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Server Virtualization Basics Interactive Classroom by Dell and VMware
September 16, 2011 - (Free Research) This comprehensive interactive classroom explores what you need to know about server virtualization, and provides insights, analyses, and answers to FAQs.
Finding the right storage for server virtualization implementations by CommVault Systems, Inc.
May 22, 2012 - (Free Research) This E-Guide highlights some of the most important considerations for choosing the right storage infrastructure to compliment your virtual server environment. Learn why there are important factors specific to server virtualization - beyond security - that every hospital should consider.
E-Guide: 4 FAQs on Reusing Tape Answered by Iron Mountain
August 10, 2011 - (Free Research) Reusing tape in your enterprise can be an unclear task. When should a tape be retired from rotation? Is there a way to track backup tape passes? Read this SearchDataBackup.com E-Guide to find out the answer to these questions and more and discover how to get the most out of your tape technology by following these best practices for reusing tape.
How a Leading Cancer Hospital Cut Costs 40%, Improved User Experience by Red Hat and HP
March 29, 2012 - (Free Research) Access this resource to learn how one organization was able to cut costs and improve application stability by moving from proprietary hardware to a mainstream operating system such as Red Hat Enterprise Linux for running mission-critical applications.
Hartford Hospital - Reducing Costs While Enhancing Patient Care by Iron Mountain
March 09, 2012 - (Free Research) This case study examines how Hartford Hospital outsourced its medical records management without service interruption, ensuring the highest level of patient care while reducing costs. read on to find out how they did it.
Archiving for Small To Medium Hospitals by Iron Mountain
March 08, 2012 - (Free Research) This resource explores a vendor neutral enterprise archive solution that addresses the size and scale of a small or medium hospital’s enterprise storage requirements.
Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
FCR Done Right! by Enkata Technologies
April 26, 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Maria Parham Medical Center - Meeting The Challenges of Long-Term Storage by Iron Mountain
March 07, 2012 - (Free Research) This case study outlines the Maria Parham Medical Center's selection for its scalability, cost-efficiency and comprehensive management of all aspects of storage, maintenance and data restoration. They now have the peace of mind that all medical images in its PACS are safely archived and easily recoverable.
VDI: A Mobile Migration by Dell and VMware
February 01, 2012 - (Free Research) This expert resource examines how the iPad sparked a virtual desktop revolution at Seattle Children’s Hospital. Discover how a virtual desktop infrastructure enabled the hospital to increase staff mobility, improve device agility and much more.
Managing Medical Image Data by Iron Mountain
March 07, 2012 - (Free Research) This case study demonstrates how Rockford Health was able to provide their care givers with ready access to patient data while safely archiving medical images and protecting them offsite in the event of a disaster.
Adapt your contact center for increased customer satisfaction by inContact
January 20, 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
eGuide: Receiving money from the EHR Incentive Program by Iron Mountain
March 28, 2012 - (Free Research) This e-guide discusses two factors that can help hospitals reap the incentives laid out by meaningful use criteria, as well as the “must do” steps required for complying with the incentive program.
Healthcare sector to shed pounds with mobile health applications by ComputerWeekly.com
November 26, 2010 - (Free Research) If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008.
Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.
March 27, 2012 - (Free Research) Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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