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Deliver Extraordinary Customer Experience by Oracle Corporation
February 01, 2010 - (Free Research) Organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life. Read on to learn more.
Don’t Just Manage Your Trade Promotions — Optimize Them by SAP America, Inc.
September 30, 2011 - (Free Research) Read this paper to learn how the new SAP Trade Promotion Optimization application can help you optimize your trade promotions with smart, data-driven decisions, improve your trade spend, increase sales performance, and speed return on investment.
Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research) Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
Best Practices for Application Release Management by SERENA Software, Inc.
April 2012 - (Free Research) Read this paper to learn how to clear out the backlog of new and modified applications that development teams are racing to create—and streamline release processes- so you can promptly release application enhancements and immediately leverage them.
Trust But Verify by SuccessFactors
April 2012 - (Free Research) This resource discusses automating processes throughout the talent management employee lifecycle and provides tips for getting started.
BlueWorks Live Brochure by IBM
April 2012 - (Free Research) Check out this resource center to learn about Blueworks Live, which allows you automate processes currently run by e-mail. Easily collaborate on tasks with co-workers across teams, departments and the entire organization, access communities focused on process improvement and create process blueprints to discover, map and document your processes.
crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
Real world virtualization for your business. by Dell and VMware
April 2012 - (Free Research) Virtualization can help SMBs realize many benefits ranging from increased security and data protection to simplified IT infrastructures and increased automation. In this essential resource, explore how SMBs can leverage offerings from VMware to accomplish their virtualization goals.
Is your data center holding you back? by HP
October 2011 - (Free Research) Access this essential resource to discover five crucial steps to jump-start business and IT agility by becoming an instant-on enterprise, including planning, standardizing, virtualizing, and more.
The Connected Consumer by Oracle Corporation
October 2011 - (Free Research) There is a new customer with which every online business must contend. Armed and empowered, they are leveraging a multitude of channels and a myriad of devices to stay “connected” to their favorite sites. What makes the connected customer tick? Find out in this paper by Lauren Freedman of the e-tailing group.
Seven Steps to Successful SOA Governance by Oracle Corporation UK Ltd
February 2011 - (Free Research) SOA governance is the framework that enables, measures, defines and enforces the rules for communication, collaboration and control across the enterprise and among IT and business decision-makers. This paper provides seven key steps to get you started on the path towards successful SOA governance.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
eGuide: Hyper-V - What You Need to Know before Getting Started by Dell and Microsoft
December 2008 - (Free Research) In this E-Guide learn how Microsoft Hyper-V fits into the server virtualization landscape, with insight on exactly what Hyper-V has to offer, and analysis of how the Microsoft technology stacks up against the competition.
Getting Started With Master Data Management by DataFlux Corporation
May 2012 - (Free Research) In this e-book, SearchDataManagement.com editor, Mark Brunelli, discusses the ins-and-outs of developing a solid MDM plan for ensuring accurate and consistent data across all your company's systems. Read on to learn best practices, tips and advice from experts on how to structure and manage a MDM program
IT Optimization Through Workload Automation by CA Technologies.
January 2012 - (Free Research) <p>Choosing the right workload automation tool for your enterprise can be a daunting task. This white paper outlines the benefits of using cloud computing for workload automation and provides a checklist to help you select the right offering for your business.</p>
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