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Your search for keyword: International Customer Service returned 1960 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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The global state of the PMO: The IT perspective by ComputerWeekly.com
May 05, 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Sun World International: A case study in smarter planet leadership by IBM
May 22, 2012 - (Free Research) This case study illustrates how Sun World International, a mid-sized grower in California, shifted its competitive strategy to capitalize on analytics and gain real-time insight into the competitive market. Learn how it gained a 5% reduction in harvesting costs, a 20% reduction in fuel usage and an eight-fold increase in profit per acre.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.  
(IT BRIEFING) VIEW ABSTRACT | GO TO

CPP Successfully Creates a Single Customer View with an Enterprise-wide MDM Solution by DataFlux Corporation
February 28, 2011 - (Free Research) The leading international marketing services organization implements DataFlux MDM Solution to power enterprise data management initiatives.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Armstrong International Reduces Inventory, Increases Efficiency by Achieving Global ERP with IFS Applications by IFS
March 12, 2012 - (Free Research) Read this white paper to learn the benefits that a multinational manufacturer achieved after they replaced four different enterprise resource planning (ERP) applications with one single system.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customers Discuss Oracle Database Security by Oracle Corporation
May 24, 2012 - (Free Research) <p>Oracle customers, TransUnion, CMC Markets, Diamond Resorts International and National Marrow Donor Program, discuss defense-in-depth database security with data encryption, privileged user access control, data masking, and consolidated auditing and reporting.</p>
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent by Microsoft
September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.
(CASE STUDY) GO TO CASE STUDY

Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust
March 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Bit9 Parity for Servers: International Communications Company Locks Down Domain controllers by Bit9, Inc.
May 2012 - (Free Research) Domain controllers have become an increasingly popular target for malicious hackers for its access to an organization’s sensitive and intellectual property. This case study uncovers how one international communications firm was able to protect 225 of its domain controllers using Bit9 Parity for Servers and the key benefits they gained.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Flow International standardizes on Dell hardware to increase enterprise efficiency by Dell and VMware
March 2011 - (Free Research) In this case study Flow International standardizes on Dell hardware to increase enterprise efficiency, cut new PC deployment time by up to 10 hours, and foster collaboration among global divisions. Download now to learn more about the specific benefits achieved.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 by Oracle Corporation
September 2011 - (Free Research) Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. IBM DB2 Enterprise 9.7 by Oracle Corporation
September 2011 - (Free Research) Conducted by the research firm ORC International, this study found that performing common database management tasks for Oracle Database 11g R2 took less time and fewer resources than performing the same tasks for DB2 Enterprise 9.7. Although funded by Oracle, the study was independently conducted by ORC.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

The global state of the project management office by ComputerWeekly.com
May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Case Study: Creating an Efficient Enterprise with Virtualization by Dell, Inc. and Intel
March 2011 - (Free Research) MGM Resorts International sought to consolidate the data centers from its latest acquisitions, in order to contain IT costs, increase availability, improve agility and focus on innovation. The company chose Dell™ Services to perform a Virtualization Assessment with partners Intel® and VMware®.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

ORC International Database Manageability and Productivity Cost Comparison Study: Oracle Database 11g Release 2 vs. Microsoft SQL Server 2008, Release 2 by Oracle Corporation
January 2012 - (Free Research) <p>Over the last several decades, database management systems have become an integral part of every corporate IT landscape. This database manageability and productivity cost comparison study provides IT decision makers with factual information to address these challenges.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How They Do It in Switzerland…Outsource the Code, Insource the Quality: McCabe IQ Analyzes and Visualizes Software Quality in Critical International Financial Systems by McCabe Software, Inc.
April 2012 - (Free Research) <p>Given the competitive marketplace, evaluating source code analysis tools can be overwhelming. This case study highlights one recommended offering, the quality indicators it provided, and the results one organization achieved after implementing it.</p>
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Prepare for the Transition to IFRS

 by Sage Software
March 2012 - (Free Research) This paper provides an overview of the differences between the Generally Accepted Accounting Principles (GAAP) and the International Financial Reporting Standards (IFRS) and offers strategies for making the transition to IFRS smooth and painless.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Strategies to Cut Costs and Improve Performance by IBM
February 2011 - (Free Research) By adopting commercial best practices, the federal government can achieve sustainable cost savings and reach high levels of operational efficiency. Read this paper to learn about the IBM 7-point strategy and unmatched portfolio of offerings that can help federal agencies stabilize a fiscal imbalance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for ITAR Compliance by TITUS
March 2012 - (Free Research) Access this paper now for details about a content management security system that assists with complying to stringent regulations while also providing easy access to content for authorized users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tennis Australia scores big with IBM® XIV® Storage Systems by IBM
March 2011 - (Free Research) With the pressure and exposure of major international tournaments, Tennis Australia had a compelling need for reliable, easy-to-manage storage that could scale quickly. IBM served up their XIV Storage System, which dramatically reduced downtime, cut costs, and simplified storage management. Read this case study for more.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Expert Video: Cloud vs. Tape Backup by Iron Mountain
April 2012 - (Free Research) <p>Check out this video today for a breakdown of cloud and tape-based backups, and discover the role each should play in today's data-driven IT.</p>
(VIDEO) VIEW ABSTRACT | GO TO

Sybase Capital Markets Guide by Sybase, an SAP company
June 2011 - (Free Research) This finantial e-guide covers the impact of real-time data and how to take advantage of new risk strategies. Articles and research focus on technological innovation, business strategy and geographical markets and is full of insights from Sybase experts and other leaders across the financial services industry.
(EGUIDE) VIEW ABSTRACT | GO TO

Maximizing ROI with the Microsoft-Polycom Unified Communications Solution by Polycom, Inc.
August 2010 - (Free Research) This whitepaper, aimed strategic decision makers, will discuss how you can reduce telephony costs, maximize your ROI and improve your business collaboration and communication activities.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly - 13 March 2012: The economics of private cloud by ComputerWeekly.com
March 2012 - (Free Research) This week’s Computer Weekly kicks off our Buyer's Guide to private cloud. It also contains our RSA conference coverage of the latest IT security trends and the future for Microsoft's Trustworthy Computing initiative. And we discuss the role of apprenticeships in encouraging more young people to work in IT.
(EZINE) VIEW ABSTRACT | GO TO

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