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Enhancing the Customer Experience with Loyalty Management by SAP America, Inc. April 27, 2009 - (Free Research) By implementing loyalty programs that are integrated across sales, service, and marketing - across all channels of interaction - a firm can greatly enhance the customer experience, increase customer retention, and foster development of a community of people who serve as advocates for the business. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Deterministic Garbage Collection: Unleash the Power of Java with Oracle JRockit Real Time by Oracle Corporation August 21, 2008 - (Free Research) This free white paper demonstrates how Java can be successfully deployed for real-time applications that were previously off-limits. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

3 Steps to Service Assurance: Fostering Effective Data Collection, Analytics, and Reporting by CA Technologies. June 24, 2011 - (Free Research) The process of capturing and analyzing data from many sources for a clear picture of network performance and distributing these metrics can pose a complicated challenge. The effort is worthwhile - successfully performing these activities helps IT identify and isolate problems before they cripple the delivery of critical business services. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

NextGen How the FAA Uses FuseSource by FuseSource December 07, 2011 - (Free Research) Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Take Your Company to the Next Wave  of Sourcing Savings by Ariba, Inc. December 23, 2011 - (Free Research) Watch this webcast on collaborative sourcing to learn how to build a sustainable collaborative sourcing program, bring more "spend under management" or "procurement influence", and create the role of automated contract management and supplier performance management in strategic sourcing decision making processes. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Whose Fault is it Anyway? Using Compuware Abend-AID to Diagnose DB2 and WebSphere MQ Problems by Compuware Corporation September 03, 2009 - (Free Research) This paper discusses how you can leverage existing Abend-AID capabilities to simplify problem resolution even in these increasingly complex systems. Read this paper to learn more about diagnosing DB2 and WebSphere MQ problems with Compuware Abend-AID. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Effective Data Leak Prevention Programs: Start by Protecting Data at the Source — Your Databases by Oracle Corporation December 05, 2011 - (Free Research) In this white paper, learn how enterprises must adopt security best practices that bring together both data leak prevention and database security in order to protect data from both internal and external threats while ensuring that the data is available to those who require it. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ReferenceWare by SkillSoft Corporation ReferenceWare – the fastest way to problem-solve and learn - provides full access to the unabridged contents of thousands of business and technology titles in a searchable, collaborative environment!  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Overcoming the Limitations of Traditional Data Collection by DLT Solutions December 09, 2011 - (Free Research) This white paper introduces to a new, flexible data collection solution whose innovative design and simple interface allow for faster, more cost-effective acquiring of data. Read on to learn how this solution differs from traditional methodologies and how it can help your organization overcome today's numerous data collection challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leading Interactive Games Designer Accelerates Business Intelligence Program by Cisco Systems, Inc. January 20, 2012 - (Free Research) In this white paper, Rajesh K. Gupta, Electronic Arts' senior manager of applications for business intelligence (BI) and data services, explains how EA avoids many costly problems due to timely data access. Read this now to gain insight into how EA deployed job scheduling software and what benefits it reaped by doing so. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Securing Data at the Source by Oracle Corporation January 08, 2010 - (Free Research) This white paper outlines today’s challenges and Oracle’s solutions, including Encryption and Masking, Advanced Security, Secure Backup, and Data Masking Pack, Access and Authorization, Vault and Label Security, Auditing and Monitoring and Management pack. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

HP BladeSystem and the Sesame Street Characters Help Educate Children Online by HP and Intel May 26, 2011 - (Free Research) This case study provides details of real-world best practices in IT consolidation to turn a data center from a burdensome cost center to a strategic asset with robust security, enhanced business continuity and reduced operating expenses. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Novell Sentinel: Active Event Monitoring for Improved Security and Compliance Management by Novell, Inc. May 11, 2011 - (Free Research) Novell Sentinel represents a turning point for enterprises. Costly, time-consuming, error-prone manual processes can now be replaced with an automated, rigorous and predictable security- and compliance monitoring program. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT) GO TO DETAILED REPORT

eGuide: Best practices for managing sustainable supply chains by IBM November 16, 2011 - (Free Research) Many organizations, from large corporations to small not-for-profits, are eager to jump on the supply chain sustainability bandwagon without fully understanding what such a program means to the organization and its supply chain. In this e-guide, find best practices for managing sustainable supply chains and onboarding suppliers. (EGUIDE) VIEW ABSTRACT | GO TO

Magic Quadrant for Security Information and Event Management by Q1 Labs February 08, 2012 - (Free Research) In 2011, Q1 Labs continued its rapid growth and became more visible in competitive evaluations. The QRadar appliances can be deployed as all-in-one solutions for smaller environments, or can be horizontally scaled in larger environments using specialized event collection, processing and console appliances. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Log Management: How to Develop the Right Strategy for Business and Compliance by Dell SecureWorks UK August 23, 2010 - (Free Research) Organizations need a business-based approach to creating a log management strategy that will help them detect attacks, deal with mounds of data collected by network and security devices, and meet compliance requirements. This white paper will outline a five step process which will help reduce the complexity of this process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Business Skill Courseware by SkillSoft Corporation SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

The global state of the project management office by ComputerWeekly.com May 05, 2011 - (Free Research) This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. (IT BRIEFING) VIEW ABSTRACT | GO TO

Build powerful reporting applications with open source BI by Actuate January 13, 2012 - (Free Research) View this demo for an introduction to BIRT (Business Intelligence and Reporting Tools), the powerful open source report and Rich Information Application development environment, used by over one million developers. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

SearchManufacturingERP.com Tip Guide: E-Sourcing tools to help turn strategic suppliers into partners by Ariba, Inc. February 08, 2012 - (Free Research) Read this guide to learn best practices to become strategic partners with your suppliers and understand how a sourcing strategy can make or break a company. (EGUIDE) VIEW ABSTRACT | GO TO

Time to Build the “Last Mile” by IBM November 14, 2011 - (Free Research) As the global economy slowly heals, finance leaders are looking to fulfill the promise of the last 20 years. Much of the hard work has been done, the infrastructure largely in place. The challenge is to build upon this platform to drive dramatic improvement in the quality and value that finance delivers. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Compliance Decisions: Normalizing Security Data Management by SearchSecurity.com March 07, 2012 - (Free Research) Attend Compliance Decisions and learn the best practices for understanding what’s happening on your network and how you can apply it to compliance. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

Drive Accuracy and Better Manufacturing Decisions with Product Lifecycle Management (PLM) by Plex Systems July 20, 2010 - (Free Research) This paper explains how a comprehensive integrated PLM program enables improved productivity, accuracy, and decision-making – and ultimately increases profitability. Continue reading to learn more about how balanced PLM programs drive profitable growth. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices for Business Intelligence Programs in Mid Market Organizations by SAP America, Inc. May 24, 2011 - (Free Research) This eBook is designed for IT and business professionals as well as business executives involved in BI decisions. It will give readers practical information on how to avoid problems and create successful BI programs in small and medium-sized businesses. (EBOOK) VIEW ABSTRACT | GO TO

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