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Oracle Business Intelligence Suite Enterprise Edition Plus ---Technical Overview by Oracle Corporation February 01, 2008 - (Free Research) Business intelligence (BI) needs to evolve such that it is no longer about reporting results but driving business processes. Learn how BI can bring you greater business visibility and insight to improve business performance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Removing the Barriers to IT Governance: How On-Demand Software Changes the Game by Innotas September 01, 2009 - (Free Research) IT governance has a well-deserved reputation for being extremely complicated, expensive, and time-consuming. But today’s CEOs and governing boards expect accountability, strategic alignment, cost saving, and contributions to overall growth from IT departments, all of which can be facilitated by IT governance. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increasing ROI with Data Services by Oracle Corporation August 14, 2008 - (Free Research) This white paper will address data services implementation and the role of Oracle Data Service Integrator in that process. It will describe the technical benefits of a data services implementation within the context of initiatives to promote business process management (BPM), service-oriented architecture (SOA), portal projects, and BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Encryption Key Management: A Technical White Paper by Quantum Corporation October 2007 - (Free Research) Quantum's Encryption Key Manager (Q-EKM) is a centralized key manager application that manages the encryption keys used as part of the LTO Ultrium 4 (LTO-4) drive-based data encryption process. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Open Source Business Intelligence across Your Organization by Actuate September 2009 - (Free Research) Download this white paper to learn about overcoming the technical challenges and misconceptions around delivering open source BI, as well as developing and maximizing the use of open source BI. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

A Sneak Peak at Toad® for Oracle v10 by Quest Software August 2009 - (Free Research) In this technical brief, you'll learn about the powerful new features and enhancements that help you work smarter and faster – regardless of your role. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

Test Drive e.Spreadsheet Report Designer to see how easy it is to automate excel reports by Actuate May 2009 - (Free Research) Free, easy-to-use report writing tool for creating authentic Excel files and reports that retain formulas, formatting, live charts and data connections. (DEMO) VIEW ABSTRACT | GO TO DEMO

Try BIRT Report Designer Today to design Rich interactive content by Actuate May 2009 - (Free Research) BIRT Report Designers are easy-to-use, visual report development tools that offer programmatic control, extensibility and a component-based model for reuse. (DOWNLOAD) VIEW ABSTRACT | GO TO DOWNLOAD

Webcast: Hear from Your Peers: Take Action now to Lower your Database Costs by IBM October 2009 - (Free Research) Is data management costing you too much money? Join us for a webcast where two IBM DB2 customers will discuss proven strategies that they have incorporated into their IT operations that have resulted in lowering their overall database costs. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Aero and Defense - Streamline, Automate and Accelerate with Project Management by Oracle Corporation March 2009 - (Free Research) This white paper asserts that the common thread that must run through all phases of project manufacturing is a Project Portfolio Management (PPM) system. A PPM system will constantly examine resources, supplies and schedules to ensure that every phase of the project's lifecycle is on time and within budget. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

E-guide: Eliminating Cost and Complexity with Hosted VoIP by 8x8, Inc. July 2009 - (Free Research) This article pinpoints the questions you should be asking yourself and your potential provider that could make or break the case for hosted VoIP as it relates to your organization's needs. (EGUIDE) VIEW ABSTRACT | GO TO

Global Real Estate Management Firm Chooses CRM Solution to Reduce TCO, Enhance Service by Microsoft June 2008 - (Free Research) When the latest version of Microsoft Dynamics CRM became available, executives decided to upgrade to it. Now, Jones Lang LaSalle has a robust solution that easily and economically integrates into the company’s current systems and delivers functional and technical capabilities that support effective global operations. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Leveraging Enterprise Data Virtual Seminar: How to Innovate and Integrate BI for Business Inexpensively by SearchDataManagement October 2009 - (Free Research) This unique virtual seminar will provide new ideas and actionable tactics for integrating and designing BI systems for maximum performance - and provide tips to better leverage data from business applications such as ERP, CRM, SAP and Oracle, as well as other enterprise vendors. (VIRTUAL TRADE SHOW) VIEW ABSTRACT | GO TO VIRTUAL TRADE SHOW

XenDesktop Product Reviews by Citrix August 2009 - (Free Research) Visit this information center for product reviews and trial software downloads of Citrix's XenDesktop products. Support is also provided along with technical resources. (INFORMATION CENTER) VIEW ABSTRACT | GO TO

Optimizing Your SAP by Atos Origin November 2009 - (Free Research) Read this paper and learn how Atos Origin, the number one SAP upgrade partner and has over 20 years experience of upgrading SAP systems we have upgraded every R/3 release from 2.0 upwards, can help you bring your SAP system to where it needs to be. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Reduce the Pain of ERP Upgrades with Better Planning by SAP America Inc June 2007 - (Free Research) This Report offers guidance on developing an overall corporate strategy for maintaining an ERP system by providing practical advice for planning and managing an ERP upgrade project. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Auto Club Group - AAA Attains Executive-level Visibility into Critical Application Performance by Compuware Corporation July 2009 - (Free Research) How AAA improved operational efficiency by automating performance-monitoring efforts and provided executive-level dashboards with real-time views of application performance. Also, how AAA established baselines for ongoing performance monitoring and service levels. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

IBM Security Framework Blueprint (Redbook August '09) by IBM July 2009 - (Free Research) IBM has created a pair of complementary views to bridge the communication gap between the business and the technical perspectives of security to enable convergence in thought and process. The IBM Security Framework addresses the business view, and the IBM Security Blueprint addresses the technical view. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The New BlackBerry Technical Support Services by BlackBerry August 2009 - (Free Research) Watch this webcast to learn about the new support programs from BlackBerry® Technical Support Services which are designed to keep pace with the changing mobility needs of any organization – whether you're just beginning to grow your BlackBerry® deployment or have come to rely on it as mission critical. (WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The 10 Worst Practices for Technical Support and How to Overcome Them by NTR Global October 2009 - (Free Research) This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Differentiating With Technical Support, a JBoss Customer Support Study by JBoss, a Division of Red Hat August 2008 - (Free Research) Strategic organizations are increasingly looking for ways to lower the total cost of ownership (TCO) of their technology assets while improving the return on their investment. In this white paper, you will discover how expert customer support services can have a dramatic impact on both as you explore the success of JBoss middleware technology. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Mosaic Technology trims sales cycle by up to 50% and converts 20% of leads into sales with Dell PartnerDirect program by Dell, Inc. and Intel May 2009 - (Free Research) Mosaic Technology sought to partner with a larger company to obtain sales, marketing and technical support, thereby extending its reach into the server and storage virtualization market. (CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Service Level Monitoring: Real-Time Visibility and Reporting for Mission-Critical IT by Dorado Software November 2008 - (Free Research) Dorado Software recently introduced Redcell OpsCenter 6.1 platform and Redcell Advanced Monitors to help you visualize, clarify and monitor IT resources and the network fabrics that bind them. This paper explores these new capabilities and how they uniquely position Dorado Software customers for the benefits of an SLA‐oriented management approach. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three Tactics for Winning the LTE Game by Alcatel-Lucent June 2009 - (Free Research) This research brief provides an overview of the current LTE market and addresses the technical and business challenges that operators will face as they migrate to all-IP networks. It provides insight into operators' common questions and helps address planning and implementation concerns including migrating away from existing legacy systems. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Server Virtualization - Windows Server Virtualization in Windows Server 2008 Product & Technical Overviews by SHI October 2009 - (Free Research) Server Virtualization means more than server consolidation. Microsoft Windows Server can help your organization improve network reliability, scalability and security. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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