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Your search for keyword: Resources Calls stress returned 1279 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Slash Your Bill Cycle, Improve Your Cash Flow by Autotask Corporation
December 10, 2010 - (Free Research) “Before Autotask, we were spending way too much time billing and invoicing. Now an invoice goes out half an hour after the work was completed.” Richard Fitzgerald, President of 2GEN Pty LTD
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Communication Breakdown and Conflict within Teams by Global Knowledge Network, Inc.
May 2004 - (Free Research) Team interaction is an essential component of job success. Often, the creation of teams can lead to communication breakdown and conflict. Learn to identify positive versus negative conflict and how each can impact on your project. This paper also includes a behavioral quiz to help you determine the health of your team.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Call Recording with BlackBerry Smartphones by BlackBerry
May 2012 - (Free Research) <p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>
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The Lync Server Dial Plan: An Introduction to Preparing for Implementation by Global Knowledge
September 2011 - (Free Research) Access this resource for an overview of the configuration requirements that enforce calling privileges and call route selection, and discover how a voice policy is implemented.
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Workforce Planning Pitfalls by SuccessFactors
April 2012 - (Free Research) Workforces are aging, and there also is a critical shortage of talent in today's business pool, creating an imperative initiative for human resources. This paper explains the necessity to forecast the future through strategic workforce planning and also offers up six pitfalls to avoid when venturing down the recruitment and talent management path.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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How to Dramatically Speed Accounting and Business Processes by Exact Software
March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
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IT Courseware by SkillSoft Corporation
SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
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Cloud Cover for the Call Center: Meeting Demands Intelligently and Efficiently by Oracle Corporation
March 2012 - (Free Research) This paper covers many of the complications and complexities of managing a call center. It explores the various solutions available and offers pros and cons to each of the options. It shows the positive financial impact picking the right choice can have.
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Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
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Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.
May 2012 - (Free Research) Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed.
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Presentation Transcript: Virtualization 101 - Part 2 Moving From Test to Production by Dell and VMware
December 2009 - (Free Research) This presentation transcript offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
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FCR Done Right! by Enkata Technologies
April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
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STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies
April 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.
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Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare
December 2006 - (Free Research) Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure.
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ReferenceWare by SkillSoft Corporation
ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment! 
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
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Selecting VoIP for Your Enterprise by Global Knowledge Network, Inc.
December 2004 - (Free Research) Voice over Internet Protocol is the future of enterprise telecommunications. Find out if VoIP is the right choice for your company right now. Discover the benefits VoIP has to offer and how to overcome potential pitfalls during deployment.
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How To Avoid Meetings - or at Least the Unproductive Ones by Global Knowledge Network, Inc.
July 2004 - (Free Research) We all have better things to do with our limited time, but we end up in numerous unproductive meetings. In this paper we will discuss why meetings fail, what are the alternatives to conventional meetings, and how to spot the meetings that should be avoided.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Virtualization 101: Part 2 Moving from Test to Production by Dell and VMware
December 2009 - (Free Research) This videocast offers recommendations for moving your virtualization project from the testing phase to production. Learn how to plan virtualization design to ensure a smooth transition to production rollout. Discover ways to align your implementation with best practices and determine which next steps to take to prepare for production.
(VIDEO) VIEW ABSTRACT | GO TO

Optimizing SQL Server Storage Performance with the PowerEdge R720 by Dell, Inc. and Intel
March 2012 - (Free Research) The release of the Dell PowerEdge R720 is accompanied by two new storage solutions – Dell PERC H710P dual-core RAID and PowerEdge Express Flash PCIe SSD devices. In this resource, explore the performance benefits of each of these devices to help you determine the best storage solution for optimal database performance.
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