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Your search for keyword: White Paper Problem Ticket Management returned 3410 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Mastering Problem Management by Global Knowledge
August 26, 2010 - (Free Research) There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc.
June 15, 2009 - (Free Research) The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this white paper to discover the path to proper service desk consolidation and its many benefits.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

See into Your IT Future with Real-time, Automated ITSM by CA Technologies.
May 08, 2012 - (Free Research) Access this brief webcast to discover an innovative new IT Service Management software (ITSM) designed to enable enterprises to quickly recognize, respond to, and resolve ITSM issues through automation and end-to-end visibility – as well as identify potential problems and resolve them before they affect the business.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.
There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation
December 10, 2010 - (Free Research) This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 04, 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+: Quocirca report: Web retailing - keeping the orders flowing by ComputerWeekly.com
August 12, 2010 - (Free Research) Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tape Drive Technology Comparison by Spectra Logic Corporation
April 26, 2012 - (Free Research) This white paper is your ticket to understanding the latest that tape technology has to offer. Read on to discover why tape is still plays a valuable role in today's data center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Use SQL Server’s Extended Events and Notifications to Proactively Resolve Performance Issues by Quest Software
March 20, 2012 - (Free Research) The problem with becoming too comfortable with built-in SQL Server monitoring tools is that they're often used after problems have already arisen. Read this paper to discover how event notifications and extended events can help you drill down into SQL Server and proactively monitor your databases.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company
November 30, 2011 - (Free Research) Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC White Paper Sponsored by CA Technologies: Datacenter Infrastructure Management (DCIM) — Bringing Together the World of Facilities and Cloud Computing by CA Technologies.
September 01, 2011 - (Free Research) Access this resource to uncover how datacenter infrastructure management brings IT and facilities together to create a datacenter-wide view that opens the door for creating business value, innovating the datacenter, and increasing flexibility to respond to changing business needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Guide to Understanding Hosted and Managed Messaging - An Osterman Research White Paper by ZANTAZ
January 2008 - (Free Research) Email messaging is a mission-critical function for virtually all organizations and it is becoming more so. Learn how you can manage email to meet regulation requirements, increase messaging security and reliability, and streamline storage...
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NetApp Syncsort Integrated Backup: Simple, Integrated, Proven by NetApp
January 2012 - (Free Research) NSB combines Syncsort software with NetApp high performance disk storage to modernize data protection for any storage environment. The result is a data protection solution with 99% and higher backup success rates, which drives down management costs significantly. Read this brief white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization, Deduplication and the Data Protection Connection by Syncsort
May 2012 - (Free Research) This white paper explains how to achieve truly efficient data protection amidst today's multitude of standalone solutions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Tale of Two Networks - How the Right Network Monitoring System can Save the Day by Quest Software
May 2012 - (Free Research) <p>In this Quest white paper, read about real-life network monitoring challenges and how they play out in two scenarios – one with, and one without a network monitoring solution in place. Read it today.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Organized, Hybridized Network Monitoring by Quest Software
May 2012 - (Free Research) This resource takes an in-depth look at a hybridized network monitoring solution that allows you to segment your own IT infrastructure while creating whatever boundaries you need to treat other business units as distinct entities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Anticipate IT issues before they impact your business by Hewlett-Packard Limited
November 2011 - (Free Research) In today's dynamic IT environments containing innumerable applications, CIOs are constantly searching for better ways to anticipate problems and take care of them before they negatively impact the business. Learn 5 key features and benefits of predictive analytics that can help.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Serena Service Manager: A Process Driven Approach to Orchestrating IT Service Management (ITSM) by SERENA Software, Inc.
April 2012 - (Free Research) This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Who's Got the Talent? Build an A-List Backup Team by Iron Mountain
February 2012 - (Free Research) The key to a successful disaster recovery strategy is planning. Read this white paper to learn about the importance of being proactive about potential problems, discover how you can properly rehearse for disaster and understand the importance of knowing who's in charge of what when the time comes. Read on for more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization's Flaws and How to Manage Them by Dell, Inc. and Intel
August 2011 - (Free Research) In order to tackle significant data center problems, virtualization must be effectively managed. This white paper discusses the cost savings virtualization can deliver to data centers and outlines the issues that can occur if the technology is not properly managed.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Technical White Paper: Achieving a High Performance OLTP Database using SQL Server® and Dell™ PowerEdge™ R720 with Internal PCIe SSD Storage: The OLTP Performance Benefit Achieved on a SQL Server Database Using a Dell PowerEdge R720 Server by Dell and Microsoft
April 2012 - (Free Research) This white paper examines various hardware architectures and their unique performance capabilities. Discover new technological developments that increase availability, simplify management, and reduce energy costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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