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Your search for keyword: Download Web On-Line returned 1231 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
(EGUIDE) VIEW ABSTRACT | GO TO

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.
October 17, 2011 - (Free Research) Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice.
(EBOOK) VIEW ABSTRACT | GO TO

Accela Video Whitepaper: Differentiate Your Company with Complete CRM by Oracle Corporation
April 05, 2010 - (Free Research) Interactions between partners, customers, and employees are much faster-paced in our highly-networked world. It is important that CRM solutions understand these relationships. Watch this video to learn strategies for CRM evolution.
(VIDEO) VIEW ABSTRACT | GO TO

The Top 10 Technical Considerations for Evaluating E-Commerce Platforms by Art Technology Group (ATG)
July 23, 2010 - (Free Research) This paper offers ten considerations to help guide the selection criteria for your next e-commerce platform - which should ideally be the last e-commerce platform you would ever need to buy. Continue reading to learn these two technical considerations for evaluating e-commerce platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SecurStor 2500 RAID by Excel Meridian Data, Inc.
SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Ensure High Availability with Proactive Support Services by Hewlett-Packard Company
May 11, 2012 - (Free Research) <p>Access this white paper to discover how your organisation can reduce downtime with the use of proactive support services. Ideal for virtualised and converged infrastructures, these services can ensure high availability with the use of proactive scans and platform revision management.  </p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Better Option for Hardware and Software Support by Hewlett-Packard Company
May 11, 2012 - (Free Research) Access this white paper to learn how your organization can reduce downtime with effective support services. Discover a system that provides hardware and software support and remote monitoring to diagnose and solve problems more quickly.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge
November 05, 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mobile phone app opportunities for business by ComputerWeekly.com
December 01, 2010 - (Free Research) Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The next wave of digitisation: setting your direction, building your capabilities by ComputerWeekly.com
September 05, 2011 - (Free Research) Companies need to make significant investments in digital skills and technologies if they are to meet the needs of their customers, Booz&Co argues in this report.
(IT BRIEFING) VIEW ABSTRACT | GO TO

The Cloud: Time for Delivery by ComputerWeekly.com
February 28, 2012 - (Free Research) This report from Capgemini, shows how organisations can navigate around ‘cloud confusion’  from suppliers pushing products rather than business solutions.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Accenture Technology Vision 2012 by ComputerWeekly.com
January 23, 2012 - (Free Research) Download this report from Accenture to discover the 6 IT technology trends that will impact CIOs in 2012.
(IT BRIEFING) VIEW ABSTRACT | GO TO

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
(HARDWARE PRODUCT)GO TO DETAILED REPORT

Perceptions of business technology in the 21st century by ComputerWeekly.com
February 09, 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

NEW Diskeeper 2011 Server  edition data performance software  FREE 30-day trialware by Diskeeper Corporation
May 03, 2011 - (Free Research) Diskeeper 2011 Server edition provides essential performance and efficiency increases for the most powerful systems in a network – the servers. This edition is streamlined from the ground up to focus on fast and efficient performance management of Windows® server operating systems, regardless of the amount of traffic or the time of day. Learn more.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

V-locity 2 by Diskeeper Corporation
November 15, 2010 - (Free Research) Fragmentation doubles on virtual platforms but defragmentation is all but impossible without draining system resources while doing it. V-locity cures and prevents fragmentation with zero resource conflicts.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

Interactive Threat Analysis: Deeper Network Visibility for Better Protection

 by RSA, The Security Division of EMC
March 29, 2012 - (Free Research) NetWitness Investigator is an interactive threat analysis application that enables a deeper level of visibility with full packet capture and session analysis. Download this freeware version now to begin analyzing your network traffic and mitigating risks today.
(DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Mobile Apps Stores by ComputerWeekly.com
March 09, 2012 - (Free Research) Juniper Research analyses the growing market for mobile apps in this report extract.
(ANALYST BRIEF) VIEW ABSTRACT | GO TO

IT Must Innovate to Meet Rising Business Expectations by Centennial-Software
July 2008 - (Free Research) Meeting business expectations can be tough, especially when trying to keep up with the dynamics of the IT industry. This white paper outlines today's top five ways to jumpstart your unified infrastructure management approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Deduplication FAQ Podcast by Quantum Corporation
May 2008 - (Free Research) This expert Podcast, featuring Jerome Wendt, President and Lead Analyst of DCIG, Inc. puts an end to the confusion by offering insights to the most commonly asked questions he hears in the field today.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

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