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Your search for keyword: Customer Service Globalization Patent returned 1944 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis
December 14, 2011 - (Free Research) Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.
(TRIAL SOFTWARE) VIEW ABSTRACT | GO TO

The Right Foundation for Growing Global by SAP America, Inc.
July 19, 2011 - (Free Research) This paper delves into the trend of aquiring and integrating a human capital management (HCM) application in order to aid in global growth. Continue reading to discover the advantages application integration can provide growing companies, as well as impressive cost-cutting results of HCM.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Smarter Supply Chain of the Future - Chief Supply Chain Officer Study by IBM
April 15, 2011 - (Free Research) Read this study and see how analytics can help your organization address challenges such as risk, visibility, globalization and cost containment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protect Your Vital Records: Uncover the 5 percent You Can't Afford to Ignore

 by Iron Mountain
March 14, 2012 - (Free Research) This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Special Report on IBM

 by ComputerWeekly.com
April 10, 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>
(IT BRIEFING) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

World Kitchen Video - World Kitchen Serves Up ECM Globally by SAP America, Inc.
May 25, 2012 - (Free Research) Access this video to discover how you too can achieve fast and efficient data management and streamlined business processes with SAP and OpenText.
(VIDEO) VIEW ABSTRACT | GO TO

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM
May 16, 2012 - (Free Research) This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments.
(EZINE) VIEW ABSTRACT | GO TO

A Modern Approach to Infrastructure Automation

 by HP
October 10, 2011 - (Free Research) This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Protect Patents with Fixed Asset Monitoring

 by Sage Software
March 09, 2012 - (Free Research) Read this case study to learn how a research and development company used Sage Fixed Assets to manage their inventory and to: increase productivity with faster access to data; maximize depreciation and tax savings; and gain flexible features that ensure accuracy and timely reports.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

General Guidelines for Building Effective Service Catalogs by Global Knowledge
December 06, 2011 - (Free Research) In this white paper, find out how to realize the benefits of service catalogs by following ITIL guidelines and tips from organizations that have successfully implemented service catalogs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Redefining Software Development in Healthcare Information Technology: The Role of Agile ALM, Cloud and Open Source by CollabNet
April 08, 2011 - (Free Research) The globalization of all industries, the need to decrease application lifecycles and the adoption of agile tools and methods are building momentum and taking on a life of their own. Enterprises of all kinds are realizing that their traditional software development tools and approaches can no longer deliver end-to-end ALM for business agility.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Global Business: Choosing the Right ERP Strategy

 by Epicor Software Corporation
April 29, 2011 - (Free Research) Although enterprise resource planning (ERP) is an important tool for boosting operational efficiency and cost savings, it also offers manufacturers a leg-up in their globalization efforts. Read this white paper to see how critical ERP can be to global business, and how to choose the best solution to support this imperative.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server Insider E-Zine - Volume 1: Is Self-service BI the Answer? by Dell, Inc. and Intel
February 16, 2010 - (Free Research) Business intelligence is a hot topic in 2010, especially with the upcoming release of Microsoft's SQL Server 2008 R2 being dubbed as the "BI release." In this e-zine, one SQL Server expert breaks down exactly what goes into self-service BI, where it works and where it falls short.
(EZINE) VIEW ABSTRACT | GO TO

Why Deliver Extraordinary Customer Service? by Oracle Corporation
March 21, 2011 - (Free Research) Organizations need to differentiate themselves by providing personalized and rewarding service that leverages the unique value of all customer touch points. If done well, a company can transform customer service into a competitive advantage, and use it to turn a buyer into a customer for life.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SearchCRM.com E-Guide: Real-world mobile CRM case studies by SAP America, Inc.
May 10, 2012 - (Free Research) This expert e-guide looks at two real world case studies of how businesses used mobile technology to improve CRM.
(EGUIDE) VIEW ABSTRACT | GO TO

Defining the 21st Century salesperson by SAP America, Inc.
May 15, 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SilkPerformer ensures USA Technologies services meet demand spikes, satisfying customers and end-users by Micro Focus
May 17, 2012 - (Free Research) USA Technologies sought a solution that offered better QA and testing to meet the expanding demand of transactions at its 48,000 point-of-sale, cashless micro-transaction machines. This paper outlines the solution it chose and how it offers an automated software load and elevated performance testing. Read this to learn more about its benefits.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Top 5 Ways to Make IVR Work For You and Your Customers by inContact
January 18, 2012 - (Free Research) This white paper describes five tips and challenges for using Interactive Voice Response (IVR) systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Debunking Security Concerns with Hosted Call Centers by inContact
September 16, 2011 - (Free Research) This comprehensive white paper explores the call center landscape, details the benefits of hosted call centers along with the risks involved in cloud-based services.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud Computing for the Call Center: The Next Revolution by inContact
May 04, 2010 - (Free Research) The right cloud computing solution makes it possible for call centers to eliminate barriers created by obsolete premise-based solutions, achieve customer service excellence and continue business success. Find out how inContact is helping hundreds of call centers greatly reduce costs while simultaneously increasing customer satisfaction levels.
(EBOOK) VIEW ABSTRACT | GO TO

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