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Your search for keyword: Creation Contact Management Patent returned 3706 results.
 
ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.

The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research) This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 14, 2011 - (Free Research) Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.
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Optimize Supplier Data for Better Procurement Decisions by SAP America, Inc.

May 25, 2012 - (Free Research) This video discusses how you can avoid the pitfalls of poor information management and optimize supplier data for improved procurement, visibility, compliance and accuracy.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.

November 08, 2010 - (Free Research) Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

How to Protect Patents with Fixed Asset Monitoring

by Sage Software

March 09, 2012 - (Free Research) Read this case study to learn how a research and development company used Sage Fixed Assets to manage their inventory and to: increase productivity with faster access to data; maximize depreciation and tax savings; and gain flexible features that ensure accuracy and timely reports.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Modern Approach to Infrastructure Automation

by HP

October 10, 2011 - (Free Research) This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.
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Webcast: Improving Contact Data Quality by Experian QAS

May 01, 2012 - (Free Research) In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Auto-Snapshot Manager/ VMware® Edition: Automated, Integrated, And Scalable Protection Of Virtual Machines by Dell | EqualLogic

November 2008 - (Free Research) Auto-Snapshot Manager/VMware Edition (ASM/VE) is a unique and innovative data protection feature of the Dell EqualLogic™ PS Series iSCSI SAN that enables fast online backups and quick restores of VMware virtual machines and VMFS file systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing the Data Agenda: Roles and Responsibilities for Middle Managers by DataFlux Corporation

August 2011 - (Free Research) This white paper identifies best practices for middle managers to ensure the creation, preservation and dissemination of high quality data.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Building the Contact Center of the Future by inContact

May 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protect Your Vital Records: Uncover the 5 percent You Can't Afford to Ignore

by Iron Mountain

March 2012 - (Free Research) This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Adapt your contact center for increased customer satisfaction by inContact

January 2012 - (Free Research) This video explains how you can combine interactive voice response (IVR) and ACD systems into one that tracks calls, call waits and offers "self-service" options for callers with a long wait. Watch this now to see a detailed overview of this all-in-one system that will save your organization money.
(VIDEO) VIEW ABSTRACT | GO TO

Maximize data quality for improved data management: IT software download by Melissa Data Corp

February 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
(DEMO) VIEW ABSTRACT | GO TO DEMO

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies

April 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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