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Your search for keyword: Contact Medical returned 108 results.
 
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Mercury Medical - Finds an easy way to generate reporting information across its five distinct divisions by IBM
April 16, 2012 - (Free Research) This brief paper outlines how Mercury Medical vaulted into the 21st century through implementing IBM Cognos Express for midmarket companies, resulting in a boatload of benefits, including cost and time savings. Read this now to gain more insight into why Mercury sought this solution and learn how you can achieve similar results.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Managing Medical Image Data by Iron Mountain
March 07, 2012 - (Free Research) This case study demonstrates how Rockford Health was able to provide their care givers with ready access to patient data while safely archiving medical images and protecting them offsite in the event of a disaster.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Strategies for Data and Medical Image Archiving E-Book by SearchHealthIT.com
March 02, 2012 - (Free Research) This E-Book offers expert advice on creating an on-site medical image archive as well as using a cloud storage provider for medical images. Additionally, explore 2 case studies regarding compliant storing and archiving of medical data.
(EBOOK) VIEW ABSTRACT | GO TO

Clinical Archiving Made Simple - Compliance, Protection, And Unified Availability That Scales by Dell, Inc.
May 11, 2011 - (Free Research) Medical imaging is achieving phenomenal growth. This advance in patient care comes at a cost - a data explosion and resulting silos of clinical information that threaten to overwhelm your data center. With the Unified Clinical Archive, you can store, access, and share medical files from all your medical imaging applications.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

6 Ways to Justify Prices and Rein in Costs with Enterprise Software by Epicor Software Corporation
May 10, 2012 - (Free Research) <p>Read this white paper to learn how medical manufacturers are using enterprise resource planning (ERP) software to reduce the costs of their operations as well as justify current prices to insurers based on success rates and patient value.</p>
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact
August 08, 2011 - (Free Research) This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact
September 15, 2011 - (Free Research) If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maria Parham Medical Center - Meeting The Challenges of Long-Term Storage by Iron Mountain
March 07, 2012 - (Free Research) This case study outlines the Maria Parham Medical Center's selection for its scalability, cost-efficiency and comprehensive management of all aspects of storage, maintenance and data restoration. They now have the peace of mind that all medical images in its PACS are safely archived and easily recoverable.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Healthcare Data's Perfect Storm by Hitachi Data Systems
February 14, 2012 - (Free Research) This resource examines why healthcare organizations are drowning in the data they are creating and why they need even more data to weather this storm.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Benefits of Cloud-Based Communications

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Best Practices for Transforming to a Multi-Channel Contact Center by inContact
January 18, 2012 - (Free Research) Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses using predictive analytics to improve customer satisfaction.
(EBOOK) VIEW ABSTRACT | GO TO

Webcast: Improving Contact Data Quality by Experian QAS
May 01, 2012 - (Free Research) In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Rebroadcast IBM Watson and Medical Records Text Analytics by IBM
March 16, 2012 - (Free Research) No, IBM is not going on the game show circuit, but IBM will make Watson’s full human language understanding deep question and answer system (DeepQA) available to healthcare in the near future for many use cases benefiting providers and payers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Cloud-Based Communications: Are They Right For Your Organization?

 by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Building the Contact Center of the Future by inContact
May 15, 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Securing Medical Devices by McAfee, Inc.
May 25, 2012 - (Free Research) This white paper highlights a centralized, efficient and effective risk mitigation solution for the health care industry. Within, discover how to implement the necessary controls to significantly reduce the potential compromise of sensitive patient information.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Maximize data quality for improved data management: IT software download by Melissa Data Corp
February 24, 2012 - (Free Research) Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.
(DEMO) VIEW ABSTRACT | GO TO DEMO

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies
February 01, 2011 - (Free Research) This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

STOP LOOKING! THE FCR SILVER BULLET IS ALREADY HERE by Enkata Technologies
April 26, 2012 - (Free Research) This paper discusses first contact resolution and the offerings for measuring success with FCR.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Case Study: Regional Medical Center finds HIPAA-compliant storage by Iron Mountain
February 22, 2012 - (Free Research) In this case study, discover how one health care provider employed a pay-as-you-go, cloud-based storage model to help them save hundreds of thousands of dollars on their long-term archiving and disaster recovery requirements.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM
March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.
(EZINE) VIEW ABSTRACT | GO TO

Wyckoff Heights Medical Center - Scanning and Imaging Improve Patient Care by Iron Mountain
March 09, 2012 - (Free Research) This case study explores how one health care facility was able to streamline its patient records management with Iron Mountain. Additionally, they were able to reduce costs while improving patient care with timely access to patient data.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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