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Your search for keyword: Information Customer Service Issues returned 2472 results.
 
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How Analytics Bring Organizations Closer to Their Customers by IBM
April 19, 2012 - (Free Research) Analytics offer insight and can help you make better, smarter decisions - both of which can enable positive customer experiences. In today's wide-open business environment, customers have plenty to choose from. This paper explains why using analytics to your advantage is key to fostering successful customer relationships.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.
April 18, 2012 - (Free Research) This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advanced Case Management for Smarter Energy and Utilities by IBM
October 23, 2010 - (Free Research) <p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Trends and Strategies E-Zine Issue 5 by SearchBusinessAnalytics
May 03, 2012 - (Free Research) There may be a lot of recent innovations to data technologies but the best approach is to determine whether you can utilize these new tools for your current BI, analytics and data management strategies. This issue of BI Trends + Strategies features advice from industry experts including, Claudia Imhoff, Colin White, and Lyndsay Wise.
(EZINE) VIEW ABSTRACT | GO TO

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation
October 02, 2009 - (Free Research) This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

BI Trends and Strategies E-Zine Issue 4 by SearchBusinessAnalytics
April 11, 2012 - (Free Research) This edition of BI Trends & Strategies features a lead article by SearchCIO.com's Linda Tucci, who offers a helping hand in the quest to dismantle the dreaded data silo. The second piece outlines mobile BI, including a reference to Apple's iPad, and the final article delves into the world of performance management.
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Map, Code, Rebuild, Repeat: How a Complete Understanding of your Integration Environment and Data can Stop the Cycle by Liaison Technology (E-mail this company)
April 04, 2012 - (Free Research) Many organizations struggle to carry on the processes of multiple large data integration and SOA projects for reconstructing data flows, ontologies, transformations and more. This paper addresses the obstacles faced when attempting data projects and the strategic plans for overcoming these issues to attain a higher ROI and reduce overall cost.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Sensitive Information: An Examination of Information Security Issues, Methods and Securing Data With LTO-4 Tape Drive Encryption by Hewlett-Packard Company
July 21, 2009 - (Free Research) Each month many companies, big or small, well known or unknown, experience a data security loss with the potential exposure of thousands to millions of sensitive customer or employee records. This brief examines cryptographic methods, specifically tape data encryption, to combat such security losses.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

Encryption Key Management: A Technical White Paper by Quantum Corporation
October 2007 - (Free Research) Securing data from unauthorized access is a critical issue for businesses in all industries. Regulatory compliance and customer loyalty all depend on keeping sensitive information safe and secure. Businesses must take steps to improve data confidentiality and integrity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase
Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone. 
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Securing Data Stored on Tape with Encryption: How to Choose the Right Encryption Key Management Solution by Quantum Corporation
October 2008 - (Free Research) Q-EKM software, is designed to generate and communicate encryption keys and it is a proven, easy-to-use, library-managed encryption solution designed to protect sensitive data throughout the enterprise.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SharePoint Insider: Vol. 5, Issue 2 by SearchContentManagement
March 2012 - (Free Research) This edition of SharePoint Insider offers insight on how to keep workers across the world connected and tips on how to overcome the potential pitfalls of doing so. It also details how you can take collaboration to the next level by creating an extranet environment that extends SharePoint 2010's capabilities to customers and busines partners.
(EZINE) VIEW ABSTRACT | GO TO

The Intersection of Big Data and Data Warehousing by Talend
April 2012 - (Free Research) Big data can present big problems. Just ask expert Wayne Eckerson, who takes some time in this first installment of a two-part video series to discuss the common issues surrounding the management of big data growth in a data warehouse. Learn why big data is more pivotal than ever, how you can gain a competitive advantage by analyzing it and more.
(VIDEO) VIEW ABSTRACT | GO TO

Health Information Exchange (HIE) and Analytics moving Healthcare Forward by InterSystems Corporation
April 2012 - (Free Research) This expert E-Guide from SearchHealthIT.com examines the current state of health information exchange (HIE). topics discussed include the standardization of health data across disparate networks, keeping patient data secure and resolving the needs of competing hospitals.
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Overcoming challenges with data governance programs by DataFlux Corporation
April 2012 - (Free Research) This e-guide provides two articles from our award-winning editorial team on how to overcome data governance program issues and best practices for applying on-going data governance tactics.
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CW+: Overview of the Open Group Security Forum by ComputerWeekly.com
October 2010 - (Free Research) The Security Forum is a membership group of security experts from both the customer and supply sides of industry, government, and academia, who share a common aim to raise confidence levels in IT business operations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Plex Case Study - Ralco Industries by Plex Systems
July 2010 - (Free Research) View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.
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The Five Phases of Capture: Where do you land in the capture continuum? by IBM
May 2012 - (Free Research) The era of capture is in full stride as organizations are capitalizing on today's innovative capture technologies to reduce costs, eliminate paper-based functions and comply with regulatory requirements. But where do you stand on this capture continuum? This paper, outlining the five phases of capture, can help you decide where you need to be.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ALM and Agile Strategies Issue 2 by SearchSoftwareQuality.com
April 2012 - (Free Research) Application lifecycle management (ALM) is what keeps the latest software tools working, and Agile ALM provides transparency and improved communications between teams and stakeholders. This exclusive e-zine discusses the latest collaboration tools for ALM and software configuration management (SCM).
(EZINE) VIEW ABSTRACT | GO TO

IBM SPSS Predictive Operational Analytics by IBM
May 2012 - (Free Research) Operational dexterity is essential in today's globally competitive business environment. A predictive analytics solution can help you achieve this level of agility. This webcast from IBM outlines a predictive operational analytics option that enables you to capture and integrate data to determine future outcomes and make better decisions.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc.
January 2011 - (Free Research) CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Webcast: Improving Contact Data Quality by Experian QAS
May 2012 - (Free Research) In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Healthcare Analytics Expert Panel: A Deeper Dive by IBM
March 2012 - (Free Research) This is a rare chance to gain new perspectives on the challenges AND innovations in the healthcare industry today and how ACM and content analytics can are helping health care providers and payers gain better insights into clinical decisions and operational processes.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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