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Getting it Right: Seven Steps to Right Channeling Customer Interactions by Oracle Corporation
March 01, 2012 - (Free Research) In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time.
Network Foundation - Cisco 1700 Series by Cisco Systems
Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies.
Automating Sales Order Management with SaaS by Esker Inc.
May 18, 2012 - (Free Research) Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money.
Automating Fax and Email Orders into ERP by Esker Inc.
May 18, 2012 - (Free Research) <p>This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system.</p>
InfoWorld Review: Dell AIM Automates Today's Data Center by Dell, Inc. and Intel
February 17, 2011 - (Free Research) Dell's adaptive infrastructure management (AIM) framework has something competitors don't: support for heterogeneous hardware. In a nutshell, it's possible to have a completely automated infrastructure using all Dell gear, or a nearly completely automated infrastructure using an array of hardware from other vendors.
9 Critical Reasons to Automate Performance Management by SuccessFactors
April 23, 2012 - (Free Research) <p>Your talent management strategy can make or break the success of your organization, but this can be a challenging task if you’re a SMB that still collects documentation manually. Read this white paper to learn how to automate your paper-based procedures to improve your talent management life cycle.</p>
Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare
December 2006 - (Free Research) Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure.
Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.
The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.
The Key to Successful Data Integration and Data Warehouse Initiatives in Healthcare by Cisco Systems, Inc.
January 2012 - (Free Research) Organizational trust in data may be the single largest barrier to business intelligence (BI) success in the health care industry today. Access this resource to learn how an automated enterprise job scheduler and automated process optimization tools can ensure that your data is accurate and consistent.
Business Rule Management: Automating Policy Management by ILOG, an IBM Company
April 2008 - (Free Research) This white paper discusses how business rules management systems can be used to meet the diverse range of stakeholder requirements associated with an automated policy management system.
The Perfect Marriage: Introduce Your Culture to Automated Performance Management by SuccessFactors
March 2012 - (Free Research) Faced with limited budgets and even leaner staff resources, small companies realize that making the most of in-house talent is critical to executing on strategic goals. Read this paper to learn how automating performance appraisal and measuring every employee against clear, objective goals can improve execution of a small company's strategy.
Automate Document Processing with SAP by Esker Inc.
December 2011 - (Free Research) This paper identifies some of the challenges involved with automating document processing and how to overcome them. Also learn the benefits available to you after you successfully quit paper and manual processing.
HP Network Automation -- Improved Network Change, Configuration and Management by Hewlett-Packard Company
February 2011 - (Free Research) HP Network Automation software automates network change, configuration, and compliance management. You can reduce costs and administration time required to manage change and configurations of the network while ensuring compliance in a stable and secure environment. View this video to learn more.
Finding the Cure for Order Processing Pain in the Life Sciences Industry by Esker Inc.
May 2012 - (Free Research) This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes.
Implementing Automated Replication For Cost-Effective Disaster Recovery by Dell, Inc. and Intel
January 2011 - (Free Research) Gain workload mobility and recovery management across physical and virtual machines in heterogeneous environments with Dell AIM. Explore how Dell AIM simplifies the disaster recovery process and helps organization reach RTO and RPO targets by automating and validating storage management tasks.
BPM Partners: The Strategic Need to Automate The Last Mile of Finance by IBM
February 2012 - (Free Research) Read this white paper and learn about the business challenges and risks in existing manual ‘last mile’ processes dependent on different version spreadsheets, word processing files and unsecured emails, and the benefits and the value of automating ‘last mile’ processes.
ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY
May 2012 - (Free Research) <p>Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms.</p>
Realizing the Benefits from Accounts Payable Optimization in SAP by Dolphin
February 2010 - (Free Research) Accounts payable remains a manual and often inefficient business process. Read this white paper for a discussion of best practices options and a solid approach to implementing solutions for automating and optimizing Accounts Payable in the SAP environment.
Don't Be Fooled By Myths About Accounts Payable Automation
by Iron Mountain
March 2012 - (Free Research) Many organizations have failed to automate their Accounts Payable process due to myths and misconceptions related to the automation that often governs behavior. They're really missing out! Read this paper now and get to the bottom of five myths that may be holding your business back from great cost savings in your Accounts Payable department.
Storage Gossip: Tips & Updates on 2 of the Hottest Technologies by EMC Corporation
May 2012 - (Free Research) Check out this E-Guide to learn how a leading storage vendor recently upgraded their storage resource management software to support automated storage tiering, where exactly you should be deduping your data and the various benefits of deduplication.
Intelligent Sub-Volume Storage Tiering Heightens Data Center Efficiency by Dell, Inc.
December 2011 - (Free Research) EqualLogic firmware version 5.1 enables Dell EqualLogic PS iSCSI SAN arrays to leverage automated performance load balancing. This feature finds the most efficient location for data at the sub-volume level, enabling a more granular level of data management than traditional tiering approaches provide. Read this white paper to learn more.
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