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Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel
April 29, 2010 - (Free Research) This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements.
BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.
The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
An On-Demand Sourcing Solution for Rapid and Sustainable Savings by SAP America, Inc.
May 31, 2011 - (Free Research) Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers.
The Case for Contract Management -- Why You Should Get Started Today by SAP America, Inc.
June 30, 2011 - (Free Research) How well-versed are you in the three key areas of contract lifecycle management (CLM) that will give you the visibility to control your contracts and comply with regulations? Take this quick quiz to determine your contract competency and understand whether a CLM solution would benefit your organization.
An On-Demand Solution to Optimize Contract Management by SAP America, Inc.
April 30, 2011 - (Free Research) Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met.
Data Migration Teaser Video by SAP America, Inc.
May 21, 2012 - (Free Research) This brief video provides an overview of SAP's data migration offering.
Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.
May 11, 2012 - (Free Research) This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions.
Importance of Schedule and Cost Control by Global Knowledge
March 08, 2012 - (Free Research) Creating an accurate budget and schedule are essential for evaluating the progress and performance of your project. In this white paper, get tips for how you can develop and manage project baselines so that your projects are on time and within the budget.
How to tackle trust and co-operation by ComputerWeekly.com
November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future.
Elevating Your Procurement Organization from Knee Jerk Reactions to Predictive Analytics by SAP America, Inc.
December 31, 2011 - (Free Research) Benchmark findings prove that a 5% reduction in spending can drive upwards of a 45% increase in net income, and migrating to automated spend analytics can capture a 30% higher rate of cost savings and a 27% higher rate of spend under management. This study will walk through a four-step process to help you start reaping these rewards.
Tap Into Existing Resources & Fuel Your Business Growth by Autotask Corporation
December 10, 2010 - (Free Research) The Habor Group designs and supports network infrastructures for small to medium businesses in the architectural industry. Read this case study to learn how Autotask provides single, cost effective solution for improving efficiency.
Train with the Worldwide Leader in Authorized Cisco Training by Global Knowledge Network, Inc.
February 2006 - (Free Research) Customers rely on us to deliver quality learning products and services featuring superior instruction and training. Cisco trusts Global Knowledge, the world's largest Cisco Learning Solutions Partner, to deliver expert instruction to a worldwide network of learners and to be the primary training provider for their Associate Sales Engineers.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
Optimization in Energy & Utilities - Effectively plan, schedule and monitor systems by IBM
May 2012 - (Free Research) <p>In this white paper, learn about an innovative planning, scheduling, and monitoring strategy designed to enable businesses in the energy industry to improve operational efficiency, reduce risks, and cut costs. Discover the benefits of a planning technique that provides real-time visualization into and support of business operations.</p>
Cloud Computing Review by Dell, Inc. and Intel
March 2012 - (Free Research) The first edition of Cloud Computing Review tackles the big questions about cloud computing, such as does the cloud really save you money? Find out about the hidden costs of cloud, as well as what you should pay attention to in cloud contracts. Plus, explore the link between enterprise applications and the cloud through a detailed case study.
Deploying Simple, Cost-Effective Disaster Recovery with Dell and VMware by Dell and VMware
March 2009 - (Free Research) Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime.
The Business Value of Post Warranty Contracts by Hewlett-Packard Company
November 2011 - (Free Research) <p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p>
When Evaluating e-Sourcing Solutions, Consider On Demand (SAP Insider Article) by SAP America, Inc.
December 2009 - (Free Research) Between 25% and 50% of most companies’ revenue goes toward purchasing goods and services, so the ability to keep these costs down is paramount. Applying strategic sourcing methodologies to pinpoint spend categories and select qualified suppliers allows organizations to reduce expenses and positively impact the bottom line.
Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com
November 2010 - (Free Research) The tool of choice to the highly mobile workforce is the mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the mobile phone is usurping the laptop as the main point of technology for the road warrior.
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