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Your search for keyword: IVR Equipment returned 156 results.
 
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Top 5 Ways to Make IVR Work For You and Your Customers by inContact
January 18, 2012 - (Free Research) This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Adapt your contact center for increased customer satisfaction by inContact
January 20, 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
(VIDEO) VIEW ABSTRACT | GO TO

A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.
March 27, 2012 - (Free Research) Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)GO TO DETAILED REPORT

Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
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Deploying High-Density Pods in a Low-Density Data Center by APC by Schneider Electric
October 2010 - (Free Research) This white paper details how self-contained high-density zones enable a reliable operation of high-density equipment without impacting a low-density data center.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overall Equipment Effectiveness: Monitor and Improve the Effectiveness of Your Manufacturing Processes by Plex Systems
February 2012 - (Free Research) This white paper presents a thorough understanding of what overall equipment effectiveness (OEE) is, how it works, and the countless benefits that result from its use. Also discover tools that enable you to accurately measure OEE so you have a clear picture of how it's improving your process efficiencies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cooling Strategies for IT Wiring Closets and Small Rooms by APC by Schneider Electric
October 2010 - (Free Research) This paper describes the science and practical application of an improved method for the specification of cooling for wiring closets.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Different Technologies for Cooling Data Centers by APC by Schneider Electric
March 2012 - (Free Research) Inside, explore 13 cooling technologies and their components designed to transport heat energy from the IT environment to the outside atmosphere. Use this as a foundation to successfully manage the specification, installation, and operation of IT environment cooling systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Avoidable Mistakes that Compromise Cooling Performance in Data Centers and Network Rooms by APC by Schneider Electric
December 2003 - (Free Research) Access this exclusive resource to learn how to avoid mistakes when installing cooling systems and racks in data centers or network rooms. This paper examines these typical mistakes, explains their principles, quantifies their impacts, and describes simple remedies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Predictive Maintenance for Manufacturing - How to improve productivity, minimize downtime and reduce costs by IBM
August 2011 - (Free Research) Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Enterprise UPS Family Video by Dell, Inc. and Intel
March 2012 - (Free Research) No organization can afford the downtime, damage, and data loss associated with a power failure. This video explains how the right uninterruptible power supply (UPS) can prevent these costly negative effects and allow you to manage your data centre more effectively.
(VIDEO) VIEW ABSTRACT | GO TO

What Could You Do at 45°C? by Dell, Inc. and Intel
March 2012 - (Free Research) Adopting a cautionary approach to data center cooling is a good theory in practice. But you may be keeping your infrastructure cooler than necessary. This video releases key findings concerning the latest environmental standards and explains how you can raise data center temperatures without sacrificing availability.
(VIDEO) VIEW ABSTRACT | GO TO

Dell Energy Smart Architecture and Power Management Adoption by Dell, Inc. and Intel
March 2012 - (Free Research) This white paper explores common barriers to the adoption of power management technologies and showcases a framework designed to address them. Access data center equipment consumption key findings and learn how to use thermal sensor metrics to appropriately adjust server management controls.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing the Data Center with Energy Efficient Servers by Dell, Inc. and Intel
June 2009 - (Free Research) The Dell Energy Smart architecture provides a comprehensive, system-wide approach to balancing performance and energy use in new 11th-generation Dell PowerEdge servers - capabilities that are critical to simplifying IT and meeting the power and cooling challenges of enterprise data centers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Identifying and Fixing Data Center Hot Spots by APC by Schneider Electric
August 2009 - (Free Research) Hot spots can seriously reduce the efficiency of an organization's computer equipment. Watch this webcast for expert tips on remediating your data center's hot spots and discover the costs associated with the task.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cooling Strategies for Ultra-High Density Racks and Blade Servers by APC by Schneider Electric
October 2010 - (Free Research) This white paper addresses common data center cooling challenges and describes five strategies for deploying ultra-high power racks, with practical solutions for both new and existing data centers.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advantages of Migrating from Oracle Sun SPARC to HP Mission Critical BladeSystem Matrix with HP-UX 11i V3    by Hewlett-Packard Limited
February 2011 - (Free Research) This white paper discusses why HP-UX 11i v3 Data Center Operating Environment (DC-OE) along with BladeSystem Matrix with HP-UX makes an ideal choice for the mission-critical data center. The paper contrasts HP mission critical capabilities with Oracle Sun Solaris on SPARC and IBM AIX on POWER systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Overcoming Eight Common Power Management Challenges by Eaton Corporation
February 2012 - (Free Research) This resource explores how to overcome 8 common power management challenges with a new generation of intelligent, logical, and complete power management solutions. Learn how to improve power efficiency and cost-effectiveness inside.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximizing UPS Availability by Eaton Corporation
February 2012 - (Free Research) This paper explores how you can optimize UPS availability by focusing on minimizing repair time and maximizing redundancy, both inside your UPSs and across your power protection initiatives. Also learn why modular UPS designs provide superior availability even though they typically contain more parts that could potentially fail.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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