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Enhancing the Customer Experience with Loyalty Management by SAP America, Inc.
April 27, 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business.
The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
NextGen How the FAA Uses FuseSource by FuseSource
December 07, 2011 - (Free Research) Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control.
E-Guide: Predictive analytics and ‘big data’: opportunities and challenges by Sybase, Inc.
December 16, 2011 - (Free Research) This e-book, intended for IT, business intelligence (BI) and analytics professionals as well as business executives involved in BI and analytics programs, offers expert advice on managing a predictive analytics program involving big data and the hurdles and pitfalls that can trip companies up.
Social Media-based Customer Loyalty Programs by Infor CRM
February 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
Tips for managing sustainable supply chains by IBM
January 2012 - (Free Research) Many organizations are eager to jump on the supply chain sustainability bandwagon without fully comprehending what such a program means to the organization. In this tip guide, you will gain expert insights into maintaining consistency and other governance elements to maintain a sustainable supply chain program with broad executive support.
Information Security Magazine September 2011—Reader’s Choice Awards by Information Security Magazine
September 2011 - (Free Research) Brought to you by SearchSecurity.com, this month’s Information Security Magazine cover story unveils the 2011 Information Security Reader’s Choice Awards. Learn which products your peers voted as the best in the market spanning 14 different categories including; antimalware, mobile data security, vulnerability management and remote access.
Using Innovation to Accelerate Cloud Planning by CSC
July 2011 - (Free Research) Discover how you can get a hands-on experience with cloud architecture and operations and test applications in the cloud with CSC's cloud proof-of-concept (PoC) program. Try out cloud and learn about the opportunities available, the limits and constraints of each option, and best cloud strategy for your company.
The capability approach to enterprise architecture by ComputerWeekly.com
January 2012 - (Free Research) A capability-led approach to enterprise architecture provides the rigour and structure that will allow companies to ‘do EA properly’ and deliver real business value, this paper argues.
Overcoming Objections to Data Governance by Talend
February 2011 - (Free Research) Although it has been proven that creating a proactive data management strategy improves the effectiveness and value of almost any data intensive project, convincing those in charge can be a challenge. This white paper discusses the benefits of data governance as well as providing objection-busting strategies useful to any data champion.
Create Enduring Customer Relationships by Oracle Corporation
March 2011 - (Free Research) Read this white paper to learn how investing in a new loyalty solution or improving your existing one will enable you to truly differentiate your business around the customer experience and drive lasting relationships.
Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution.
Mobility - Aironet 1100 Series by Cisco Systems
The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs.
Security - Pix 500 Series Firewalls by Cisco Systems
The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
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