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A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.
March 27, 2012 - (Free Research) Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.
RHEV for Servers Feature Comparison by Red Hat
May 25, 2012 - (Free Research) <p>This document details the features of Red Hat Enterprise Virtualization 3.0 in comparison with VMware vSphere 5 and Microsoft Hyper-V 2008 R2, and is designed to give you information about Red Hat Enterprise Virtualization (RHEV) and allow you to compare features and benefits across multiple virtualization platforms.</p>
Finding the right storage for server virtualization implementations by CommVault Systems, Inc.
May 22, 2012 - (Free Research) This E-Guide highlights some of the most important considerations for choosing the right storage infrastructure to compliment your virtual server environment. Learn why there are important factors specific to server virtualization - beyond security - that every hospital should consider.
Tape Drive Technology Comparison by Spectra Logic Corporation
April 26, 2012 - (Free Research) This white paper is your ticket to understanding the latest that tape technology has to offer. Read on to discover why tape is still plays a valuable role in today's data center.
Tape Drive Technology Comparison by Spectra Logic Corporation
March 31, 2012 - (Free Research) Check out this white paper for a breakdown of currently available tape technologies, and discover what upgrades tape has received in order to remain a valuable part of today's data center. Also included is a side-by-side comparison of several of today's tape solutions, and insight as to what challenges still exist regarding tape.
RHEV for Servers: Competitive Pricing whitepaper by Red Hat
May 25, 2012 - (Free Research) <p>This document compares the pricing of Red Hat Enterprise Virtualization (RHEV) with the pricing of VMware vSphere 5 for server virtualization. Inside, find detailed pricing comparisons for the use cases of 100 and 250 virtual servers.</p>
Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain
March 09, 2012 - (Free Research) This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it.
Archiving for Small To Medium Hospitals by Iron Mountain
March 08, 2012 - (Free Research) This resource explores a vendor neutral enterprise archive solution that addresses the size and scale of a small or medium hospital’s enterprise storage requirements.
How a Leading Cancer Hospital Cut Costs 40%, Improved User Experience by Red Hat and HP
March 29, 2012 - (Free Research) Access this resource to learn how one organization was able to cut costs and improve application stability by moving from proprietary hardware to a mainstream operating system such as Red Hat Enterprise Linux for running mission-critical applications.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Maria Parham Medical Center - Meeting The Challenges of Long-Term Storage by Iron Mountain
March 07, 2012 - (Free Research) This case study outlines the Maria Parham Medical Center's selection for its scalability, cost-efficiency and comprehensive management of all aspects of storage, maintenance and data restoration. They now have the peace of mind that all medical images in its PACS are safely archived and easily recoverable.
Managing Medical Image Data by Iron Mountain
March 07, 2012 - (Free Research) This case study demonstrates how Rockford Health was able to provide their care givers with ready access to patient data while safely archiving medical images and protecting them offsite in the event of a disaster.
RHEV for Desktops Feature Comparison by Red Hat
May 25, 2012 - (Free Research) <p>When choosing a desktop virtualization platform to manage your desktop infrastructure, your architecture and capabilities may be limited by the features offered by each product. This document details the features and benefits of Red Hat Enterprise Virtualization for Desktops 3.0 in comparison with current market competitors.</p>
VDI: A Mobile Migration by Dell and VMware
February 01, 2012 - (Free Research) This expert resource examines how the iPad sparked a virtual desktop revolution at Seattle Children’s Hospital. Discover how a virtual desktop infrastructure enabled the hospital to increase staff mobility, improve device agility and much more.
Adapt your contact center for increased customer satisfaction by inContact
January 20, 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
eGuide: Receiving money from the EHR Incentive Program by Iron Mountain
March 28, 2012 - (Free Research) This e-guide discusses two factors that can help hospitals reap the incentives laid out by meaningful use criteria, as well as the “must do” steps required for complying with the incentive program.
Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com
November 26, 2010 - (Free Research) If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008.
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