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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Strategies for a Successful CRM Implementation: A Guide for Small and Medium Sized Enterprises by Epicor Software Corporation
November 2008 - (Free Research) This document is designed to give you a better chance of successfully implementing CRM software solutions and focus is on implementing CRM software in small to medium sized organizations.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM WebSphere Cast Iron Cloud integration Integrate Microsoft Dynamics in days by IBM
April 2012 - (Free Research) This brief paper outlines a solution that seamlessly synchronizes your customer relationship management (CRM) and enterprise resource planning (ERP) data to grant you timely access to the information you need to make pivotal and proper business decisions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Keep Your Customer Retention High with Transaction Integrity

 by Iron Mountain
March 2012 - (Free Research) Read this insightful paper now to learn about the challenges surrounding the proper management of transaction documents, the benefits of optimized transaction protection and leveraging partners for storage and retrieval, individual case studies and so much more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM solutions that offer real-time customer insights, integrate applications and build brand loyalty by IBM
January 2012 - (Free Research) Want to know how the most successful companies deliver exceptional customer value? Do you know the best practices for using customer analytics? This e-book answers these questions and a lot more about winning trends and practices in customer relationship management (CRM).
(EBOOK) VIEW ABSTRACT | GO TO

Connect with Sage 200 Suite - How Sage 200 helps keeps your finances in check by Sage Software
March 2012 - (Free Research) Read this white paper to learn about a software suite that easily shares business intelligence (BI) and customer relation ship management (CRM) data throughout your business, is designed to grow with you, and is customized to suit your specific needs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CRM Solutions For The Finance And Insurance Industries by SAP America, Inc.
February 2011 - (Free Research) Read this report to learn how Forrester Research rated 24 CRM solutions in terms of their strengths and weaknesses in supporting four key cross-functional processes in the finance and insurance industry.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One Stop Data: Gaining Access to Enterprise, Customer, Business Intelligence by Advent Global Solutions Inc.
March 2012 - (Free Research) This expert e-guide discusses next-generation BI software, in particular customer relationship management (CRM) analytics and how these factors complement the SMB market.
(EGUIDE) VIEW ABSTRACT | GO TO

HP Enterprise Applications Services for Microsoft Dynamics CRM: Flexible CRM solutions to transform your organization and optimize the customer experience by Hewlett-Packard Limited
January 2012 - (Free Research) HP Enterprise Applications Services for Microsoft Dynamics provides a comprehensive enterprise CRM solution based on Microsoft’s market-leading Dynamics CRM software application. Read this white paper to learn more about this technology suite and how it can help you reduce risks, lower costs and accelerate growth while improving productivity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Defining the 21st Century salesperson by SAP America, Inc.
May 2012 - (Free Research) This expert white paper from Forrester Research discusses how the role of the sales person has changed in today's digital world and the four types of salespeople in the 21st century.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Best Strategies for a Successful CRM Strategy Implementation

 by Epicor Software Corporation
May 2011 - (Free Research) How to have a successful customer relationship management (CRM) implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Work Smarter. Sell Better. Win More. by SAP America, Inc.
April 2012 - (Free Research) Read this paper and learn how SAP Sales OnDemand provides the solution that sales people need to win in today’s environment.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Online Marketing - How to Create Value from Today's Digital Environment by OpenText
March 2012 - (Free Research) In this paper, you’ll find more details about the trends driving online marketing and advice on how to develop your online marketing strategy to reach goals and deliver maximum value from Web initiatives.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Building the Contact Center of the Future by inContact
May 2012 - (Free Research) This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

VMWare vSphere 5 and Dell Storage by Dell, Inc.
October 2011 - (Free Research) In this brief podcast, VMware VP of Product Management Narayan Venkat talks about the relationship between VMware and Dell that has spanded for over a decade and how it has benefited a variety of customers in many different ways.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Quality Strategy: A Step-by-Step Approach by SAP America, Inc.
February 2010 - (Free Research) Learn about the importance of having a data quality strategy and setting the overall goals. The six factors of data are also explained in detail and how to tie it together for implementation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Three disruptive forces combine for breakthrough innovation - Viewpoint by Hewlett-Packard Limited
March 2012 - (Free Research) By exploiting the disruptive forces and trends discussed in this resource, you will be able to transform the customer experience, improve the customer’s sentiment about your organization, and turn customers into advocates.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Scoop on the New CCNA and CCNP Specializations by Global Knowledge
September 2009 - (Free Research) There has been a lot of interest among students lately on the details surrounding the CCNA (Cisco Certified Network Associate) specializations and their relationship with the corresponding CCNP specializations. The purpose of this white paper is to put all the information about these into one concise reference document.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Long-Term Data Protection and Retention: Finding the Correct Balance by Quantum Corporation
March 2009 - (Free Research) Tape remains the most cost effective, energy efficient and reliable program technology for storing large amounts of inactive, off-line or near-line data while complimenting disk-based data protection and retention solutions. Read this paper and find out why.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited
January 2012 - (Free Research) With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM
January 2012 - (Free Research) Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty.
(VIDEO) VIEW ABSTRACT | GO TO

SearchSAP.com E-Guide: SaaS Strategies for SAP by SAP America, Inc.
May 2012 - (Free Research) <div> <div> <p>Software as a Service (SaaS) offers a low-cost, non-physical server platform alternative to on-premise application deployments. In this expert e-guide discover why small and midsize enterprises are attracted to the SaaS ERP and CRM deployment model and how SAP offers a range of products to cater to this need.</p> </div> </div>
(EGUIDE) VIEW ABSTRACT | GO TO

Putting Business Intelligence in the Palm of Your Hand by SAP America, Inc.
May 2012 - (Free Research) This paper details SAP's option for mobile software that delivers critical info to your employees anytime, anywhere. Learn why enabling access to crucial BI on mobile devices they are already familiar with allows your employees to boost their productivity, make better informed and timely decisions and in turn, lower your total cost of ownership.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Loyalty by SAP America, Inc.
December 2011 - (Free Research) Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SaaS: Not Just for SMBs Anymore

 by Workday
December 2010 - (Free Research) A recent study from independent research analyst firm Vital Analysis reveals some intriguing findings: large enteprises are absolutely embracing Software as a Service (SaaS) applications and on-premise vendors should be scared. Read this paper to find out why C-level executives at large firms are turning to SaaS.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

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