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Your search for keyword: On-Line Us returned 3250 results.
 
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Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
(EGUIDE) VIEW ABSTRACT | GO TO

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
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The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
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Visibility, Alignment, & Optimization, Part I: The Value of Workforce Visibility in Driving Business Decisions by Workday
December 14, 2011 - (Free Research) Imagine the advantage your organization would have from real-time insight into your workforce? This paper outlines the three key steps to effectively managing your workforce and translating data into an advantage. Read this now and learn why visibility, alignment and optimization are critical components to any successful HR venture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Simplify HR to Drive Performance Leading HR Organizations Share Their Strategies by Workday
May 29, 2012 - (Free Research) This paper details 6 examples of leading global companies' HR departments that are at the forefront of workforce management strategies. Read this and learn how Four Seasons enables its employees to assist guests anytime, anywhere, or how Zappos.com aligns its organization around the company's 10 core values to offer exceptional customer service.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

From performance management to service delivery: the changing shape of multi-country payroll- A special report from Webster Buchanan Research by Workday
February 15, 2012 - (Free Research) This paper explores the common goals and drivers of multi-country payroll programs and outlines some of the emerging trends in this young market. Read this now and learn about some of the challenges companies are facing in their multi-country payroll journeys, how they are overcoming a skills shortage, where SaaS is entering the picture and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing Service Accounts: Pains, Patterns and Practices by Quest Software
December 31, 2011 - (Free Research) Explore the capabilities of a management tool which can ease the pain of managing service accounts by centralizing and automating Windows security processes.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing the Strategic Point of Control in the Application Delivery Network by F5 Networks
February 14, 2012 - (Free Research) Improve performance, implement security procedures, and institute server redundancy that is invisible to the user by leveraging the strategic point of control that exists between the servers in the data center and the Internet.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Hardware Load Balancing for Optimal Microsoft Exchange Server 2010 Performance by F5 Networks
February 14, 2012 - (Free Research) Microsoft Exchange Server 2010 offers improved support scalability, reliability, and availability, but its changes do impact existing installations. Learn how to make a smooth transition and optimize performance based on Microsoft recommendations for highly available deployments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Taking back control in today’s complex threat landscape by McAfee, Inc.
July 01, 2011 - (Free Research) As today’s threats move away from mass attacks to more targeted ones, using a complex range of techniques to penetrate through traditional security measures, organizations must take a more proactive and preventative approach. This paper explores how integrity control plays a key role in defending networks with application and change control.  
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ETL 2.0: Redefining Data Integration by Syncsort
May 10, 2012 - (Free Research) Watch this webcast now to gain insight on a new strategic extract, transform and load (ETL) tools that assist with vital tasks including data services to applications and business users.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Top Ten Reasons to Use Steelhead Cloud Accelerator by Riverbed Technology, Inc.
May 25, 2012 - (Free Research) <p>Steelhead Cloud Accelerator is a unique technology integration that can offer performance improvement for SaaS applications consumed by enterprises. It combines the best of WAN optimization with the best of Internet optimization to provide a seamless transition for users between private and public clouds. Learn more.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Medical Devices by McAfee, Inc.
May 25, 2012 - (Free Research) This white paper highlights a centralized, efficient and effective risk mitigation solution for the health care industry. Within, discover how to implement the necessary controls to significantly reduce the potential compromise of sensitive patient information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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