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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
IDC MarketScape: Worldwide Desktop Virtualization 2011 Vendor Analysis by Citrix
November 01, 2011 - (Free Research) Although leveraging virtualization to support desktop workloads can improve IT management efficiency, costs, and capabilities, choosing the vendor that best fits your needs can be overwhelming.This white paper offers a detailed vendor analysis that offers a way to determine which desktop virtualization solutions most benefit your business.
MWD Advisors, BPM Vendor Capability Comparison by Oracle Corporation
April 14, 2010 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organization's BPM needs. Read this now and learn the power of developing rule sets directly within the suite for ease of management, the breakdown of each product in the suite and the capabilities they bring and more.
Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.
April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.
IDC MarketScape: Worldwide Data Center Infrastructure Management DCIM 2011 Vendor Analysis by CA Technologies.
January 2011 - (Free Research) Data center infrastructure management (DCIM) offers data center managers countless benefits as it brings facilities and IT together to achieve increased availability, efficiency, and cost savings. Access this white paper to discover what components make up an enterprise-grade DCIM strategy and what to look for in a DCIM vendor.
10 Questions HR & Payroll Vendors May Not Want You to Ask by Ultimate Software
February 2011 - (Free Research) Organizations that want to enter the market for a new human capital management (HCM) solution are faced with the challenge of making an informed decision about new vendors. This white paper provides advice on how to uncover an efficient, cost-effective HCM solutionswith the top 10 questions organizations should be asking.
Ovum Report - Decision Matrix: Selecting an Application Lifecycle Management Vendor by IBM
March 2011 - (Free Research) <p>Application lifecycle management (ALM) tools are essential for managing development environments and distributed teams, and ensuring timely, resource-efficient software delivery. But choosing the right ALM tools can be challenging. Read this ALM Decision Matrix to get advice on which ALM vendors to shortlist, consider, and explore.</p>
CIO Quickpulse: Drivers for Enterprise Virtualization Diversification by Red Hat
May 2012 - (Free Research) <p>Open source is a key driving force as organizations consider second-vendor virtualization adoption to attain more diversity, data center power and agility. Discover how businesses gain advantages with open source solutions over proprietary vendor solutions.</p>
SUMMARY RESULTS FROM THE BI SURVEY 10 by MicroStrategy Incorporated
May 2012 - (Free Research) Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects such of their BI tools, such as response time, performance, business benefits and more.
5 Conditions for choosing the right converged infrastructure vendor by HP & Intel
December 2011 - (Free Research) Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper.
Get a Robust, Flexible Foundation for Enterprise Cloud Deployments by Oracle Corporation
June 2011 - (Free Research) This paper provides recommendations and best practices for optimizing virtualization infrastructures when deploying the Oracle Optimized Solution for Enterprise Cloud Infrastructure. It covers deployment of software, hardware, storage, and network components.
Top 10 Virtualization Tools by Dell, Inc. and Intel
March 2012 - (Free Research) This article covers the top 10 tools available to help make virtualization management easier.
Vendor Landscape: Agile ALM (ALMs for the poor, and for the rich) by CollabNet
April 2012 - (Free Research) Read this white paper to learn who the vendor leaders in the small to mid-sized business (SMB) Agile application lifecycle management (ALM) space are and what each of them specializes in. Depending on what your business needs are, select the one that best fits with your ALM project goals.
MWD Advisors, BPM Vendor Capability Assessment by Oracle Corporation
November 2011 - (Free Research) Download this white paper for deep insight into the release of Oracle BPM Suite 11gR1 and the capabilities it has to improve your organizations business process management (BPM) needs. Read this now and discover the power of developing rule sets directly within the suite, the breakdown of each product and its capabilities and more.
5 Reasons CIOs Are Choosing a Single-Vendor Virtualization Approach by Oracle Corporation UK Ltd
November 2011 - (Free Research) This white paper explores a single-vendor solution that addresses the entire hardware and software stack, allowing organizations to successfully manage their virtualized environment and improve business agility.
Working With Open Source Companies by FuseSource
November 2007 - (Free Research) This paper discusses several key differences between closed and open source software vendor management, providing advice for managing your deployments and investments in open source technologies.
Optimizing Multivendor Hypervisor Virtual Environments by Dell, Inc. and Microsoft
June 2011 - (Free Research) This exclusive resource discusses an open approach that offers unified and consolidated management capabilities for virtualized platforms deploying hypervisors from multiple vendors. Read on to learn more about this unique, multivendor approach and how it can benefit your organization.
Red Hat Enterprise Virtualization for Servers: VMware Migration by Red Hat
May 2012 - (Free Research) Implementing more than one virtualization platform can be a smart move for organizations seeking to maximize virtualization returns and lower TCO. This essential resource reveals the top reasons why businesses should consider migrating from VMware to an open source virtualization platform, and offers tips for how to accomplish the V2V migration.
IT Decision Center on Business Collaboration Solutions - Q2: App Integration by SearchUnifiedCommunications.com
May 2012 - (Free Research) Question two featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: How does your solution integrate into my organization’s existing applications? Find out what this vendor has to say by accessing their answer to this question now.
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