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The global state of the project management office by ComputerWeekly.com
May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
10 Steps to a Single Customer View by Experian QAS
November 21, 2011 - (Free Research) Creating a single view of customer information starts with correct data. Read this paper to learn 10 steps that assist with improving data quality.
MANAGE and CONTROL IT services in the age of complexity. by Hewlett-Packard Company
December 22, 2011 - (Free Research) In a world of mobility, virtualization, and cloud computing, IT services are constantly changing. To serve the business more effectively, IT needs a new approach to managing operations. This white paper introduces a new methodology called business service management (BSM). Discover how this management approach improves your overall service quality.
Top 5 Software Development Process Challenges by AccuRev
November 11, 2011 - (Free Research) This paper focuses on a series of best practices and techniques for development teams looking to improve their software development process.
Process-Driven Master Data Management for Dummies by Software AG
March 19, 2012 - (Free Research) This comprehensive guide covers topics from data governance and reference data to big data and cloud-enablement, uncovers MDM myths, and looks at new trends in MDM methodology.
The Global State of the PMO 2012 by ComputerWeekly.com
May 17, 2012 - (Free Research) This 2012 benchmarking survey from ESI assesses the role of the Project/Programme Management Office (PMO), its development to full-blown maturity and value to the business.
The global state of the PMO: The IT perspective by ComputerWeekly.com
May 2011 - (Free Research) This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement.
Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
Forrester Report: Development Testing: A New Era In Software by Coverity
November 2011 - (Free Research) In August 2011, Forrester Consulting surveyed over 200 leading IT firms in North America and Europe to answer the question, “What are the implications of expanding testing in development, and what does it mean to development quality?”. Read this report to see the results.
Measuring the TCO of Tape Storage Solutions by Oracle Corporation
March 2010 - (Free Research) This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision.
TOGAF® and SABSA® Integration by ComputerWeekly.com
October 2011 - (Free Research) This paper from the Open Group, documents an approach to enhance the TOGAF enterprise architecture methodology with the SABSA security architecture approach to create one holistic architecture methodology.
Guidance for Calculation of Efficiency (PUE) in Data Centers by APC by Schneider Electric
November 2011 - (Free Research) The efficiency ratings of a data centre can vary substantially depending on what methodologies are used. This paper discusses the importance of measuring data centre efficiency and explores the issues companies face when establishing the PUE of an infrastructure.
Agile ALM Tools and Best Practices by Hewlett-Packard Company
May 2012 - (Free Research) This expert e-guide offers insight into agile ALM best practices that you should adhere to throughout the development lifecycle. Read this and learn a three-step process for managing the risks associated with agile ALM. Further, discover why it is integral to the entire process to develop working software early to gauge customer acceptance.
Operationalizing Your Balanced Scorecard Methodology by SuccessFactors
April 2012 - (Free Research) <p>Read this white paper to learn how using a balanced scorecard can help executives to motivate employees to be more strategically productive and allows them to recognize performance drivers, identify problems early, and implement change to achieve strategic objectives.</p>
Mind the Gap: What is an ITIL Gap Analysis? by Global Knowledge
April 2012 - (Free Research) Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.
The Application Grid Approach to a Modern Data Center by Oracle Corporation
January 2010 - (Free Research) This paper examines the application grid approach to enterprise middleware, and looks at Oracle Fusion Middleware products, including Oracle WebLogic Server and Oracle Coherence, and their ability to drastically reduce data center sprawl and drive down operational costs by instituting an application grid methodology.
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