Captaris® Alchemy®: Document Management Software by Captaris, Inc.. Captaris Alchemy gives organizations the power to archive, index and retrieve images, faxes, email, PDFs, and several other file types with an integrated and scalable more... >> Discover more offerings from Captaris, Inc..

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Workflow Automation | Business Process Management (BPM) | Document Management | Business Intelligence Solutions | Enterprise Content Management (ECM) | Business Process Automation | Email Archiving | Information Lifecycle Management | Media & Digital Asset Management | Help Desk and Call Management

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Geek-Speak Glossary: A Manager's Guide to IT Terminology by Global Knowledge October 2008 - (Free Research) This glossary is a guide to the most commonly used and confused IT terms, designed to help managers better communicate with (and understand) their IT staff. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed. (WHITE PAPER) GO TO WHITE PAPER

IT HelpDesk Solution by Extraview Corporation (E-mail this company) ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company) As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company) As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Transforming the Enterprise by Automating Document-centric Processes by IBM September 2008 - (Free Research) This InfoTrends white paper describes the benefits of IBM's Active Content capability in the context of IBM FileNet Content Manager and IBM FileNet Business Process Manager. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Road Map for Delivering XMLP Documents from Oracle EBS: A Guide to the Automated Delivery of Oracle E-Business Suite Documents via Email and Fax by STR Software September 2008 - (Free Research) This document is designed to be a guide to the Oracle E-Business Suite. It is intended to educate users, developers, managers, and executives of companies using Oracle E-Business Suite to automate and maintain the distribution of business documents (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IPTV Test and Measurement Best Practices by Alcatel-Lucent August 2008 - (Free Research) This whitepaper focuses on providing a pragmatic set of test and measurement guidelines that can be implemented on a live operational IPTV service. The recommendations given in this paper are generally applicable to any IPTV system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices in Records Management: Practical Guidelines for Achieving Compliance by Iron Mountain Digital September 2008 - (Free Research) Records management is more critical than ever before, and many companies are raising questions about how their program performs. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS by SpringCM November 2008 - (Free Research) Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

SEC Exam Survival Guide: Prepare in 12 Steps by Advent Software, Inc August 2008 - (Free Research) This Securities and Exchange Commission Exam Survival Guide provides you with the actions you can take to prepare for an SEC exam so that when the call comes, there is minimal stress and disruption to your firm. (WHITE PAPER) GO TO WHITE PAPER

The Third Stakeholder: The End-User’s Impact on CRM ROI by Knoa Software September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT Briefing: Information Governance for Microsoft Office SharePoint Services by CA December 2008 - (Free Research) This document discusses the Microsoft Office application, SharePoint, and its integration with CA Records Manager in the context of the key business need of information governance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI and Performance Management Best Practices for Your SAP Investment by Cognos, an IBM Company November 2008 - (Free Research) Business Intelligence and Performance Management are proven technologies to provide the ability to unify all data, to deliver analytics and create information to support critical business planning and decision-making. Your challenge is to provide... (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

CA Data Center Automation Manager Product Brief: A Tactical Approach to Simplify Service Delivery in the Data Center by CA October 2008 - (Free Research) Learn how automating critical operational processes frees up your IT staff to focus on innovation and strategic initiatives, reduces downtime, improves delivery lead time, and helps conserve valuable data center space and power resources. (ARTICLE) VIEW ABSTRACT | GO TO ARTICLE

Defender 5 by Quest Software Defender offers the essential security you need to conduct your e-business with confidence, safe in the knowledge that your critical digital assets, customers and employees are protected by reliable, future-proof software.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Benefits of Automating Data Warehousing by UC4 Software, Inc May 2008 - (Free Research) Data warehousing can be defined as a copy of data specifically structured for querying and reporting. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EasySpooler by ROC Software ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

eDiscovery Best Practices by IBM August 2008 - (Free Research) eDiscovery scares organizations, plain and simple, largely due to a lack of well-accepted best practices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dialogue by Exstream Software Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Akamai Application Performance Services for the Manufacturing Industry by Akamai Technologies (E-mail this company) Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.  (SERVICE) GO TO DETAILED REPORT

Documentum - Digital Asset Manager by EMC Corporation EMC Documentum Digital Asset Manager exposes a set of powerful transformations and enhanced content previews, enabling you to fully leverage the value of your digital assets.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Business Process Management and Workflow Solutions by Captaris, Inc. Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Bug Tracker by Extraview Corporation The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

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