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Increase Value of Operations Through Purchase-To-Pay by Ariba, Inc. December 22, 2011 - (Free Research) In this paper, discover how performance metrics for P2P’s newly enhanced capabilities can evolve to formally codify the value of the function to enterprise goals such as customer satisfaction or working capital performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Book: Navigating the Data Warehouse Appliance Selection and Purchase Process by Oracle Corporation May 13, 2011 - (Free Research) In this E-Book, IT and data warehousing professionals and business executives involved in data warehouse purchases will get an overview of data warehouse appliance trends and practical advice on how to evaluate and choose the right appliances for their organizations. (EBOOK) VIEW ABSTRACT | GO TO

E-Guide: Chapter 3: Enterprise-Class Tape Library Purchase Considerations by Quantum Corporation February 09, 2010 - (Free Research) Now that you've reviewed the essential issues involved in any backup acquisition, this guide focuses on the specific considerations of enterprise-class tape libraries. You'll also find a series of specifications to help make on-the-spot product comparisons between vendors like Quantum Corp., Hewlett-Packard Corp., IBM, SpectraLogic Corp., and more. (EGUIDE) VIEW ABSTRACT | GO TO

Exadata Hybrid Columnar Compression by Oracle Corporation December 07, 2009 - (Free Research) Exadata Hybrid Columnar Compression enables the highest levels of data compression and provides enterprises with tremendous cost-savings and performance improvements due to reduced I/O. Read this white paper to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software February 06, 2012 - (Free Research) Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. (EGUIDE) VIEW ABSTRACT | GO TO

Achieve Workforce Continuity and Keep Your Business Running – No Matter What by Citrix November 03, 2011 - (Free Research) Unplanned business disruptions come at a high cost.  In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buyer's Guide to Antimalware by ESET March 16, 2011 - (Free Research) Companies face complicated buying decisions whenit comes to buying host-based antimalware, starting with whether to purchase a protection suite, andwhat to include in that all-in-one package. (EGUIDE) VIEW ABSTRACT | GO TO

HP Branch Office Consolidation Solutions for Midsize Businesses by HP and Intel May 09, 2011 - (Free Research) Branch office consolidation solutions help small-but-growing businesses to improve their competitive positions by reducing infrastructure purchasing and management costs, improve business continuity and step up productivity. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Address the elephant in the room: Big data management through tiered storage by Dell Compellent October 13, 2011 - (Free Research) Data is expanding to elephantine proportions. And unfortunately, the simple fix of purchasing more storage only worsens the problem. This e-guide provides suggestions for an effective data analysis and storage plan, with a focus on consolidating data silos, keeping large data sets moving, and deduping information for improved control. (EGUIDE) VIEW ABSTRACT | GO TO

Archive TCO: Five-Year TCO Comparing Dell DX to Tape and NAS for Long Term Archive by Dell, Inc. February 01, 2011 - (Free Research) This paper will compare the projected five-year cost of ownership of the Dell DX platform against tape and network attached storage alternatives, and will examine many of the other important considerations that must go into any smart archiving platform purchasing decision. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Chapter 2: Enterprise-Class Disk Array Purchase Considerations by Quantum Corporation February 09, 2010 - (Free Research) This chapter from the SearchDataBackup.com Backup best practices guide explores the key backup technologies in today’s storage environment. This article identifies specific points of interest for disk backup. Download this chapter to learn all about disk storage as well as specific considerations of enterprise-class disk arrays to keep in mind. (EGUIDE) VIEW ABSTRACT | GO TO

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 11, 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. (EZINE) VIEW ABSTRACT | GO TO

Laptop Backup: ESG guide to approaches and purchase considerations by Copiun August 18, 2010 - (Free Research) This report highlights the challenges associated with endpoint data protection and management, how the problems are being addressed today, the advantages and disadvantages of these different data protection approaches, and the considerations for selecting the most effective solution for your organization. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Getting ROI Out of Your ERP system by IFS February 01, 2012 - (Free Research) In this e-guide, readers will learn more about the basics of ERP and how to reduce maintenance and support costs for these systems. (EGUIDE) VIEW ABSTRACT | GO TO

WAN Optimization: Why Go Virtual? by Silver Peak February 07, 2012 - (Free Research) In this 3-minute video, you’ll learn from CEO Rick Tinsley about Silver Peak’s portfolio of virtual WAN Op solutions – from the high end VRX with 20X the capacity of any other virtual appliance to the self-service free downloads on the VX-Xpress Marketplace. Bonus footage includes real world results from two customers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Service. Smarter. Thriving in the age of the empowered customer by IBM January 30, 2012 - (Free Research) In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-Guide: Key Strategies for Improving Customer Service in a Down Economy by Citrix Online Go To Meeting January 12, 2012 - (Free Research) Read this e-guide and explore key techniques for using Web 2.0 technologies to improve your customer service, marketing and sales efforts. Discover a sound customer service strategy for your organization, as well as two types of online customer service initiatives. (EGUIDE) VIEW ABSTRACT | GO TO

XenApp 6 - New Features and Benefits by Global Knowledge July 13, 2011 - (Free Research) Many IT administrators are continuing to rely on outdated server applications. Access this exclusive resource to learn the value a third-party application can bring to your data center with enhanced server operating systems and RDP. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Microsoft and the Cloud: Five Essential Things To Know by Global Knowledge January 10, 2011 - (Free Research) This white paper addresses Microsoft’s current stake in cloud computing and examines the most recent range of cloud-based product offerings as an indication of where Microsoft may be heading. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Negotiating: 5 Rules for Smooth Transactions by Global Knowledge March 13, 2009 - (Free Research) This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Alleviate SQL Server Storage Problems by Dell, Inc. April 28, 2011 - (Free Research) This white paper takes a look at how Dell EqualLogic XVS can be implemented to help solve some of the storage problems associated with the adoption of SQL Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Recover lost online revenue with customer experience management by Tealeaf November 04, 2010 - (Free Research) In this white paper, we’ll describe the two main techniques companies utilize to incorporate customer recovery into their overall Customer Experience Management strategy—namely, Immediate Issue Resolution & Follow‐up and Real‐time Customer Recovery. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Netflights.com uses Tealeaf in the call center  to help generate 20% of all revenue by Tealeaf November 04, 2010 - (Free Research) To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

An End-to-end Messaging Strategy for SMBs by Dell, Inc. and Intel April 29, 2010 - (Free Research) This paper outlines the critical requirements - reliability and availability, scalability, security, and performance - of an SMB messaging environment and describes and end-to-end messaging solution that meets those requirements. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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