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Your search for keyword: Goals Customer Service White Paper returned 2606 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
(EZINE) VIEW ABSTRACT | GO TO

Faster, Higher, Stronger: In-Memory Computing Disruption and What SAP HANA Means for Your Organization by SAP America, Inc.
November 28, 2011 - (Free Research) Over the course of several months in 2011, IDC conducted a research study to identify the opportunities and challenges to adoption of a new technology that changes the way in which traditional business solutions are implemented and used. The results of the study are presented in this white paper.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reshaping IT for Unprecedented Productivity in a Consumer Driven Era by CA Technologies.
May 07, 2012 - (Free Research) <p>Success in the IT world requires the ability to exceed customer expectations on a regular basis, and, oftentimes, achieving this goal means enlisting the help of a modern service assurance strategy. Read this white paper to learn about the application capabilities a service assurance system should include and how you can implement one today.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Backup and Recovery of Large Scale Infrastructures by EMC Corporation
October 17, 2011 - (Free Research) Backup redesign is a must if customers are to reach their virtualization goals—without it, scaling the virtual server environment is nearly impossible. Read this comprehensive white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP Key Strategies for Successful Customer CMDB Implementations. by Hewlett-Packard Company
June 2008 - (Free Research) To meet the increasing pressures of high availability and performance requirements, many IT groups are adopting IT Service Management ITSM, and change and configuration management CCM strategies. This paper lays out successful approaches.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

5 Ways ERP Can Help You Implement Lean by Epicor Software Corporation
April 2007 - (Free Research) Improve productivity and customer service with a lean approach to manufacturing. Read this white paper to learn how ERP works with lean to identify value and non-value components with your SAP system to give you a competitive edge.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Office 365 SharePoint Online - Architectural Considerations by AvePoint, Inc.
October 2011 - (Free Research) Learn about the new services available for Office 365 and how you can incorporate them into your enterprise IT portfolio.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Delivering an Identity Service through Virtualization  by Radiant Logic, Inc.
April 2011 - (Free Research) Delivering smarter security and more customized services are at the top of any IT agenda. Both would be easier and cheaper to achieve with a common infrastructure, in what we call an identity and context service. In this paper, we’ll address how such a shared service can serve these two very different IT initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by CA Technologies.
September 2008 - (Free Research) This white paper helps in better understanding all the different cost factors and includes a simplified calculator that will help influencers and decision makers to better estimate the true TCO of a SaaS versus a traditional software deployment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualization: Consolidation to Cloud Foundation by Dell, Inc. and Intel
June 2010 - (Free Research) Read this white paper to learn how Dell ProConsult Services helped develop and implement a flexible, scalable, automated virtualized infrastructure for several companies, allowing them to take advantage of cloud computing and focus on their core business.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Dell Microsoft Windows Server 2008 Hyper-V Reference Architecture by Dell and Microsoft
December 2008 - (Free Research) This paper proposes several sample virtualization architectures based on Dell's server and storage products. Architectures are divided into three main categories: Small, Medium, and Large. These categories are based on the features and capacity of each product, as well as the complexity of the overall architecture.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Marketing - How to Create Value from Today's Digital Environment by OpenText
March 2012 - (Free Research) In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Predictive Maintenance for Manufacturing - How to improve productivity, minimize downtime and reduce costs by IBM
August 2011 - (Free Research) Avoiding unscheduled downtime and equipment failure while trying to maintain quality standards is paramount. Producing high-quality goods and optimizing resources is the ultimate goal of any manufacturing organization. Predictive maintenance, fueled by predictive analytics, helps minimize downtime and saves money. Read this paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Doing the Right Things: Using Goal Management to Drive Business Execution by SuccessFactors
April 2012 - (Free Research) <p>Businesses are finding that goal management can improve employee productivity levels by 25%, driving business execution significantly. This white paper explores what it means to be a goal driven organization and provides tips on how to implement this philosophy in your enterprise, including eight questions you must consider.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Goal Management Best Practices by SuccessFactors
April 2012 - (Free Research) Setting clear expectations of your company and how you plan to achieve them is vital to your overall success. Read this white paper to learn how to effectively implement a goal management system by taking advantage of the best practices and methodologies inside.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 DDoS Attacks: Top 10 Truths and Trends (Webinar) by Neustar®
April 2012 - (Free Research) The risk of a DDoS attack only continues to grow as organizations increasingly rely on the Internet. In this webcast, gain insight to the top 10 truths and trends of DDoS attacks and how to prepare for them. Explore how and why attacks are launched, how attackers are shifting tactics and more.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The top 10 secrets to using data mining to succeed at CRM Discover proven strategies and best practices by IBM
April 2012 - (Free Research) This paper offers insight into an option that capitalizes on predictive analytics, enabling your business to target, optimize and automate your customer-centric interactions. Read this now and learn from other successful companies 10 pivotal tips - including careful planning and setting goals - that will help you craft the perfect data mining plan.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.
June 2009 - (Free Research) There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel
February 2010 - (Free Research) Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
(EZINE) VIEW ABSTRACT | GO TO

2011 DDoS Attacks: Top 10 Trends & Truths by Neustar®
March 2012 - (Free Research) In this resource, explore the major DDoS trends that took place in 2011 and what to expect in 2012. View now to uncover 10 key trends that separate truth from industry myths to help you better prepare for what's to come.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Why HR Is Your Greatest Resource by Workday
March 2012 - (Free Research) If HR can achieve continuous real-time alignment of the workforce against strategic objectives, and incentivize managers to engage their employees without additional goal setting, HR can reduce business risk, improve results and create a more satisfied, high-performing organization. Read this paper to learn how to achieve this at your company.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Virtualized Enterprise Storage for Flexible, Scalable Private Clouds by Dell, Inc.
April 2012 - (Free Research) <p>Featuring a virtualized, enterprise storage architecture and tight integration with VMware software, the Dell Compellent Storage Center SAN helps boost IT agility by efficiently scaling to meet the needs of growing private cloud deployments. Read this white paper to learn more.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

PureSystems: What does it mean for IT software development? by IBM
April 2012 - (Free Research) <p>For any business to stay competitive, they must get their products and services quickly and in a cost-effective manner. Luckily, a new, integrated system is helping organizations accomplish this goal. Read this white paper to learn more about this advanced platform and the beneficial features it offers your IT software development team.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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