1 - 25 of 500 | Next Page
Too many results? Filter by:
All result types
Software
Services & Resellers
Hardware
Research
Building a Virtual Infrastructure on an SMB Budget by Dell, Inc.
March 01, 2012 - (Free Research) <p>Thanks to recent developments in the server landscape, SMBs now have the opportunity to reduce costs, simplify operations, and accelerate service delivery through virtualisation. This technology brief showcases other virtualisation benefits and outlines the architecture you will need to have in place to fully support this IT model.</p>
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management. </p>
A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Multi-Modal Learning by SkillSoft Corporation
Multi-Modal Learning™, from SkillSoft Corporation, represents a powerful new web-based solution that significantly enhances learning and day-to-day productivity for business professionals in their use of core desktop software technologies.
Solution Overview Cisco VXI: Data Center by Cisco Systems, Inc.
October 01, 2011 - (Free Research) <p>This solution overview forecasts trends that will impact various business functions in the workplace. Explore the advantages of desktop virtualization and learn how to meet the data center infrastructure requirements of this technology.</p>
ESG White Paper: Enabling IT-as-a-Service by Cisco Systems, Inc.
September 01, 2011 - (Free Research) <p>To achieve the full benefits of cloud computing, companies must adopt a services-focused approach to IT. This white paper explores the vision behind IT-as-a-Service and offers detailed guidance to help companies realize it.</p>
IDC: Key Requirements for Private Cloud by Cisco Systems, Inc.
March 01, 2011 - (Free Research) This white paper points out the operational challenges that have resulted from the widespread deployment of virtualization and increased adoption of private cloud computing. Learn how you can address your top data center pain points through orchestration, self-service, and automated provisioning.
4 Steps to Private Cloud Implementation Success by Cisco Systems, Inc.
May 25, 2012 - (Free Research) <p>Many IT professionals are overwhelmed by the process required to implement a private cloud. This white paper offers proven tips to help you effectively deploy and manage this technology so you can fully leverage its benefits.</p>
UCS Performance Brief: 63 World Records by Cisco Systems, Inc.
May 25, 2012 - (Free Research) <p>This white paper describes the architectural advantages of one leading unified computing system. Explore the performance capabilities of this offering that expedite the implementation of applications and services in virtualized and cloud environments.</p>
Ponemon Study: 2011 Cost of a Data Breach by Symantec Corporation
March 31, 2012 - (Free Research) This annual data breach cost study examines the wide range of business costs associated with a breach, including expense outlays for detection, escalation notification, and after-the-fact response.
Symantec Internet Security Threat Report: Trends for 2011 by Symantec Corporation
April 30, 2012 - (Free Research) This threat report takes a thorough look back at the most significant threats, trends and outright attacks of the year that was. Read now for helpful tips and best practices for keeping your confidential information safe.
Forrester Total Economic Impact™ Of Cisco UCS by Cisco Systems, Inc.
December 31, 2011 - (Free Research) <p>Until you actually implement a unified computing system, it is difficult to justify your investment in one. This report quantifies the benefits of these systems as well as costs to factor into your purchasing decision.</p>
We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.