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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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Perceptions of business technology in the 21st century by ComputerWeekly.com
February 09, 2012 - (Free Research) The Economist Intelligence Unit reviews changing expectations for technology and assesses their implications for  CIOs, the IT function and the business.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Security risks that can affect your industry by Websense, Inc.
February 08, 2012 - (Free Research) As the threat landscape continues to evolve, the approaches to thwart them must also. But with emerging trends like social networking and the influx of mobile devices, ensuring adequate security is becoming more complex. In this expert resource, explore the security risks organizations face in today’s changing environment.
(EGUIDE) VIEW ABSTRACT | GO TO

SearchManufacturingERP.com Tip Guide: Manufacturing Social Media Software: Where it Makes Sense by Ariba, Inc.
February 08, 2012 - (Free Research) Facebook, Twitter, and LinkedIn have taken social media by storm, but widespread adoption of social networking systems in manufacturing has not taken off. In this guide, learn best practices for implementing social media software and highlights of the business benefits provided.
(EGUIDE) VIEW ABSTRACT | GO TO

Gartner predictions around Social CRM by Infor CRM
February 08, 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.
(EGUIDE) VIEW ABSTRACT | GO TO

Tread carefully with social media-based customer loyalty programs by Infor CRM
February 07, 2012 - (Free Research) Read this tip guide now to learn expert tips for interacting with your customers through Web 2.0.
(EGUIDE) VIEW ABSTRACT | GO TO

Social engagement tips from author Qualman by Infor CRM
February 07, 2012 - (Free Research) Read this tip guide now to learn how to go about making the first move with your customers in Web 2.0 and what are the best tactics for engaging and retaining customers.
(EGUIDE) VIEW ABSTRACT | GO TO

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM
February 07, 2012 - (Free Research) This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.
(EGUIDE) VIEW ABSTRACT | GO TO

Delta Hotels and Resorts - From Microsoft Exchange 2007 to Google Apps by Google Apps
November 05, 2010 - (Free Research) Content provided by Google. Get an insider's view of how a cloud-based collaboration suite enabled anytime, anywhere access and enhanced communication between employees and clients for a multi-national hotel and resort company. Gain key lessons learned and tips for managing a successful migration.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Concise Guide to E-Discovery by Google Apps
June 10, 2010 - (Free Research) Content provided by Google. This white paper provides an introduction to the key areas involved in developing an e-discovery capability and to help organizations plan to become better prepared for the rigors of the e-discovery process. Read this informative white paper to learn more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

February Essentials Guide on Threat Management by SearchSecurity.com
February 06, 2012 - (Free Research) Today, security pros must fight on multiple fronts as cybercriminals find new ways to exploit customers and their users. In this Information Security Essential Guide, get a comprehensive look into today’s threat landscape and gain new strategies to tackle emerging cyberattacks.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry by Infor CRM
February 07, 2012 - (Free Research) This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

IBM Cognos Collaboration with Lotus Connection by IBM
January 24, 2012 - (Free Research) See how to use built-in collaboration and social networking tools to connect people and insights and achieve better business results.
(VIRTUAL SEMINAR) VIEW ABSTRACT | GO TO

Social Media-based Customer Loyalty Programs by Infor CRM
February 06, 2012 - (Free Research) This e-guide from our editorial team will teach you how to efficiently deliver additional value to customers via social media as well as tips for finding balance when connecting with customers, and expert engagement tips from social media consultant Erik Qualman.
(EGUIDE) VIEW ABSTRACT | GO TO

The Social-Powered Enterprise by Salesforce.com
February 06, 2012 - (Free Research) This e-book is designed to help you embrace the rise of social media, to harness its power and put it to work throughout the company. It’s based on our experience helping thousands of companies put the power of social media to work. It also discusses the benefits of social-powered selling, including greater reach and better close rates.
(EBOOK) VIEW ABSTRACT | GO TO

The Social Sales Revolution by Salesforce.com
February 06, 2012 - (Free Research) This e-book examines how some of today’s most successful reps approach social sales. Among others, you’ll meet a wine salesman with almost a million Twitter followers, a global manufacturer who is taking orders on Facebook, and a storage saleswoman who used Twitter and other tools to exceed her quota by 200%.
(EBOOK) VIEW ABSTRACT | GO TO

How CIOs can use big data for long term success by Dell, Inc.
February 03, 2012 - (Free Research) Although large data sets contain valuable business insights, they are often difficult for CIOs to manage. This expert e-guide from SearchCIO.com underscores the need for CIOs to make use of this information and describes new technologies that can assist them in their efforts.
(EGUIDE) VIEW ABSTRACT | GO TO

Maturing Your DLP Strategy for Today’s Threats by Sophos, Inc.
February 02, 2012 - (Free Research) Social networks have become a new avenue to cybercriminals today, using social engineering to exploit systems and data. In this expert resource, uncover how social networking is impacting data loss prevention (DLP) strategies and explore eight key questions to ask your vendor to help mature your DLP solution.
(EGUIDE) VIEW ABSTRACT | GO TO

The Risks of Social Media and What Can be Done to Manage Them by CommVault Systems, Inc.
July 21, 2011 - (Free Research) There are both risks and rewards associated with the use of social media in a corporate setting, but one thing is clear: Decision makers can no longer ignore social media management. Read this white paper to learn more about the risks, rewards, and potential pitfalls of social networking
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Managing the customer experience across channels -- a manager's guide by Oracle Corporation
May 06, 2011 - (Free Research) This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Is the Future of Business Commerce in Social Media? by Ariba, Inc.
December 22, 2011 - (Free Research) In this paper, explore a compilation of articles addressing supply chain management, social media in a business environment, and how to leverage the cloud to boost sales and drive customer satisfaction.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Nipping malware in the bud by M86 Security
February 01, 2012 - (Free Research) With social media, IT consumerization and today’s smart device explosion, enterprises are fighting malware on multiple fronts. But fighting malware making its way to the enterprise through social networks, iPhones and Androids, poses unique challenges. In this videocast, we look at some of the emerging antimalware countermeasures.
(VIDEO) VIEW ABSTRACT | GO TO

The Future of Innovation Management: The Next 10 Years by ComputerWeekly.com
September 05, 2011 - (Free Research) Download this report from Arthur D Little to learn 5 key innovation concepts for CIOs and CTOs.
(IT BRIEFING) VIEW ABSTRACT | GO TO

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com
October 05, 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
(ESSENTIAL GUIDE) VIEW ABSTRACT | GO TO

Smarter Commerce for Consumer Electronics White Paper by IBM
January 30, 2012 - (Free Research) When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

The Future of Business Collaboration by Citrix Online Go To Meeting
January 16, 2012 - (Free Research) Watch this on-demand webcast to hear James Ware, executive producer of the Future of Work ? Unlimited, talk about the issues and challenges surrounding remote collaboration and offer guidelines for succeeding in a world characterized by mobility, dispersion, technology and relentless change.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

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