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Salary Report: Trends in IT Compensation and Certifications by Global Knowledge Network, Inc.
May 2006 - (Free Research) Global Knowledge keeps up to date with trends in IT careers, certifications, and compensation. In this, our inaugural quarterly report, we offer a look at salaries for the top 25 IT jobs, organized by region. We also offer a look at the top certifications and in-depth analysis from our resident market research analyst.
Supercomputers: A Computer Weekly guide by ComputerWeekly.com
May 2012 - (Free Research) This special Computer Weekly report analyses the market for supercomputers, peripherals and applications, the supercomputer community, developments in technology, and offers a country by country comparison.
General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 2011 - (Free Research) In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
Measuring Employee Performance the Right Way by SuccessFactors
April 2012 - (Free Research) This white paper explores employee performance in today's organizations and examines how poor data analysis is contributing to percentage increases. Discover the right way to measure performance by ensuring data validity through key tactics and realize how accurate measurements can help drive business success.
Reducing Turnover and Managing Change by SuccessFactors
April 2012 - (Free Research) High turnovers and a changing marketplace are forcing companies in the retail sector to rethink the way they conduct their business. Many are turning to training and talent management as a means to drive organizational success. Read this white paper to learn more about this strategy and how it can benefit your business.
Key Considerations for Federal Workforce Planning - 2012 by SuccessFactors
April 2012 - (Free Research) With shrinking budgets and a number of employees set to retire, federal HR directors are having trouble with workforce planning. This white paper discusses how cloud-based workforce analytics and planning technologies can resolve these issues and help you regain control of workforce management.
Bersin Bulletin - Rethinking Recruiting: Modernizing the Way We Hire by SuccessFactors
March 2011 - (Free Research) While many are out of work and eager to find jobs, organizations are having trouble finding the right candidates for the jobs they're hiring for. This white paper discusses how leveraging social networking technologies can improve the recruitment process and ensure the right applicants are sought out and hired.
Presentation Transcript: Exchange 2010 Roadmap Series - Performance and Sizing by Dell, Inc. and Intel
December 2009 - (Free Research) In this presentation transcript, featuring Exchange expert Lee Benjamin, learn how to use a storage calculator for optimal performance of your Exchange environment. Discover the new storage features of Exchange 2010 and how to utilize them for increased flexibility and reduced costs.
Debunking Security Concerns with Hosted Call Centers by inContact
September 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
Cloud Computing for the Call Center: The Next Revolution by inContact
May 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
Call Recording with BlackBerry Smartphones by BlackBerry
May 2012 - (Free Research) <p>Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise. </p>
Successful Projects Start with High Quality Requirements by Micro Focus
May 2012 - (Free Research) <p>Read this white paper to learn why you should always have an effective requirements definition before you begin any kind of software development. Use this paper as a guideline to learning how to create an effective outline of expectations, how to put them into action, and the benefits you’ll reap at the end of the process.</p>
FCR Done Right! by Enkata Technologies
April 2012 - (Free Research) Access this white paper to learn how to build an operational FCR program without sacrificing your budget.
Survive and Thrive by Managing Information as a Strategic Asset by SAP America, Inc.
September 2011 - (Free Research) In this Webcast, learn how to eliminate the organizational paralysis caused by information overload. Gain insight into best practices and effective governance guidelines to enable strategic information management.
Dell SQL Server Performance by Dell, Inc. and Intel
February 2012 - (Free Research) SQL Server database administrators (DBAs) are often asked to fix performance problems without being given sufficient training, time or budget. Read this paper to discover three straightforward workaround strategies to use as well as guidelines for fine-tuning your application efficiency that will improve your SQL Server performance.
Preparing an RFI for Virtualization and the PCI Data Security Standard by HyTrust
March 2011 - (Free Research) This paper discusses how protecting cardholder data is a critical and mandatory requirement for all organizations that process, store or transmit information on credit or debit cards and the requirements and guidelines for securing cardholder data are specified in the Payment Card Industry (PCI) Data Security Standard (DSS).
Continuous Monitoring: Responding to New Threats in More Complex IT Environments by Tripwire, Inc.
February 2012 - (Free Research) Governments today are focusing on the practice of continuous monitoring as a means to providing the much needed balance between data access and protection. In this paper, learn more about continuous monitoring, including what is it and why it’s needed, guidelines for implementing it, key capabilities of an effective solution, and more.
Enterprise VoIP Security: Potential Threats and Best Practices by Global Knowledge Network, Inc.
March 2006 - (Free Research) As VoIP usage becomes widespread, enterprise users will become subject to many of the same security risks that have affected data networks. This report highlights some of the potential security problems associated with VoIP and address what measures can be taken to secure enterprise VoIP deployments.
The Desktop Admin's Guide to BYOD: Pros and Cons of BYOD by Aerohive Networks
May 2012 - (Free Research) Despite the fact that BYOD and BYOPC can reduce costs, add IT flexibility, and keep employees happy, they are not without issues. Check out this E-Book from SearchConsumerization.com to learn the promises and pitfalls of BYOD and BYOPC and discover how to successfully embrace them in your organization.
Records Management: The Keys to Success
by Iron Mountain
April 2012 - (Free Research) <p>With the heightened compliance regulations, your records management has never been more important. Read this e-book to discover: the importance of physical and digital records convergence, why data retention is a cross-departmental concern, new apps designed specifically for e-discovery, and the compliance risks associated with social media.</p>
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