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Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

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Does tiered pricing require more visibility into mobile data usage? by Mu Dynamics

April 20, 2011 - (Free Research) This e-guide discusses the top factors driving the trend for tiered pricing. Uncover what key carriers are considering for the future and what it means for end users.

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Accelerating Revenue through Carrier Ethernet Service Differentiation by InfoVista Corporation

March 23, 2011 - (Free Research) Communication Service Providers (CSPs) face significant challenges compared to their traditional business models built upon selling voice and data services over dedicated-circuit networks.

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Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research) In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs.

(WHITE PAPER)

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Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 2012 - (Free Research) Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.

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Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 2012 - (Free Research) This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.

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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research) This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

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IT Decision Center on Business Collaboration Solutions - Q2: App Integration by SearchUnifiedCommunications.com

May 2012 - (Free Research) Question two featured in SearchUnifiedCommunications.com’s IT Decision Center on Business Collaboration asks top vendors in the space: How does your solution integrate into my organization’s existing applications? Find out what this vendor has to say by accessing their answer to this question now.

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Mobile Unified Communications & Collaboration (UCC) by BlackBerry

May 2012 - (Free Research) Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.

(WHITE PAPER)

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Try Office 365 for free for 30 days by Microsoft

December 2011 - (Free Research) Receive a 30 day no-risk trial of Office 365, a suite of Internet-based services devised to help meet your needs for robust security, 24/7 reliability, and user productivity.

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Ovum: Business tips for using SMS and web chat by ComputerWeekly.com

February 2011 - (Free Research) Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.

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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research) This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years.

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BlackBerry NFC Security Overview by BlackBerry

January 2012 - (Free Research) Tune into this webcast to learn about the Near Field Communication (NFC) capabilities of BlackBerry smartphones – giving them the ability to share and exchange info simply by tapping the devices together.

(WEBCAST)

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Call Recording with BlackBerry Smartphones by BlackBerry

May 2012 - (Free Research) Many organizations use call recording for regulatory compliance and risk management, but the workplace is growing more mobile by the minute. How can you extend this to mobile devices? Learn the importance of call recording for mobile communications and how to achieve this in your enterprise.

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Exempla Healthcare - Healthcare Systems Lowers Costs, Improves Patient Care by Iron Mountain

March 2012 - (Free Research) This case study examines how Exempla Healthcare transformed its records management to a smooth process ensuring higher quality care at a lower cost, facilitating their transition to EHR.

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E-Guide: How to Approach VDI as an SMB by Dell and VMware

March 2012 - (Free Research) This expert e-guide explains which issues you should keep in mind when implementing a virtual desktop infrastructure. Find out how VDI can simplify desktop management and deliver anywhere, anytime access to desktops, and gain access to insider's tips from a virtual desktop architect for making your VDI deployment a success.

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The Network Evolution University: Next Generation Networks by SearchNetworking.com

November 2011 - (Free Research) In order to combat the ever-evolving challenges of today’s networks, it’s time to head back to school in our exclusive Network Evolution University – Featuring three distinct classes and nine progressive learning lessons that explore all there is to know about next generation networks and how to overcome the challenges they present.

(VIRTUAL SEMINAR)

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How Service Providers Can Offer Premium Services and Increase Revenue by Effectively Managing VPNs by Hewlett-Packard Company

December 2007 - (Free Research) Read this white paper to learn how to effectively manage these large scale networks to ensure that customers are receiving the level of service for which they have contracted.

(WHITE PAPER)

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Smartphone market set to expand as vendors vie for position by ComputerWeekly.com

November 2010 - (Free Research) The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the other. Barriers to entry are high for most players, owing to the global nature of the mobile industry and the consequent financial strength required to enter the market.

(WHITE PAPER)

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E-Guide: Tips for protecting hard-copy records by Iron Mountain

May 2012 - (Free Research) Do you know why and how you should include hard-copy records in your disaster recovery and business continuity plan?

(EGUIDE)

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Less paperwork gives local practice more time for patient care by HP and Intel

April 2012 - (Free Research) Deploying EHR integrated practice management application can aid in replacing paper charts with electronic medical records and document 100% of patient encounters electronically! Download this case study to learn how Central Eye Consultants did it!

(WHITE PAPER)

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Practice Management: Double Billing Rate and Improve Patient Services by HP and Intel

April 2012 - (Free Research) This brief white paper examines how one health care organization was able to improve practice management and accelerate EHR implementation with HP converged infrastructure.

(WHITE PAPER)

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What You've Been Missing in Your Records Management Program All Along

by Iron Mountain

March 2012 - (Free Research) Read this white paper to learn about the hidden costs of records management. Access detailed worksheets that will allow you to estimate your own company's savings opportunities in leveraging a solution that manages both electronic and physical records.

(WHITE PAPER)

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Protect Your Vital Records: Uncover the 5 percent You Can't Afford to Ignore

by Iron Mountain

March 2012 - (Free Research) This paper will help you discover what your vital records are through a list of questions you should ask yourself in determining which records fall into this category. You also will learn about the inherent risks associated with inadequate preservation and how to implement an effective and efficient vital records program for your organization.

(WHITE PAPER)

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Records Management: The Keys to Success

by Iron Mountain

April 2012 - (Free Research) With the heightened compliance regulations, your records management has never been more important. Read this e-book to discover: the importance of physical and digital records convergence, why data retention is a cross-departmental concern, new apps designed specifically for e-discovery, and the compliance risks associated with social media.

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