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How to tackle trust and co-operation by ComputerWeekly.com November 10, 2010 - (Free Research) It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IDC Case Study: Optimizing eCommerce Decisions at TIAA-CREF by Oracle Corporation December 16, 2010 - (Free Research) This IDC case study examines the benefits TIAA-CREF, a Fortune 100 financial services firm, gained from automating their eCommerce marketing. By deploying Oracle Real-Time Decisions, TIAA-CREF was able to apply intelligent process automation to customize online customer interactions. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Total Economic Impact Of Click to Call And Click to Chat by Oracle Corporation April 25, 2011 - (Free Research) This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). (ANALYST BRIEF) VIEW ABSTRACT | GO TO

E-Guide: Top Server Virtualization Trends and Management Challenges by Dell and VMware June 03, 2010 - (Free Research) This expert E-Guide from SearchServerVirtualization.com discusses some of the obstacles facing administrators managing virtual environments. Explore the "side effects" virtualization can bring to the data center and learn how implementing a few new tools can help alleviate some of these pain points. (EGUIDE) VIEW ABSTRACT | GO TO

Virtualizing Microsoft Applications with VMware vSphere on Dell Servers and Dell EqualLogic Storage by Dell and VMware December 01, 2009 - (Free Research) Deploying VMware® vSphere™ 4 virtualization with 11th-generation Dell™ PowerEdge™ servers and Dell EqualLogic™ PS Series Internet SCSI (iSCSI) storage helps IT organizations confidently virtualize mission-critical Microsoft® applications and achieve outstanding performance, simplified management, and granular data protection. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Server Virtualization for Small to Mid-sized Business Survey by Dell and VMware April 29, 2010 - (Free Research) What brand of servers do you currently have in place? What kind of virtualization software do you currently have installed in production? Take the "Server Virtualization for Small to Mid-sized Business Survey" to provide your input on virtualization for SMBs and learn about virtualization solutions from Dell and VMware. (ASSESSMENT TOOL) GO TO

Survey: Server Virtualization for SMB Survey by Dell and Microsoft April 29, 2010 - (Free Research) In 2010, what are your plans for server virtualization? What key feature is most important to you when evaluating virtualization technologies for your organization? Take this survey to contribute your thoughts on server virtualization for SMBs! (ASSESSMENT TOOL) GO TO

Best Practices for a Data Warehouse on Oracle Database 11g by Oracle Corporation January 19, 2009 - (Free Research) In order to ensure the enterprise data warehouse will get the optimal performance and will scale as your data set grows you need to get three fundamental things correct, the hardware configuration, the data model and the data loading process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Services Innovation: How Top CIOs Take the Lead by Hewlett-Packard Company December 09, 2011 - (Free Research) Industry leaders share their experiences turning IT business service ideas into effective moneymakers that also strengthen customer relationships. (EGUIDE) VIEW ABSTRACT | GO TO

Case Study: Florida Insurer Drives Service Availability Gains by Hewlett-Packard Company November 30, 2011 - (Free Research) Read this case study to find out how Blue Cross and Blue Shield of Florida combined application lifecycle management (ALM) best practices with performance management software to drive improvements in the performance and availability of their business-critical services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Business Case For Cloud Data Protection by Autonomy, an HP company (E-mail this company) November 18, 2011 - (Free Research) This white paper helps managers to build a compelling business case for deploying online data protection services rather than continuing current methods of backup and recovery – or implementing other onsite alternatives. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

EMA white paper - Predictive control to real-time service delivery by Hewlett-Packard Company November 30, 2011 - (Free Research) Enterprise services management has greatly changed over the years. Read this white paper to get a grasp on the latest architectural, design and functional changes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Affordable, Powerful Storage for Oracle Database with Dell EqualLogic by Dell, Inc. June 28, 2011 - (Free Research) This white paper discusses how Dell has addressed today's data center challenges through the delivery of scalable database solutions built on affordable, standards-based Dell PowerEdge server platforms and the Dell EqualLogic PS Series virtualized iSCSI SAN. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building a Grid Computing Infrastructure for Multi-Tier Consolidation by Dell, Inc. October 30, 2009 - (Free Research) This paper discusses a Grid reference configuration based on Dell PowerEdge™ blade servers and Dell EqualLogic™ iSCSI storage. This Grid implementation is comprised of the physical Grid based on physical servers and the virtual Grid based upon Oracle virtual machines. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Xtium Upgrades to Dell EqualLogic for Unprecedented Speed and Efficiency by Dell, Inc. April 27, 2011 - (Free Research) Xtium upgraded to Dell EqualLogic Firmware 5.0 to leverage the direct integration with their VMware vSphere 4.1 environment with vStorage APIs. Xtium is now able to make copies of golden images for SAP customers as well as for virtual desktop infrastructure (VDI) projects with unprecedented speed and efficiency, using optimized disk space. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Coffee Break: Five Reasons to Consolidate Your Microsoft Application Storage On Dell Equallogic PS Series by Dell, Inc. December 01, 2008 - (Free Research) Storage consolidation enables organizations to improve operational efficiency, reduce costs, and simplify management. But how does an organization ensure that consolidation does not cause performance issues? To avoid performance utilization problems administrators should provision storage so that loads are balanced across resources evenly. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

IT Management as a service (ITMaaS) 451 Research, November 2011 by Nimsoft, Inc. February 09, 2012 - (Free Research) IT management as a Service (ITMaaS) can help admins increase visibility into their environment, monitor and evaluate performance, and improve the functionality of environments through a cloud delivery model. Discover how ITMaaS delivers essential management tools necessary for optimizing your resources. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The mobile print enterprise by ComputerWeekly.com February 09, 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy. (ANALYST BRIEF) VIEW ABSTRACT | GO TO

Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk February 09, 2012 - (Free Research) Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Security Management 2.0: Time to Replace Your SIEM? by Q1 Labs December 14, 2011 - (Free Research) Is it time to replace your SIEM? In this paper, take a look into factors for considering a new security management platform, examining each aspect of the decision, and presenting a process to migrate if the benefits outweigh the risks. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building Instant-On Cloud Services and Revenues by HP and Intel February 08, 2012 - (Free Research) This case study explores how converged infrastructure solutions helped one organization deliver a cost-effective, virtualized Infrastructure-as-a-Service while increasing service scalability, flexibility, and reducing costs. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Use effective call centers to build customer loyalty by Infor CRM February 08, 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty. (EGUIDE) VIEW ABSTRACT | GO TO

IDC Report: The Value of Cloud-based Email Applications by Mimecast June 01, 2011 - (Free Research) Nowhere are the benefits of cloud computing more evident than with enterprise email platforms. Take a look at this exclusive resource to discover the direct capital expense reductions embedded in cloud-based email. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Achieve Low Cost, Secure and Reliable Email with SaaS-based Unified Email Management by Mimecast April 01, 2011 - (Free Research) This Case Study assesses the deployment of Mimecast SaaS-based Unified Email Management (UEM) solution at Basic Energy Services, a renowned publicly traded oilfield services Company. IDC examines the effectiveness of the Mimecast solution and its services in meeting Basic Energy Services' needs and the reasons why the Mimecast solution was chosen. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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