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The next big idea: integrating innovation and portfolio management by IBM December 31, 2010 - (Free Research) Organizations that can continually deliver innovative products and services often garner majority marketplace share, premium profit margins and an industry-leading status. This white paper focuses on controlling that innovation with a portfolio management solution that will support sourcing, prioritization, process support, and more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Business Collaboration by Citrix Online Go To Meeting January 16, 2012 - (Free Research) Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Business Collaboration in the Cloud by Citrix Online Go To Meeting January 13, 2012 - (Free Research) This white paper addresses the issues and challenges surrounding remote collaboration, exploring just how to succeed in this new world of work. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Duet Enterprise by Microsoft and SAP Unlocks User Centric ERP With SharePoint by Microsoft May 27, 2011 - (Free Research) Read this Gartner research to learn how to couple the tools contained in the latest release of Duet Enterprise with agile, user-centric development methodologies to deliver SAP enterprise resource planning (ERP) system data and processes to users in SharePoint (or Microsoft Office) environments without fragmentation of information and processes. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top Reasons to Upgrade to Microsoft SharePoint 2010 by Dell, Inc. and Intel October 26, 2010 - (Free Research) Learn about the top reasons companies should consider upgrading to Microsoft SharePoint 2010 as well as hardware solutions available that work in conjunction with SharePoint and SQL Server. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Duet Enterprise Case Study:  Professional Services Firm Uses Duet Enterprise as Surround Strategy for SAP by Microsoft December 28, 2011 - (Free Research) Read this paper to find out how the Swedish engineering firm Sandvik Group bridged the gap between its SAP enterprise resource planning (ERP) systems and SharePoint Server to allow for collaboration by casual users that streamlined its invoice approval process and cut time-to-completion in half. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM and Red Hat: Security-Rich Collaboration and Messaging Platform by Red Hat IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness. It is much more than a Microsoft Exchange/desktop alternative.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Think Business Services First: Integrating Application Performance and Infrastructure Management by CA Technologies. June 24, 2011 - (Free Research) Most application performance and infrastructure management teams remain isolated in silos that utilize niche solutions incapable of delivering the interdepartmental visibility needed to ensure the reliability of critical services. Learn how with an integrated solution, procedural changes become easier to achieve and IT can become more proactive. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Oracle's Sun Systems for Enterprise 2.0 by Oracle Corporation UK Ltd December 20, 2010 - (Free Research) This paper explains how Oracle's Sun Systems for Enterprise 2.0 solution provides an integrated platform— combining highly scalable servers, next-generation storage, and networking technologies with best-of- breed software and services from Oracle- to deploy a highly reliable Enterprise 2.0 infrastructure that delivers simplicity and savings. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Podcast: New insights into social content management by IBM December 01, 2011 - (Free Research) Listen to this short podcast to gain new insights into social content management (SCM). Cengiz Satir, program director for IBM’s social content management strategy, and Louis Richardson, social business evangelist, have joined forces to discuss a handful of topics. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Podcast: Social Content Management – Products and Strategies by IBM December 01, 2011 - (Free Research) Listen to this podcast as Cengiz Satir, program director for IBM’s social content management strategy, and James Watson, CEO and founder of Doculabs, discuss current trends and opportunities surrounding the social elements of content management systems. (PODCAST) VIEW ABSTRACT | GO TO PODCAST

Home Suite Home by Avaya September 01, 2011 - (Free Research) This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want. (VIDEOCAST) VIEW ABSTRACT | GO TO VIDEOCAST

Unified SOA Tools Align Business and IT by Oracle Corporation January 01, 2010 - (Free Research) IT pros anticipate big gains from an integrated SOA suite that includes pre-integration with BPM technology. The top benefit: the ability to strategically align information technology with an enterprise’s business mission. Learn how global enterprises have achieved this goal thanks to Oracle’s fully integrated SOA product line. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Collaboration Drives Growth for Discrete Manufacturers: For Sage by Sage Software January 05, 2012 - (Free Research) This paper takes a look at enterprise resource planning (ERP) systems and the requirements of collaboration as it relates to customer focus, innovation, and supply chain excellence. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IT in Europe: Adopting an Application-Centric Architecture by SearchNetworking.co.UK November 03, 2011 - (Free Research) Enterprise networking has shifted from focusing on infrastructure to concentrating on the delivery of the applications that help users do their jobs. Uncover how networking professionals view applications and how their jobs have changed as a result of a network-centric view. (EZINE) VIEW ABSTRACT | GO TO

Enabling the Pervasive Wireless Campus for K-12 Schools by Brocade December 13, 2011 - (Free Research) Brocade Mobility enterprise Wireless LAN (WLAN) solutions, featuring support for 802.11n-based wireless networking, can help K-12 districts efficiently contain costs and lay the foundation for future growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Social Customer Engagement Index by SAP America, Inc. July 25, 2011 - (Free Research) This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server Insider E-zine - Volume 3: Tips for the SQL Server Pro by Dell, Inc., Microsoft and AMD August 03, 2010 - (Free Research) Volume 3 of the SQL Server Insider E-zine offers tips for the SQL Server pro. This volume covers the following topics: "Are We There Yet? The Slow Road to SQL Azure," "Finding Your BI Niche in the Cloud," and "The Three Sides of DACPAC with SQL Server 2008 R2." (EZINE) VIEW ABSTRACT | GO TO

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc. October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. (EBOOK) VIEW ABSTRACT | GO TO

Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc. November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be re­quired to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experi­ence strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online by Riverbed Technology, Inc. November 09, 2011 - (Free Research) This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes.  (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Navigating the path to satisfying online customer experience by Tealeaf November 23, 2011 - (Free Research) Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. (EGUIDE) VIEW ABSTRACT | GO TO

Reliable Messaging Solutions for Retail -How Open Source Software Creates Opportunities in Retail by FuseSource July 31, 2011 - (Free Research) As an alternative to big vendor messaging solutions, open source software presents an entirely different cost model and more flexibility in deployment options that suit the needs of retail perfectly. Read this paper to learn more about open source software and why it is the optimal approach to integrated messaging for large retail enterprises. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency by CA Technologies. June 09, 2011 - (Free Research) It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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