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The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 13, 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
Advanced Case Management: Making its Mark on Key Government Sectors by IBM
May 10, 2012 - (Free Research) Government agencies are frequently adopting advanced case management strategies to automate processes, streamline practices and achieve better, swifter results. This paper from IBM discusses how advanced case management strategies are taking hold in today's agencies and how these practices can help foster more efficient, effective environments.
Increasing the efficiency of case file coordination in social services by IBM
June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.
Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
ROI Case Study - Quest Foglight_Anonymous Telecommunications Company by Quest Software
December 16, 2009 - (Free Research) This case study examines how one major telecommunications company implemented an application performance monitoring solution and gained a 63% ROI in just 1.6 years, saving an annual average of more than $5 million. Read this and learn how such an option can lower the cost of managing IT, reduce downtime risks, improve compliance and more.
Advanced case management solutions for smarter decision making in banking by IBM
October 12, 2011 - (Free Research) Financial institutions are under pressure to make better decisions. Real-time decisions depend on access to information and the technology available to analyze it. This paper outlines an option that aggregates all of the content from across the entire organization to enable a holistic view of each case, reduce risk and support accurate decisions.
Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 19, 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
Sun World International: A case study in smarter planet leadership by IBM
May 22, 2012 - (Free Research) This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.
Optimizing insurance claim management for successful outcomes by IBM
October 19, 2011 - (Free Research) Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.
IBM Cognos TM1 Customer Case Study - Mitsubishi (Europe) Corp by IBM
September 16, 2010 - (Free Research) Read this case study and learn how Mitsubishi Corporation's European subsidiaries sought a system capable of automating planning and providing managers with the required information to make better-informed decisions. Discover how IBM Cognos offers them access to a centralised system, creates budget plans, reports and individual analysis.
Tough Love: When IT Security Hurts Your Business by Global Knowledge
May 2009 - (Free Research) As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
Social Intelligence Approaches to Support Four Core Customer Scenarios by Hewlett-Packard Limited
June 2012 - (Free Research) This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.
Business Agility Insights Issue 1 by eBizQ
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April 2012 - (Free Research) Read this expert ebizQ.com e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence.
IBM Business Analytics for Linux on System z by IBM
August 2010 - (Free Research) This paper presents the case for business analytics, outlining the trends that are redefining analytics and the weaknesses of decentralized analytics solutions. Gain additional insight into IBM Business Analytics solutions on System z, an end-to-end solution that includes BI, predictive analytics and data warehousing on a single platform.
Improving the efficiency, accuracy and cost effectiveness of core business activities by IBM
February 2011 - (Free Research) Legacy enterprise content management (ECM) systems are no longer functionally viable, meaning it's time to adopt a new solution. Read this paper and learn about a modern, innovative ECM solution that seamlessly integrates advanced case management and compliance capabilities to address today's business, reduce risk and costs and increase revenue.
Increasing Customer Loyalty: Connected Intelligence & Loyalty by Hewlett-Packard Limited
June 2012 - (Free Research) Sixty-five percent of revenue at a typical company stems from existing customers. Ensuring your customers are loyal can increase profits anywhere between 25 and 80%. Retaining and enhancing existing customers is the top priority for today's CEOs. Watch this webcast and learn how to craft a strong CRM strategy through social networking.
E-Book: The Secrets of Effective SharePoint Deployments by Dell, Inc. and Intel
June 2012 - (Free Research) In this e-book, you will gain advice on building a business case for the adoption of SharePoint and planning a SharePoint project from experienced users and industry analysts. Also learn best practices for successful SharePoint deployments, tips for managing SharePoint installations and potential pitfalls involved in SharePoint implementations.
Wales & West Utilities Distributes Data Entry Savings Across the Company with Winshuttle by Winshuttle, LLC
March 2012 - (Free Research) Manual data entry can be cumbersome and time-consuming. This case study outlines how Wales & West Utilities successfully streamlined its SAP data loading and extraction process across multiple business areas. Discover how it uploaded over 750,000 transactions to save 2,284 working days over the course of just six months.
The Road Ahead For SAP’s Business ByDesign by SAP America, Inc.
October 2011 - (Free Research) SAP first unveiled Business ByDesign, its SaaS ERP application suite aimed at midsize companies, four years ago. Now, it is considered a viable SaaS product worthy of consideration at the highest level. This paper looks at Business ByDesign and predicts its possible path in the future, as well as current use cases, including increased visibility.
Intelligence For Everyone: Transforming Business Analytics Across the Enterprise by Sybase, an SAP company
February 2012 - (Free Research) This brief guide demonstrates sets out to prove why organizations' concerns surrounding the arrival of voluminous amounts of data sets, the inclusion of many more users and the addition of variable data types are vastly over exaggerated. It also offers vast insight on how companies have extended analytics deep into their operations.
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