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Oracle Database 11g Product Family by Oracle Corporation
October 13, 2010 - (Free Research) Read this white paper to get an overview of the Oracle Database family of products and learn how you can transform your business, budgets, and service levels with Oracle Database 11g Release 2.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
Deliver Extraordinary Customer Experience by Oracle Corporation
February 01, 2010 - (Free Research) Organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life. Read on to learn more.
Automatic Service Migration in WebLogic Server by Oracle Corporation
July 01, 2008 - (Free Research) View this whitepaper and learn how Oracle WebLogic Server 10.3 adds support to the WLS Clustering infrastructure by eliminating the need for human intervention through the use of automatic migration.
Architectural Strategies for Cloud Computing by Oracle Corporation
December 20, 2010 - (Free Research) This paper explains how cloud computing is now also evolving in a private variant whereby enterprises set up cloud-like, centralized shared infrastructure with automated capacity adjustment that internal departmental “customers” utilize in a self-service manner. Realization of efficiency, performance, and agility benefits is reinforcing this trend.
Oracle SOA Suite 11g by Oracle Corporation
May 14, 2009 - (Free Research) Leading companies are adopting service-oriented architecture (SOA) as a means of dealing with changing markets, competitive pressures, and evolving customer needs. This data sheet provides a brief overview of the Oracle SOA Suite and highlights key benefits.
Increasing Return on Investment with Data Services by Oracle Corporation
August 01, 2008 - (Free Research) As the number of applications generating data increases, so does an organization's need to give users access to that data through a unified system compatible with multiple interfaces. Oracle Data Service Integrator is a solution that allows organizations to build data services that unify business processes for improved customer service.
Platform-as-a-Service Private Cloud with Oracle Fusion Middleware by Oracle Corporation UK Ltd
October 31, 2009 - (Free Research) Cloud computing is one of the hottest topics in IT today, but many IT professionals are struggling to determine how best to achieve cloud's promises of agile deployment and elastic capacity without losing control over data, security, and quality of service.
The Forrester Wave™: Enterprise Service Bus, Q2 2011 by FuseSource
April 25, 2011 - (Free Research) Over the course of 2010 and 2011, Forrester Research spoke to hundreds of customers about their enterprise service bus (ESB) activities, and conducted briefings and demonstration reviews as well as over twenty customer interviews to evaluate five commercial and four open source ESB product vendors. Access this paper to examine Forrester's findings.
Achieve Workforce Continuity and Keep Your Business Running – No Matter What by Citrix
November 03, 2011 - (Free Research) Unplanned business disruptions come at a high cost. In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning.
The ROS of Q1 Labs’ QRadar© Security Intelligence Platform by Q1 Labs
February 08, 2012 - (Free Research) IANS conducted a Return on Security (ROS) analysis on Q1 Labs’ product, QRadar© Security Intelligence Platform, interviewed two Q1 Labs customers using QRadar to assess the ROS. The data yielded from the interviews showed substantial benefit to the organizations for the cost, both in money and staff time.
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