Virtualization | Business Process Management (BPM) | IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) | Storage Management | Data Center Management | Storage Security | Enterprise Systems Management | Customer Experience Management (CEM) | Customer Relationship Management (CRM) | Customer Service (General)

Search Results		1 - 25 of 471 | Next Page
Too many results? Filter by:	All result types Software Services & Resellers Hardware Research

Airline IT Trends Survey by ComputerWeekly.com June 24, 2010 - (Free Research) For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey by Tealeaf November 02, 2011 - (Free Research) This is a white paper compiled of survey findings on understanding a business' online customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Social Customer Engagement Index by SAP America, Inc. July 25, 2011 - (Free Research) This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualizing a Windows Active Directory Domain Infrastructure by Global Knowledge October 09, 2009 - (Free Research) This white paper focuses on best practices for implementing an enterprise Active Directory infrastructure using virtualization technology. We will discuss how to perform a full migration of your physical AD infrastructure to a virtualized environment. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW+ Open Group: Governance in IT and Architecture - TOGAF by ComputerWeekly.com October 06, 2010 - (Free Research) This White Paper recommends additional definition of IT governance within TOGAF to strengthen an organization’s ability to effectively govern the architecture and make appropriate investment decisions. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies. September 2008 - (Free Research) This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Quantum to Challenge Data Domain with DXi6500 Family: Mid-Market-Targeted Deduplication Solution by Quantum Corporation November 2009 - (Free Research) This analyst report examines Quantum’s DXi6500 family of disk storage systems, which are designed to help companies deal with modern day backup and recovery challenges. Read on to learn about the DXi6500 family and their ability to improve backup performance, manage costs, speed up recovery and more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Quantum DXi6500 Family to Challenge Data Domain with Mid-Market-Targeted Deduplication Solution by Quantum Corporation November 2009 - (Free Research) This analyst report examines Quantum’s DXi6500 family of disk storage systems, which are designed to help companies deal with modern day backup and recovery challenges. Read on to learn about the DXi6500 family and their ability to improve backup performance, manage costs, speed up recovery and more. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Computer Weekly - 7 February 2012: IT investment priorities by ComputerWeekly.com February 2012 - (Free Research) In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster. (EZINE) VIEW ABSTRACT | GO TO

CIO Survey Reveals Top Application Performance Management Strategies by CA Technologies. June 2011 - (Free Research) In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Economics of the Cloud… ‘Cloud 9’ for the CFO? by Microsoft Corporation India Pvt Ltd January 2012 - (Free Research) This white paper discusses an exclusive survey where CFOs weighed in on their perceptions and understanding of cloud computing. Read more about what this CFO survey reveals about the potential economic and efficiency benefits of the cloud. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reshaping IT in a Consumer Driven Era by CA Technologies. October 2011 - (Free Research) Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IOUG 2011 Survey: The Petabyte Challenge: 2011 IOUG Database Growth Survey by Oracle Corporation December 2011 - (Free Research) Download this complimentary copy of the 2011 IOUG Data Security Survey Report to see how your organization's data protection practices measures up. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 IT Skills and Salary Report by Global Knowledge March 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the Rapid Rise in Database Growth: 2011 IOUG Survey on Database Manageability by Oracle Corporation December 2011 - (Free Research) This survey explores the biggest issues and solutions around managing today's growing database environments. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand Collaboration Technology by CA Technologies. September 2008 - (Free Research) This summary report explores different market trends with commentary from key respondents as well as WebEx’s Knight, an industry expert. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Password Management Survey by LEGACY - DO NOT USE - Siber Systems September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Path to Business Intelligence Applications for Midsize Businesses by HP and Intel March 2011 - (Free Research) In late 2010, a survey of over 400 senior finance executives in the US on the value of business intelligence (BI) applications was conducted by CFO Research Services (CRS). The results are very informative and can be found in this report. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011–2012 IT Budget Benchmarks by ComputerWeekly.com November 2011 - (Free Research) The Corporate Executive Board IT Budget Benchmarking Survey assess IT spending,  staffing, and outsourcing levels at more than 175 organizations globally, representing roughly US$38 billion in IT spend. Download for the latest IT budget trends. (IT BRIEFING) VIEW ABSTRACT | GO TO

Survey: Server Virtualization for SMB Survey by Dell and Microsoft April 2010 - (Free Research) In 2010, what are your plans for server virtualization? What key feature is most important to you when evaluating virtualization technologies for your organization? Take this survey to contribute your thoughts on server virtualization for SMBs! (ASSESSMENT TOOL) GO TO

CW+: How mature are companies' software quality management processes? by ComputerWeekly.com December 2010 - (Free Research) Today, maintaining a competitive edge while managing costs is the challenge that most organisations face. High up on the IT Directors‟ to do list is innovation in the way costs are managed and contained, while at the same time providing a dynamic and responsive IT service to the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PODCAST: Enterprise PC Backup: The New Fundamentals by Copiun February 2011 - (Free Research) Listen to this podcast featuring Senior Analyst from Forrester Research, Rachel Dines to learn why PC backup today is more important than ever and how to solve your PC backup challenges. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company November 2011 - (Free Research) Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework by ComputerWeekly.com January 2012 - (Free Research) Download the Service-Oriented Cloud Computing Infrastructure (SOCCI) Framework from the Open Group. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure. (ANALYST REPORT) GO TO ANALYST REPORT

1 - 25 of 471 | Next Page

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.