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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
SUMMARY RESULTS FROM THE BI SURVEY 10 by MicroStrategy Incorporated
May 24, 2012 - (Free Research) Following nine other surveys, the BI Survey 10 analyzed the platforms of six of the largest BI vendors and asked 2,961 organizations across 80 countries many of the same questions as previous years. Read this now and learn how organizations view certain aspects such of their BI tools, such as response time, performance, business benefits and more.
BMC Mainframe Survey 2011 by ComputerWeekly.com
September 05, 2011 - (Free Research) Big businesses are planning to grow their mainframe computer capacity despite the downturn this survey of 1,347 large mainframe users worldwide by BMC Software reveals.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Airline IT Trends Survey by ComputerWeekly.com
June 24, 2010 - (Free Research) For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead.
Information security breaches survey 2012 by ComputerWeekly.com
April 24, 2012 - (Free Research) Rising security breaches cost UK billions over the last 12 months as cyber attacks reached record levels, according to the 2012 Information Security Breaches survey.
Survey: Server Virtualization for SMB Survey by Dell and Microsoft
April 29, 2010 - (Free Research) In 2010, what are your plans for server virtualization? What key feature is most important to you when evaluating virtualization technologies for your organization? Take this survey to contribute your thoughts on server virtualization for SMBs!
Access Control Excellence (ACE) Survey by FoxT
June 13, 2011 - (Free Research) Take this survey and find out how well your current access control solution is working, and learn where you can find a more effective one.
2012 Information Governance Survey Results from SearchCompliance.com by Iron Mountain
April 01, 2012 - (Free Research) <p>Download the results of our 2012 survey on the state of information governance. Find out how decision-makers from IT to records management and compliance rate the value of information governance, the business drivers behind such programs, planned areas of spending and much more.</p>
Virtual Integrated Solutions Survey by Dell, Inc. and Intel
April 26, 2011 - (Free Research) Take the "Virtual Integrated Solutions Survey" and share your input on converged infrastructures, unified fabric & preferred vendors.
Password Management Survey by LEGACY - DO NOT USE - Siber Systems
September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.
Server Virtualization for Small to Mid-sized Business Survey by Dell and VMware
April 2010 - (Free Research) What brand of servers do you currently have in place? What kind of virtualization software do you currently have installed in production? Take the "Server Virtualization for Small to Mid-sized Business Survey" to provide your input on virtualization for SMBs and learn about virtualization solutions from Dell and VMware.
Dispelling the Vapor Around Cloud Computing by IBM
January 2010 - (Free Research) IBM conducted a survey in June and July of 2009 of 1,090 IT and line-of-business decision makers around the world. This white paper shares the survey findings, and provides the IBM point of view.
Improving Sales Effectiveness In a Buyer's Market by SAP America, Inc.
April 2012 - (Free Research) This paper seeks to get to the bottom of gaps in CRM initiatives, identifying specific changes that have occurred in the process, areas where it is falling short and other tidbits to consider as your strategies move forward. Read this and gain insight into the results of a survey conducted amongst 160 firms with annual revenues of $250 million.
Managing Social Content to Maximize Value and Minimize Risk by IBM
August 2011 - (Free Research) Social content is now as much a part of businesses today as their employees. Managing it is essential to your success. How organizations go about this varies. This paper offers a clearer understanding of the benefits of social business systems. Discover how best to govern your social content to exploit it for the maximum long-term benefit.
Keep Your Customer Retention High with Transaction Integrity
by Iron Mountain
March 2012 - (Free Research) Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more.
Business leaders agenda 2012 by ComputerWeekly.com
March 2012 - (Free Research) This report from KPMG identifies business priorities across a wide range of geographies and industries, and assesses the economic outlook.
The global state of the project management office by ComputerWeekly.com
May 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future.
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