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Your search for keyword: On-Line System returned 3421 results.
 
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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
(EGUIDE) VIEW ABSTRACT | GO TO

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
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The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies. 
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On-Demand Webcast: Why IT Pros Choose ExaGrid to Fix Broken Backups by ExaGrid Systems, Inc.
February 08, 2012 - (Free Research) The movement from tape-based to disk-based backup is well underway. Now that it is economically feasible to replace a broken tape-based system with disk-based backup, choices exist among a number of vendors with varying approaches to disk-based backup as well as data deduplication.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Why ExaGrid? Overview Video by ExaGrid Systems, Inc.
February 08, 2012 - (Free Research) Are you facing challenges like data growth, increased storage costs, slow backups or failed restores? Check out this short video to discover how ExaGrid is making backup better with the only system purpose-built for backup that protects your data, your time, and your budget.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

ExaGrid Helps U.S. Federal Government Agencies Reduce Backup Windows, Improve Data Protection by ExaGrid Systems, Inc.
February 07, 2012 - (Free Research) Check out this study to learn how ExaGrid solutions enabled several U.S. government agencies to reduce backup windows and improve overall data protection practices. This resource provides an introduction to the specific solutions used as well as their benefits, and explores emerging deduplication and scalability concerns as well.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ESG Lab validation Report: Cost-effective Disk-based Backup by ExaGrid Systems, Inc.
December 01, 2011 - (Free Research) ExaGrid is a cost-effective, scalable disk-based backup solution that replaces tape in your nightly backup process, enabling faster and more reliable backups at a price comparable to a new tape library. ExaGrid offers the only disk backup appliance with data deduplication purpose.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExaGrid Systems Named Champion in Disk Backup Vendor Landscape by Info-Tech Research Group by ExaGrid Systems, Inc.
February 07, 2012 - (Free Research) As a Disk Backup Champion, ExaGrid received the highest rating from Info-Tech Research Group for its exceptional product architecture and overall vendor score highlighting the company’s ‘exemplary’ strategy and strong viability, reach and channel. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExaGrid Systems Awarded Best-in-Class Rating in DCIG 2011 Midrange Deduplication Appliance Buyer’s Guide by ExaGrid Systems, Inc.
February 07, 2012 - (Free Research) The 2011 Midrange Deduplication Appliance Buyer’s Guide rated the ExaGrid EX13000E “Best-in-Class” out of 37 different deduplication solutions for its functionality and capability. All ExaGrid appliances rated as “Recommended” scoring a 9.8 in technical support. ExaGrid rated as “Excellent” for hardware across all products. Read on to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Five Keys to Scalability and Disk-Based Backup Systems by ExaGrid Systems, Inc.
February 07, 2012 - (Free Research) In selecting a disk-based backup solution, it's critical to consider the scalability of each prospective solution to ensure that it will meet the needs of your organization now and into the future. This paper outlines the five key questions you should ask when evaluating the scalability of any disk-based backup solution.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

7 Steps for Overcoming Limitations of Tape Backup by ExaGrid Systems, Inc.
February 07, 2012 - (Free Research) This white paper is a 7-step guide for making the move from tape to disk backup with deduplication. Within these steps, the white paper provides a concise summary of the downsides of tape backup, and then examines the superiority and economy of second-generation disk backup with data deduplication.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExaGrid Gets High Marks in Independent ESG Lab Evaluation by ExaGrid Systems, Inc.
February 01, 2012 - (Free Research) ESG Lab believes that organizations struggling with the cost, complexity, and risk associated with tape backups would be wise to consider the bottom line savings that can be achieved with ExaGrid. Check out this lab validation report to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExaGrid Appliance Product Line Configurations by ExaGrid Systems, Inc.
February 07, 2012 - (Free Research) ExaGrid’s disk-based backup with deduplication product line provides the only architecture in the market with a post process whereby you’re able to keep a full backup. Check out this resource to learn how.
(DATA SHEET) VIEW ABSTRACT | GO TO

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