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Your search for keyword: Call Center Equipment Case Studies returned 1513 results.
 
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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 05, 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
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Case Study: Leading History Museum Cuts Server and Storage Management Times By Around 50% With Virtualization by Dell, Inc. and Intel
August 01, 2011 - (Free Research) <p>This case study follows one organization's approach to addressing their space, power, and cooling constraints. Explore the virtualization architecture they decided on and the key hardware, software, and service components that comprise it.</p>
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Case Study: Industrial Measurement Company Cuts Power and Cooling Costs By 50% With Intelligent System by Dell, Inc. and Intel
April 23, 2012 - (Free Research) <p>This case study showcases a highly efficient cooling system that enables significant data center savings. Learn more about this platform and hear from one company that implemented it here.</p>
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Case Study: Travel Provider Consolidates Data Centers in Three Countries to One Central Location, Supporting Up to 100% Business Expansion by Dell, Inc. and Intel
May 01, 2011 - (Free Research) <p>This case study highlights the consolidation approach one company implemented and explains how it enabled significant cost savings, standardization of processes and applications, and substantial gains in IT productivity.</p>
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Case Study: Piano Maker Cuts Physical Servers By Around 85% and Forecasts Energy Savings of €8,000 A Year by Dell, Inc. and Intel
September 01, 2011 - (Free Research) <p>This case study points out the challenges of operating a heterogeneous infrastructure and describes the virtualization and refresh strategy one organization deployed to address them.</p>
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How to Dramatically Speed Accounting and Business Processes by Exact Software
March 20, 2012 - (Free Research) This case study examines a food services company that needed to find a more efficient way to keep track of and manage food and laundry inventories, address customer concerns in the call center, automate processes, and manage tax calculation processes. Continue reading to discover the software they used to effectively meet their business needs.
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Case Study: PNC Financial Services by nlyte Software
October 25, 2011 - (Free Research) Access this essential resource to learn how one organization within the financial industry freed up nearly half a megawatt of power, extended the life of their data center, and reallocated budgets by implementing a vendor solution to efficiently and cost-effectively manage all assets.
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Case Study: Learn How to Maximize Printer Performance

 by Hewlett-Packard Company
February 20, 2012 - (Free Research) This resource explores how one organization reduced the administration of their printing services while increasing performance, output quality and reducing costs by switching over to HP printing systems.
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Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
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Wireless - Aironet 350 Series by Cisco Systems
The Cisco Aironet 350 Series of wireless LAN (WLAN) products leads the industry in performance, security, and reliability with cost effective solutions for the enterprise and small and medium-sized businesses. The Cisco Aironet 350 Series access point provides an ideal solution for customers who desire a non-upgradable IEEE 802.11b solution. 
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network. 
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Case Study: Medisync Takes Care of Health Providers with EqualLogic Storage by Dell, Inc.
May 03, 2011 - (Free Research) MediSync's outdated storage infrastructure couldn't handle a new and robust medical application they installed. So they turned to Dell's EqualLogic iSCSI storage array to get the job done. Read this case study for the details.
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MS Dynamics NAV Case Study: Business Management System Fuels Growth by Microsoft
September 2008 - (Free Research) Hoss Equipment Company tailored a Microsoft Dynamics solution to help increase tremendous worker productivity across sales, operations, and management.
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Plex Case Study - Ralco Industries by Plex Systems
July 2010 - (Free Research) View this brief video to learn how original equipment manufacturer (OEM) supplier Ralco Industries was able to reduce on-hand inventory by 15% and freight costs by over 20%, improve product quality and customer service, and create process consistency with an implementation of easy-to-use, online enterprise resource planning (ERP) software.
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A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.
March 2012 - (Free Research) Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Tour Operator Uses BlackBerry Smartphone to Help Drive Sales, Improve Efficiency and Build Competitive Advantage by BlackBerry
April 2012 - (Free Research) <p>Learn how BlackBerry Enterprise Server and social media can help you increase communications, sales and efficiency.</p>
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Case Study: Regional Medical Center finds HIPAA-compliant storage by Iron Mountain
February 2012 - (Free Research) In this case study, discover how one health care provider employed a pay-as-you-go, cloud-based storage model to help them save hundreds of thousands of dollars on their long-term archiving and disaster recovery requirements.
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Unique Express Makes Inroads to a Smarter Freight Solution CASE STUDY by IBM and Intel
June 2011 - (Free Research) Read this case study to learn more about the benefits of the Omnix software and how the high availability of the System x server lends of the success of this end-to-end distribution system.
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Microsoft Uses LiteSpeed® for SQL Server from Quest Software to Eliminate the Need for Additional Storage (Case Study) by Quest Software
December 2010 - (Free Research) In this case study, read about Microsoft’s Enterprise Application Services Group, and how they turned to LiteSpeed for backups that run four times faster while increasing performance. Then, see how LiteSpeed reduced the size of their SAP database backups, allowing them to leverage their current storage hardware. Read this case study today.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

22 November 2011: Read the latest issue of the UK’s leading technology publication, where we analyse the latest technology news and what it means for IT managers. by ComputerWeekly.com
December 2011 - (Free Research) In this week’s Computer Weekly, we talk to the British Library about the enormous storage challenges of digitising its printed archive; we examine the state of the UK IT jobs market and the skills that are most in demand by employers; and we look at case studies of the best virtualisation projects. Download the new issue now.
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Virtualizing Enterprise Application Infrastructure with Sun Chip Multithreading (CMT) Technology by Sun Microsystems, Inc.
July 2009 - (Free Research) This white paper is intended to inform senior decision makers about the business benefits associated with virtualizing IT infrastructure using breakthrough CMT technology from Sun.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cisco IT Case Study Migrating Enterprise Applications from HP Superdome to Cisco UCS by Cisco Systems, Inc.
December 2011 - (Free Research) <p>Before you can get started with your private cloud project, you must first virtualize and consolidate your application environment. This case study discusses how one company navigated the virtualization and cloud processes and describes the architecture that assisted them in the process.</p>
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Case study: Overcoming Mainframe Technology Limitations

 by HP
October 2011 - (Free Research) This exclusive case study explores how one organization within the financial industry migrated from old, mainframe technology to HP Integrity Superdome servers in order to respond faster to changing financial markets with an adaptive infrastructure. Learn about the many IT and business improvements they gained.
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Case Study: A Brighter Future in Store by Dell, Inc.
December 2011 - (Free Research) Iren Energia is the second-largest utility company in Italy. The company built a virtualized environment that included a Dell Compellent Storage Center SAN. It chose Dell ProSupport for rapid, 24/7 response. Read this case study to learn the many benefits Iren Energia received.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Medicines Company brings new drugs to market sooner with automated clinical trials management system from IBM and Winchester Business Systems CASE STUDY by IBM and Intel
June 2011 - (Free Research) IBM and Winchester Business Systems have combined technologies to create a solution that helps streamline, automate and accelerate the clinical trials management process. Read this case study to learn how this solution helped build a strictly controlled, highly secure workflow environment to help bring new drugs to market faster.
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