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Removing Struggle from Online Shopping: Findings from Econsultancy's Customer Experience Survey by Tealeaf November 02, 2011 - (Free Research) This is a white paper compiled of survey findings on understanding a business' online customer experience. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 7 February 2012: IT investment priorities by ComputerWeekly.com February 07, 2012 - (Free Research) In this week’s Computer Weekly, we examine exclusive research into the investment priorities of UK IT decision-makers, which shows virtualisation, Windows 7 and security as the top areas for spending this year. We analyse the changing nature of database architecture; and the BBC’s Chief Technology Officer talks about IT plans for the broadcaster. (EZINE) VIEW ABSTRACT | GO TO

Storage Magazine: January 2011 by SearchStorage.com January 13, 2011 - (Free Research) Storage Magazine Online is starting off the New Year right – specifically, by covering a few of the major topics, issues and technologies you’ll likely be hearing about quite frequently in 2011 like new storage strategies and hybrid cloud storage. (EZINE) VIEW ABSTRACT | GO TO

CIO Survey Reveals Top Application Performance Management Strategies by CA Technologies. June 13, 2011 - (Free Research) In an exclusive survey, members of the CIO Forum on LinkedIn have weighed in on the business impact of application performance. These CIOs and IT leaders say they directly associate application performance with end-user and customer satisfaction, along with the potential to increase productivity and lower costs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

European cross-border e-commerce by ComputerWeekly.com January 17, 2012 - (Free Research) European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals. (IT BRIEFING) VIEW ABSTRACT | GO TO

Stop losing revenue from poor online customer experiences by Tealeaf August 01, 2011 - (Free Research) 24% of annual online revenue is lost globally due to poor online customer experience. This report will underscore the importance of online customer experience management, or CEM, which is about taking a disciplined approach to understanding how customers interact with your business online and removing the obstacles to their success. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine June 2011 by SearchStorage.com June 03, 2011 - (Free Research) Storage Magazine Online June 2011 – Managing Storage for Virtual Servers (EZINE) VIEW ABSTRACT | GO TO

Operationalizing Online Customer Experience by Tealeaf September 28, 2011 - (Free Research) This webinar details the strategic value of operationalizing a customer experience effort across your business. What's more, to give you a head start, Eric T. Peterson will outline Web Analytics Demystified's six step process for operationalizing customer experience management within your own organization. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Storage Magazine April 2011 by SearchStorage.com April 07, 2011 - (Free Research) The struggles disaster recovery (DR) may soon be in your rearview mirror, thanks to the power of virtualization. In the April 2011 cover story of Storage magazine, Lauren Whitehouse highlights the benefits of using virtualization for DR and provides tips for how to integrate these technologies into your own strategy. (EZINE) VIEW ABSTRACT | GO TO

Best Practices for Successful Business Intelligence: 2011 Insights by Alteryx, Inc. November 17, 2011 - (Free Research) In this BeyeNETWORK webcast, industry expert and author Cindi Howson details the current state of BI adoption, the business impact, and offers BI best practices from both organizational and technical perspectives. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Storage Magazine March 2011 by SearchStorage.com March 11, 2011 - (Free Research) Virtual desktop infrastructures (VDIs) are one of the hottest technologies in IT today – and more and more organizations plan to deploy virtual desktops throughout 2011. Read about this and more in the March 2011 edition of Storage Magazine. (EZINE) VIEW ABSTRACT | GO TO

CW+: Snapshot 360° review of IT by ComputerWeekly.com August 10, 2010 - (Free Research) This is the third Snapshot survey from the Computer Weekly IT Opinion Panel which provides an exclusive insight into the perception of IT from the perspective of the Board, end users and IT professionals themselves. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

A Complete View Of The Enterprise: Linking Operational And Financial Planning In Global Organizations by SAP America, Inc. May 01, 2008 - (Free Research) In February 2008, CFO Research Services, a unit of CFO Publishing and part of The Economist Group, began a research project with Business Objects, an SAP company, asking senior finance executives to give views on their priorities and challenges around integrating operational and financial planning processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Storage Magazine September 2011 by SearchStorage.com August 31, 2011 - (Free Research) In the September 2011 cover story of Storage magazine, Eric Siebert clears up some of the confusion as he looks at the characteristics of Fibre Channel, iSCSI and NAS and reviews the pros and cons of each for virtual environments. (EGUIDE) VIEW ABSTRACT | GO TO

Fast Data: Are Your Seatbelts Fastened? (Webcast) by DataDirect Networks November 03, 2011 - (Free Research) This week DDN will be launching new storage capabilities, and through this webinar you can be among the first to learn how this new capability can impact your bottom line and business effectiveness. Don’t get left in the dust; learn best practices from the leader in high performance and massively scalable storage solutions in this webinar. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Airline IT Trends Survey by ComputerWeekly.com June 24, 2010 - (Free Research) For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Survey: Server Virtualization for SMB Survey by Dell and Microsoft April 29, 2010 - (Free Research) In 2010, what are your plans for server virtualization? What key feature is most important to you when evaluating virtualization technologies for your organization? Take this survey to contribute your thoughts on server virtualization for SMBs! (ASSESSMENT TOOL) GO TO

Start with Why: How Great Leaders Inspire Action by Citrix Online Go To Meeting January 25, 2012 - (Free Research) Watch this on-demand webinar to hear Simon Sinek, leadership expert and best-selling author, explain how great leadership and real inspiration starts with Why and what changes you can make – in both your business and personal life – to achieve the same success. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Anatomy of a Lousy Pitch by Citrix Online Go To Meeting January 25, 2012 - (Free Research) Watch this webinar to hear presentation coach Tim Wackel share the 6 worst presentation habits that put barriers between you and your listener. You'll also learn unique and proven methods for conquering these habits so that you can become a more professional and inspiring presenter. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Taking on the Mobile Enterprise: Strategies for Success by Sybase iAnywhere January 24, 2008 - (Free Research) Join the mobility experts at Mobility Partners and Sybase iAnywhere on January 24th at 2pm ET to learn how your organization can realize competitive advantage from your investments in mobility. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Sales Performance Optimization: 2007 Survey Results and Analysis by CA Technologies. September 2008 - (Free Research) This report represents the summary findings of our thirteenth annual survey of challenges impacting sales performance today. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaborative Efforts: Survey Revealse Clear Business Acceleration Using On-Demand Collaboration Technology by CA Technologies. September 2008 - (Free Research) This summary report explores different market trends with commentary from key respondents as well as WebEx’s Knight, an industry expert. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 IT Skills and Salary Report by Global Knowledge March 2011 - (Free Research) This paper examines that while the global economic recession of recent years has largely been replaced by a lethargic recovery, many workers continue to be impacted by job loss, reduction insalary and benefits, or job change. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Conducting a WLAN Site Survey and Implementation for the Cisco Unified Wireless Network by Global Knowledge December 2009 - (Free Research) When preparing to conduct a site survey for a Cisco® wireless LAN (WLAN) installation, follow the Cisco network design methodology: Prepare, Plan, Design, Implement, Operate, and Optimize (PPDIOO). PPDIOO addresses network implementation in phases. This paper will address the first four phases of this methodology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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