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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 04, 2012 - (Free Research) This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
The Forrester Wave: IT Consolidation Consultancies by HP & Intel
March 18, 2011 - (Free Research) This summary of findings from Forrester Research will help shed light on how to evaluate, select and work with technology consultants on IT consolidation projects in order to pick just the right consulting resource for your particular application and challenge.
The Network Evolution University: Next Generation Networks by SearchNetworking.com
November 09, 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.
A clearer horizon. Do CIOs have more clarity about cloud computing? by ComputerWeekly.com
December 01, 2011 - (Free Research) This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
4G mobile phone (LTE) revenue opportunities for business by ComputerWeekly.com
November 25, 2010 - (Free Research) This Whitepaper is based on Juniper Research’s November 2010 report entitled: “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”.
How to embed innovation in the corporate culture by ComputerWeekly.com
November 16, 2011 - (Free Research) This paper from Kurt Salmon identifies the common inhibitors to innovation and how to overcome them, and sets out some important principles that can help organizations establish innovation more firmly within their normal operations.
Walk Before You Run: Incorporating Social Channels Into Your CRM Strategy by SugarCRM Inc.
November 08, 2010 - (Free Research) Social channels are here to stay and should be part of your customer engagement strategy, as you will be required to integrate these new channels sooner, rather than later. This paper will help you build the best road map to customer success, integrating both old and new channels into your customer experience strategy.
Top considerations for implementing SaaS ERP by Plex Systems
April 09, 2012 - (Free Research) Read this expert e-guide to find best practices for integrating cloud-based customer relationship management (CRM) applications with on-premise ERP systems.
How Integrating E-Commerce with ERP Increases Revenue by Exact Software
March 20, 2012 - (Free Research) This case study provides insight into a business products company that needed to find a way to integrate their e-commerce strategy with their existing enterprise resource planning (ERP) system. Learn how they were able to seamlessly manage their order statuses, histories, customer items, and more alongside their ERP software.
The capability approach to enterprise architecture by ComputerWeekly.com
January 13, 2012 - (Free Research) A capability-led approach to enterprise architecture provides the rigour and structure that will allow companies to ‘do EA properly’ and deliver real business value, this paper argues.
Retailers' Response to the Global Economy Downturn - Enabling Immersive Shopping Experiences by Oracle Corporation
March 09, 2009 - (Free Research) This white paper will explore the global retail industry's movement towards the attainment of total immersive shopping experience (ISE) abilities, and discuss how integrated customer relationship management (CRM) software suites will represent the key technological enabler to achieve this fundamental strategic business objective.
Implementing Cisco's Web 2.0 Collaboration Technologies by Global Knowledge
May 26, 2009 - (Free Research) As technology evolves, there is a never-ending question to designers and implementers: "What is coming next?" The answer is "Collaboration." The move to collaboration is strengthened by the actions of Cisco and Microsoft, as they have each unveiled several collaborative technologies and the means to integrate them utilizing Web 2.0 programming.
Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
Amplify Customer Understanding with ERP Solutions by Advent Global Solutions Inc.
March 2012 - (Free Research) Read this white paper to explore 5 key strategies to enhance customer satisfaction and discover how to leverage enterprise resource planning (ERP) technology to meet this objective.
Data Virtualization Goes Mainstream by Denodo Technologies
April 2012 - (Free Research) This paper discusses how to overcome key data integration challenges with more agility than traditional technologies for structured, unstructured, Web, cloud and big data sources.
Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
CW+: Special Report on Oracle by ComputerWeekly.com
December 2010 - (Free Research) This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.
Differentiate Your Company with Complete CRM by Oracle Corporation
February 2009 - (Free Research) This white paper will expand on what Oracle defines as Complete CRM – how businesses can better engage customers and users, manage customer transactions, and analyze results to adapt and take advantage of changing business and economic circumstances to realize greater value from CRM.
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