel
July 2009 - (Free Research) The goal of this study is to determine if a multi‐node Oracle RAC cluster can be replaced with a cluster consisting of fewer Dell PowerEdge 11G nodes (powered by Intel® Xeon® processor 5500 Series), and still process the OLTP workload faster with less power consumption and lower Oracle RAC licensing fees. Read this white paper to learn more.
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