Customer Relationship Management (CRM) | Integrated E-Commerce Solutions | IT Portfolio Management | Customer Service (General) | Storage Management | Databases | Business Planning | Contact Center Management | Disk-based Backup & Storage/ RAID | Managed Security Services

Search Results		1 - 25 of 28 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

How to tackle trust and co-operation by ComputerWeekly.com November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). (ANALYST BRIEF) VIEW ABSTRACT | GO TO

10 Tips for Creating Your Web Site by Global Knowledge Network, Inc. March 2006 - (Free Research) The most helpful information and best content will have little impact without simple protocols that make your Web site easier to use and more visually appealling. This paper focuses on 10 tips you can employ to ensure your web site is effective from the day it goes live. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the PMO: The IT perspective by ComputerWeekly.com May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. (IT BRIEFING) VIEW ABSTRACT | GO TO

International Transportation Management Benchmark Study:Winners See Strategic Value of Visibility by SAP America, Inc. January 2012 - (Free Research) This third annual study examines how successful firms are managing international transportation and emerging trends in the industry. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Orion Network Performance Monitor: Network Monitoring and Testing by SolarWinds, Inc. November 2007 - (Free Research) Orion delivers comprehensive fault, bandwidth and performance management, providing visibility into real-time statistics and network availability. Unlike traditional network management solutions, Orion's auto-discovery and auto-configuration features enable the software to be operational in less than an hour. Download a free 30-day trial today. (DEMO) GO TO DEMO

Words for the Ys: How to Leverage a Generation’s Strengths and Improve its Staying Power in the Contact Center by Calabrio, Inc. January 2012 - (Free Research) This white paper provides insight on how to retain Generation Y contact center employees so your business can flourish and stay within budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The global state of the project management office by ComputerWeekly.com May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. (IT BRIEFING) VIEW ABSTRACT | GO TO

SQL Server 2008 Dynamic Duo: Management Views and Functions by Global Knowledge September 2009 - (Free Research) Dynamic management views and functions were extraordinary additions to SQL 2005, and they have only improved in function and increased in number in SQL 2008. This white paper will explore a few of their capabilities and give examples as to how they can ease the workload of a database administrator. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 by Oracle Corporation September 2011 - (Free Research) Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Flow International standardizes on Dell hardware to increase enterprise efficiency by Dell and VMware March 2011 - (Free Research) In this case study Flow International standardizes on Dell hardware to increase enterprise efficiency, cut new PC deployment time by up to 10 hours, and foster collaboration among global divisions. Download now to learn more about the specific benefits achieved. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc. May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Tips to Prepare for the Upcoming IFRS Conversion by Sage Software January 2012 - (Free Research) Read this paper for a detailed look into at the challenges associated with the International Financial Reporting Standards (IFRS) and best practices to overcome them and manage your financial information. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accelerating the Speed of Intelligence for Fast and Flexible Forecasting by SAP America, Inc. September 2011 - (Free Research) Based on interviews with CFOs and senior finance executives at six leading international companies, this report presents the strategies they are using to infuse flexibility into their planning, budgeting, and forecasting processes in order to detect and address the constantly changing market realities of today's stubbornly volatile global economy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Information Governance Online Symposium -- The GARP® Principles: Achieving Better Information Governance by SearchCompliance.com November 2011 - (Free Research) In this two part course, Deputy Executive Director for ARMA International, Diane K. Carlisle, reveals how Generally Accepted Recordkeeping Principles (GARP®) is designed to assist organizations in implementing records systems and policies to keep you out of the headlines for the wrong reasons. (VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Tennis Australia scores big with IBM® XIV® Storage Systems by IBM March 2011 - (Free Research) With the pressure and exposure of major international tournaments, Tennis Australia had a compelling need for reliable, easy-to-manage storage that could scale quickly. IBM served up their XIV Storage System, which dramatically reduced downtime, cut costs, and simplified storage management. Read this case study for more. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent. (CASE STUDY) GO TO CASE STUDY

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How Verification Services Fortify Your Software Escrow Solution by Iron Mountain December 2011 - (Free Research) This paper examines the types of verification services used in the escrow industry. It discusses why verification has become a best practice for both the users of software and the developers creating the applications, as well as a solid recommendation by the lawyers who advise them. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Luxembourg Stock Exchange Implements XIV in their VMWare Environment by IBM March 2011 - (Free Research) Check out this case study to learn how Luxembourg Stock Exchange implemented two full IBM XIV units at their main and backup data centers, with synchronous mirroring for disaster protection. Continue reading to see how they were able to achieve their storage environment goals. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Analyst's take: Siemens product lifecycle management software solutions for aerospace industry by ComputerWeekly.com January 2011 - (Free Research) Siemens supports solutions for service and sustainment in the aerospace and defense industries that enable companies to reduce service costs and time cycles while increasing profitability across the service life of products. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

What You Need to Know About the Costs of Mobility   by iPass Inc. (E-mail this company) January 2012 - (Free Research) Control rising mobility expenses, uncover cost reduction opportunities, and improve operational efficiencies through an enterprise-defined mobility strategy.  (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge September 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 28 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.