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Browse Directory>   Infrastructure and Systems Management>  Systems Management>  IT Service Management (ITSM)/ IT Infrastructure Library (ITIL)
 
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Building a Grid Computing Infrastructure for Multi-Tier Consolidation by Dell, Inc.
October 30, 2009 - (Free Research) This paper discusses a Grid reference configuration based on Dell PowerEdge™ blade servers and Dell EqualLogic™ iSCSI storage. This Grid implementation is comprised of the physical Grid based on physical servers and the virtual Grid based upon Oracle virtual machines.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Increase App Performance with Virtual Storage by Dell, Inc.
June 24, 2011 - (Free Research) Take advantage of these Dell EqualLogic PS Series videos and discover that high performance, 24/7 uptime and zero complexity is possible.
(VIDEO) VIEW ABSTRACT | GO TO

Gaining Visibility into IT Performance by Hewlett-Packard Company
November 28, 2011 - (Free Research) Read this paper to discover an automated, dashboard-driven, comprehensive system— customizable at the CIO and departmental level— that provides detailed visibility into every aspect of IT performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Q&A: Challenges in Managing Heterogeneous Datacenters and Multihypervisor Environments by Dell, Inc. and Microsoft
April 27, 2011 - (Free Research) With virtualization and the cloud come new challenges when it comes to management. This white paper discusses the difficulties of maintaining heterogeneous computing environments and explores key factors to consider when selecting a management tool to address them.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

One-Stop Shop: Best Practices to Streamline your Service Desk by Nimsoft, Inc.
September 22, 2011 - (Free Research) Your service desk should be the one stop shop for internal and external customers. But, in order for IT to be the orchestrator of knowledge and the service catalog, you need to provide excellent service and quick response times. Watch this webcast and discover the most current recommendations for service delivery and management best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Pragmatic ITIL: Bridging the Gulf between Theory and Practice by Nimsoft, Inc.
January 04, 2012 - (Free Research) While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Cut Coding for Faster Service Desk Deployments by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn an alternative to legacy service management solutions that is fast to deploy, easy to configure, and can help your organization realize faster time to value and lower total cost of ownership, both immediately and in the long term.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

SaaS-based Service Management: Tailor to the Business with Ease by Nimsoft, Inc.
January 04, 2012 - (Free Research) Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Systems Management: Dell versus HP. Is it time for a change? by Dell, Inc. and Intel
December 01, 2008 - (Free Research) Dell claims that its management solutions, based on Altiris, do more than HP's to simplify management. Are these claims valid? Ptak, Noel & Associates LLC (PNA) explored the logic behind these claims. Read this paper to see what the research reveals.
(CASE STUDY) VIEW ABSTRACT | GO TO CASE STUDY

So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs? by Ericom Software
January 27, 2011 - (Free Research) This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Disk Backup: Sorting Through the Confusion of 5 Alternative Approaches by ExaGrid Systems, Inc.
December 13, 2010 - (Free Research) Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Optimizing Service Desk Value by FrontRange Solutions Inc.
December 23, 2011 - (Free Research) In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Service Desk to Service Management  - IT Service Management Strategies for Success by FrontRange Solutions Inc.
December 21, 2011 - (Free Research) Access this resource for insights to help ease the transformation from service desk to service management, including the 4 requirements for an effective IT Service Management (ITSM) platform, how to develop a holistic governance framework to minimize compliance costs, and the underlying principles of the newest version of ITIL (ITIL V3).
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Capturing The Potential Of Cloud -- How Cloud Drives Value In IT Enterprise by IBM
May 18, 2011 - (Free Research) Nearly all CEOs are adapting their business models to cope with IT infrastructure challenges, and cloud adoption can support these changing business dynamics.
(WHITE PAPER) GO TO WHITE PAPER

Support New Business Demands with Application Rationalization by HP
September 16, 2011 - (Free Research) This podcast discusses how to achieve application rationalization through proper application portfolio management. Learn about the benefits of this strategy and how it can help better align IT with business goals, as well as cutting costs and providing substantial performance gains.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Planning and Executing the Modernization of Legacy Apps by HP
September 16, 2011 - (Free Research) This podcast demonstrates how consulting services can help teams and managers rise above day-to-day business to put their application modernization needs into focus. Listen now to learn more.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Creating Business Agility With a Streamlined, Productive App Portfolio by HP
September 15, 2011 - (Free Research) This video answers important questions related to application portfolio management, including why now is such an important time to modernize and rationalize your applications, and the best practices and tools which can ensure success.
(VIDEO) VIEW ABSTRACT | GO TO

How iPads Enter the Workforce by Citrix
February 21, 2011 - (Free Research) Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.
(ANALYST REPORT) VIEW ABSTRACT | GO TO ANALYST REPORT

How to effectively deliver data center services by BMC Software, Inc.
October 25, 2011 - (Free Research) These days, IT needs to deliver multiple services in an increasingly complex infrastructure. Data center automation helps, but can be limited by silos. The solution? A pragmatic data center automation environment that meets the needs of both IT and business users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Support your business goals with a highly automated hosting environment by HP
October 10, 2011 - (Free Research) This resource presents a data center infrastructure transformation and modernization solution using a patent-pending, detailed approach to help you draw up an effective plan to create a standardized, highly automated hosting environment, able to support your organization’s business goals.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Top trends for a data center transformation, improvements, and expansion by HP
October 10, 2011 - (Free Research) This essential resource explores the various Data Center Transformation workshops offered by HP. Discover today’s top trends for a data center transformation, improvements, and expansion and explore proven ways to transform your data center efficiently and cost-effectively.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

How to transform your traditional data center into the data center of the future by HP
October 10, 2011 - (Free Research) This resource describes the transformation from the traditional data center to the services data center, with special emphasis on the business impact of the transformation. Also, learn how communications service providers (CSPs) are positioning themselves for the data center of the future.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Key tips when planning any IT transformation by HP
October 10, 2011 - (Free Research) Access this essential resource to discover crucial tips when planning for any IT transformation, whether it be big or small.
(VIDEO) VIEW ABSTRACT | GO TO

Experience and IT transformation with a converged infrastructure by HP
October 10, 2011 - (Free Research) This resource explores how UPS became an instant-on enterprise with an easy to manage converged infrastructure. This technology enabled them to respond quickly to business and IT developments, improve customer relationships, increase scalability and reliability, and reduce costs. Discover how your company can become an instant-on enterprise today.
(VIDEO) VIEW ABSTRACT | GO TO

Measuring The Business Value of IT by SAP America, Inc.
September 25, 2006 - (Free Research) Discover how to efficiently measure projected business value, increase the ROI of your SAP investments, and improve the overall worth of your IT initiative with a consistent methodology for both business and IT users.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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