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CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
Oracle Complex Event Processing Exalogic Performance Study by Oracle Corporation
May 21, 2012 - (Free Research) The benchmark study described in this whitepaper demonstrates Oracle Complex Event Processing's (CEP's) ability to provide both very high throughput and low latency on a single Exalogic compute node with a use case that is very typical of financial front office applications in capital markets.
Expanding Active Decision-Making: The Power of Integrating Business Rules and Events by Red Hat
April 19, 2012 - (Free Research) Business rules management systems (BRMSs) help organizations gain real-time insight into application performance and incorporate automation strategies into their processes. Read this white paper to learn more about the budget-friendly open source options when it comes to integrating business events with automated decision-making.
The Complete Guide to Log and Event Management by Novell, Inc.
May 11, 2011 - (Free Research) This white paper will provide you with the information you need to purchase an Event and Log Management soutions. This paper outlines both the upside and downside to using both these services sepearte and together.
The New User Interface of SIEM by Sensage, Inc.
February 17, 2012 - (Free Research) Today's organization are demanding more advanced SIEM solutions based on the number of users – and the variety of user types – who have to analyze, investigate and administer security events. In this short video, gain insight from the President and CEO of Sensage as he explores these requirements and the necessity for a new interface of SIEM.
Magic Quadrant for Security Information and Event Management by Q1 Labs
February 08, 2012 - (Free Research) In 2011, Q1 Labs continued its rapid growth and became more visible in competitive evaluations. The QRadar appliances can be deployed as all-in-one solutions for smaller environments, or can be horizontally scaled in larger environments using specialized event collection, processing and console appliances.
Information Security Magazine - March 2012 by SearchSecurity.com
March 01, 2012 - (Free Research) Access this issue now and examine how SIEM is leading the charge in building a coordinated view of security-related information and event integration (including integrating fraud detection data and network access control technologies to name a few) and uncover new strategies for developing an enhanced SIEM capability and more.
NetIQ Sentinel 7 Review - Real-time SEIM and Log Manangement for Today by NetIQ
March 13, 2012 - (Free Research) This paper offers a functional review of the latest NetIQ offering in security information and event management (SIEM) that effectively address log management issues. View now to explore how NetIQ performs in event correlation alerting, security intelligence and trend analysis and more.
Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
All SaaS Is Not Created Equal by Oracle Corporation
January 31, 2010 - (Free Research) Read this guide to learn five areas to consider when choosing a SaaS CRM solution.
Differentiate Your Company with Complete CRM by Oracle Corporation
February 02, 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
CRM Essentials Sales On Demand Video by SAP America, Inc.
April 23, 2012 - (Free Research) Hear from Brent Leary of CRM Essentials on his thoughts of SAP Sales OnDemand and its benefit to SAP current and prospective customers. Designed for the way you sell today, SAP Sales OnDemand gives you what's needed to work smarter, sell better, and win more.
Business Agility Insights Issue 1 by eBizQ
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April 16, 2012 - (Free Research) Read this expert ebizQ.com e-zine to learn how business process management (BPM), complex event processing (CEP), case management, and decision management systems can help you boost your operational efficiency and intelligence.
Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.
April 18, 2012 - (Free Research) This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.
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