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The 10-Step Guide to Buying the Right CRM Solution by SugarCRM Inc. July 12, 2011 - (Free Research) The CRM buying process can be reduced to a set of 10 steps that will help you pare down the field of potential solutions to a few vendors who are the best fit. This guide will allow you to move through 10 sets of steps. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buying Guide: Virtualization Management Tools by SearchServerVirtualization January 10, 2012 - (Free Research) Virtualization management has evolved significantly as products mature and IT shops become more savvy. This expert buying guide explores third-party tools in five key areas of virtualization management. Gain insights on what you should consider, whether you're a first-time purchaser or looking to upgrade. (EGUIDE) VIEW ABSTRACT | GO TO

Article: Best practices for deploying iSCSI SANs in DSS database solutions by Dell, Inc. April 27, 2011 - (Free Research) Scalability and availability are key factors of an effective DSS or DW solution. Adhering to the best practices outlined in this article for integrating Dell EqualLogic PS Series iSCSI SAN arrays into the design can help IT administrators create a scalable high-performance infrastructure. (ANALYST NEWS) VIEW ABSTRACT | GO TO

Questions You Must Ask Before Buying a VM Protection Product by Quantum Corporation January 01, 2012 - (Free Research) Check out this white paper for 7 critical questions to ask before buying a VM protection product. Designed to help you through the evaluation process, this paper will help you understand your needs and make it easier to find a product that will fit them most effectively. Read on to learn more. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Buyer's Guide to Antimalware by ESET March 16, 2011 - (Free Research) Companies face complicated buying decisions whenit comes to buying host-based antimalware, starting with whether to purchase a protection suite, andwhat to include in that all-in-one package. (EGUIDE) VIEW ABSTRACT | GO TO

Are businesses taking chances when it comes to managing outsourcing risk? by ComputerWeekly.com December 08, 2010 - (Free Research) Nearly 95 percent of organisations buy, provide or both buy and provide outsourced services and functions, in which they face inherent risks created by new and unforeseen challenges. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

2011 BI market study- Trends, tools and top vendors by Actuate January 16, 2012 - (Free Research) Read this white paper to learn why Actuate BIRT outperformed Pentaho and Jaspersoft to secure the leading open source overall ranking and surpassed other open source business intelligence (BI) vendors by a wide margin in this independent market study. (ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

Customer Experience Exchange E-Zine Issue 2 by SearchCRM January 31, 2012 - (Free Research) This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. (EZINE) VIEW ABSTRACT | GO TO

Power Solutions Article: Auto-Snapshot Manager Optimizes Data Protection for Your Virtual Environment by Dell, Inc. May 10, 2011 - (Free Research) Protecting and restoring virtual machines (VMs) can be slow and inefficient, and can take precious server resources away from critical applications. Dell EqualLogic Auto- Snapshot Manager / VMware Edition enables administrators to quickly and easily create hypervisor-aware snapshots of VMs - helping simplify data management. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power Solutions Article: VDI Storage Strategies and Best Practices by Dell, Inc. May 02, 2011 - (Free Research) Desktop virtualization is emerging as an important strategy for organizations seeking to reduce the cost and complexity of managing an expanding variety of client desktops, laptops, netbooks, and mobile handheld devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power Solutions Article: Carry Your Digital Identity Everywhere, All the Time by Dell, Inc. April 27, 2011 - (Free Research) By shifting the focus from physical systems to end-user digital identities, the Dell Flexible Computing framework helps simplify image management, hardware transitions, and security through central IT control of virtualized client devices. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Power Solutions Article: Robust Data Protection in a Virtual World by Dell, Inc. May 16, 2011 - (Free Research) Check out this short white paper to see how Symantec data protection software such as the Backup Exec 2010 and Veritas NetBackup 7 applications can provide administrators with powerful, flexible tools for backing up and recovering critical VMs and core enterprise applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Computer Weekly Buyers' Guide: Cloud Computing by ComputerWeekly.com January 19, 2011 - (Free Research) This seven-page Buyer’s Guide to Cloud Computing by Computer Weekly journalists details the kinds of cloud offering that CIOs and senior IT professionals will need to take into account as they plan future outsourcing, hosting and application strategies. (ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

CW+: Special Report on Oracle by ComputerWeekly.com December 14, 2010 - (Free Research) This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CEO and the Cloud: Harvard Business Review by Google Apps January 05, 2012 - (Free Research) Content provided by Google. This article from the Harvard Business Review covers they key points that CEOs and executives need to know about cloud computing. Find out why cloud is a game-changer, and what is preventing companies from adopting it now. Review the courses of action you can take, and the implications of each strategy. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Experts say CEM technology can build single view of customer by Infor CRM January 24, 2012 - (Free Research) This tip guide from our editorial team features an article on overcoming single-view issues and how customer experience management (CEM) technologies are a valuable tool for this problem. (EGUIDE) VIEW ABSTRACT | GO TO

Measuring The Success of Lean by SAP America, Inc. January 27, 2012 - (Free Research) This article from IndustryWeek features advice on streamlining your business for leaner operations. (JOURNAL ARTICLE) VIEW ABSTRACT | GO TO

Is the Future of Business Commerce in Social Media? by Ariba, Inc. December 22, 2011 - (Free Research) In this paper, explore a compilation of articles addressing supply chain management, social media in a business environment, and how to leverage the cloud to boost sales and drive customer satisfaction. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top 10 Things You Should Know About IBM Cognos 10 for Business Analytics by IBM January 24, 2012 - (Free Research) Query performance three times faster is just one item in this top-10 list from the analysts at Enterprise Management Associates (EMA). Download this article to read the full top 10 and learn why Cognos 10 holds "strong value for upgrading customers and prospects." (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Sheds Light on Tommy Bahama Customers by Infor CRM January 16, 2012 - (Free Research) Read this brief article to discover how this growing retail chain of "island fashion" utilizes their loyal customers and their information to keep their business going through the recession and beyond. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SQL Server 2008 Upgrade Series: Virtualization by Dell, Inc. and Intel November 20, 2009 - (Free Research) If you're a small or mid-sized business thinking about virtualization, particularly in the world of Microsoft, it makes sense to upgrade your database servers as well. This article explains why to upgrade and provides several examples of companies that have successfully made the move. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

SQL Server 2008 Upgrade Series: Performance by Dell, Inc. and Intel November 20, 2009 - (Free Research) This article explores ways in which small and mid-sized businesses can improve the performance of their databases - and their businesses - by upgrading to SQL Server 2008. (TECHNICAL ARTICLE) VIEW ABSTRACT | GO TO

E-Guide: Chapter 2: Enterprise-Class Disk Array Purchase Considerations by Quantum Corporation February 09, 2010 - (Free Research) This chapter from the SearchDataBackup.com Backup best practices guide explores the key backup technologies in today’s storage environment. This article identifies specific points of interest for disk backup. Download this chapter to learn all about disk storage as well as specific considerations of enterprise-class disk arrays to keep in mind. (EGUIDE) VIEW ABSTRACT | GO TO

SearchDataBackup VMware Backup Tutorial by Quantum Corporation August 01, 2009 - (Free Research) Virtual server backup is a known pain point among backup administrators. In our tutorial, learn all about VMware backup with this collection of articles on VMware backup and restore, VMware Consolidated Backup, Virtual Desktop Infrastructure and more. (EGUIDE) VIEW ABSTRACT | GO TO

High Availability and Disaster Recovery Using Application Grid Technology by Oracle Corporation October 25, 2010 - (Free Research) This article shows how an application grid built on Oracle Fusion Middleware can not only prevent unplanned outages, but it can improve the overall performance of mission critical business applications. (WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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