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The Next Generation Of Knowledge Worker Processes Will Dominate Enterprises by IBM
October 13, 2010 - (Free Research) This paper shows the shifting mindset surrounding case management, offering up the results of surveys with 155 global case management influencers and decision-makers on how they view this concept. Learn why older process automation approaches based on archaic mass production concepts are no longer viable in today's era of people-driven processes.
Optimizing insurance claim management for successful outcomes by IBM
October 19, 2011 - (Free Research) Insurance organizations are turning to advanced case management solutions to overcome challenges from manual processes and legacy systems no longer equipped to handle today's influx of info. This paper outlines how one advanced case management option can facilitate better collaboration and analytics, both of which can help detect fraud quicker.
Common Sense Case for Data Retention Policies by DLT Solutions
April 25, 2012 - (Free Research) <p>Read this expert tip guide today to discover the business case for deploying a data retention policy amid today's massive data growth.</p>
Creating The Analytics-Driven Enterprise by ParAccel
October 21, 2011 - (Free Research) Read this white paper to learn about a high performing analytic platform that will give you exceptional results in record time.
Tough Love: When IT Security Hurts Your Business by Global Knowledge
May 01, 2009 - (Free Research) As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.
Computer Weekly - 15 May 2012: Overhauling banking IT by ComputerWeekly.com
May 15, 2012 - (Free Research) This week’s Computer Weekly contains an exclusive interview with JP Morgan COO India Gary-Martin about juggling multiple legacy IT systems while keeping the merchant bank compliant. We also look at how near-field communications technology promises to revolutionise consumer spending and we ask whether 2012 could be the year that APM becomes vital?
Case Study: A Brighter Future in Store by Dell, Inc.
December 11, 2011 - (Free Research) Iren Energia is the second-largest utility company in Italy. The company built a virtualized environment that included a Dell Compellent Storage Center SAN. It chose Dell ProSupport for rapid, 24/7 response. Read this case study to learn the many benefits Iren Energia received.
Nucleus ROI Case Study: Cincinnati Zoo by IBM
April 19, 2012 - (Free Research) The Cincinnati Zoo is a shining example of how analytics and business intelligence (BI) can be used to derive valuable insight on your customers and turn it into smarter and better decisions. This case study shows how the zoo capitalized on a BI and analytics platform to increase revenue across all facets of its operation.
CW+: The Open Group: Strengthening your business case for using cloud by ComputerWeekly.com
August 16, 2010 - (Free Research) What can you, as a buyer do to strengthen your business case for Cloud and keep your company competitive? What are some real-world success stories where companies have applied Cloud to solve specific business challenges? What business risks are clients facing which have influenced Cloud buying decisions?
Cloud: What Every Enterprise Must Know by Cisco Systems, Inc.
May 31, 2011 - (Free Research) This white paper defines cloud computing and summarizes its key points. Find out the differences between cloud service and deployment models and get advice to help you successfully navigate your implementation.
APM for Dummies by Quest Software
December 14, 2011 - (Free Research) Application performance monitoring (APM) is an excellent tool to help you navigate the complexity of your app environment. Read this e-book, 'APM for Dummies,' to learn why it is such a pivotal concept, how it can help predict and prevent disruptions and what you can do to implement it in your organization. Also discover specific use cases for APM.
Troubleshooting Made Easy In Linux by Global Knowledge
May 01, 2009 - (Free Research) Troubleshooting is a necessary evil. Where does one start when the operating system does not start, the application does not load or run correctly, the network hangs or a network service does not listen or perform? Linux is noted for being rock solid, stable, and easy to manage but not as user friendly.
Who Killed the Storage Industry? by Virtual Iron Software, Inc.
December 2007 - (Free Research) In this Tech Talk, Ed Walsh, Virtual Iron's President and CEO speaks about the dramatic impact that server virtualization is having on network storage vendors and end-users.
Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research) This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT.
Social Intelligence Approaches to Support Four Core Customer Scenarios by Hewlett-Packard Limited
June 2012 - (Free Research) This paper outlines some of the best methods for deploying social intelligence to support your CRM strategies. Read this and learn how the right social intelligence can help you win new customers, retain existing customers, reduce the cost of customer management and more. Also, discover specific use cases of social intelligence.
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