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ALL RESULTS SOFTWARE SERVICES & RESELLERS HARDWARE RESEARCH LIBRARY
 
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ITIL - Starting Fresh or Need A Refresh? by Numara Software
December 16, 2009 - (Free Research) Implementing ITIL for the first time or expanding your current processes can seem like overwhelming tasks. However, there are steps that can make these tasks much easier. Watch and learn what you can do to make implementing ITIL easier and how to use your IT Service Management solution to move forward.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

IT Service Management: Why CIOs Should Care by Numara Software
December 16, 2009 - (Free Research) IT service management has matured from managing trouble tickets to provide valuable insights across all functions of a business. What is its appeal to the CIO?
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Leveraging Your Most Valued Asset: Knowledge by Vivisimo, Inc.
December 15, 2009 - (Free Research) Why do most organizations continuously fail in utilizing knowledge? In this webcast, learn from case studies that illustrate how you can optimize the value of knowledge in your organization through improving e-discovery and data retention practices and eliminating wasteful and under-utilized tools.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Going Mobile: Mobile Customer Service Moves to the Forefront of Multi-Channel Interaction by IntelliResponse
December 14, 2009 - (Free Research) This knowledge paper examines and explores the rapid rise of the mobile consumer, and provides strategies for integrating mobile customer service into the multi-channel service strategy. The paper details how your mobile customer service solution must be channel-specific to mobile, and deliver upon the need for efficiency, accuracy and simplicity.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Social Networking Changing Business Top to Bottom - Ind. Analyst by NewsGator Technologies
December 07, 2009 - (Free Research) Organizations often lack an understanding of how social networking affects their organization. This webcast explores real-life companies engaged in social networking to give viewers a better understanding of how it impacts consumer and enterprise environments.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Data Management for Business Intelligence by SAP AG
January 23, 2009 - (Free Research) This report investigates the strategies, capabilities, and supporting technologies that Best-in-Class companies are employing to alleviate the pressure to accelerate the delivery of actionable information within their enterprises.
(BOOK) VIEW ABSTRACT | GO TO

The Importance of a Single Platform for Data Integration and Quality Management by SAP AG
June 08, 2009 - (Free Research) This paper examines the evolution of the data integration and quality industry, and explains the benefits of moving toward a single data services architecture. It outlines requirements for a software platform for supporting such an architecture, and, as an example, reviews the BusinessObjects“ Data Services XI Release 3 platform.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Protecting and Nurturing Your Brand: Maintain and Grow Brand Value in a Time of Crisis by SAP AG
June 05, 2009 - (Free Research) There are many elements that impact a company's brand. Concentrating on a select few lets you control financial investment while maximizing the returned benefit. This SAP Executive Insight focuses on efforts that target a key set of brand-related opportunities and describes how companies can strengthen brand value even in a recession.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

High Technology Manufacturers Journey to Best in Class Performance by SAP AG
January 23, 2009 - (Free Research) This report highlights the process, organization, knowledge management, performance and technology characteristics of High Tech manufacturers that enable their elevated performance.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Seeing the Big Picture: A Corporate Guide to Better Decisions through IT by SAP AG
June 02, 2009 - (Free Research) A 2007 report conducted by the Economist Intelligence Unit (EIU) found that nine out of ten corporate executives admit to making important decisions on the basis of inadequate information. This whitepaper will discuss what information visibility can do for your organization as well as the three critical strategic areas of business decision making.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Operational Excellence in the Process Industries by SAP AG
January 23, 2009 - (Free Research) Read this Aberdeen review of how best-in-class companies provide visibility into manufacturing operations while using real-time interoperability between manufacturing systems and business systems.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin
November 04, 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin, nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

On Demand Webcast: Improving Service Delivery with Intelligent Document Capture by EMC Corporation
November 23, 2009 - (Free Research) This EMC webcast series will show how you can deliver these benefits by digitizing, securing, and automating operational processes to create a Connected Government. Download this webcast series to discover technologies that can transform your agency's operations.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

15 Minute Guide To Case Management by EMC Corporation
November 23, 2009 - (Free Research) In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Data Modeling Tools Compared: Embarcadero ER/Studio v. CA Erwin by Embarcadero Technologies, Inc.
November 05, 2009 - (Free Research) In this podcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PODCAST) VIEW ABSTRACT | GO TO PODCAST

Intelligent Capture for Government Agencies by EMC Corporation
November 20, 2009 - (Free Research) Government agencies face costly issues with paper due to the increasing volume and wide variety of documents that enter an agency. EMC digital office solutions enable the capture of all types of paper documents, faxes, and data. Find out more.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Government Insights: Case Management -- Improving Service Delivery thru Connected Government by EMC Corporation
April 01, 2008 - (Free Research) Organizations need to improve service delivery while coping with fewer resources by managing information as digital assets and automating back-office processes through case management. By doing so, these organizations realize the promise of connected government while simultaneously reducing time, cost, and risk.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Don't Fight Your Data Modeling Tool - Migrate from CA ERwin to Embarcadero ER/ Studio by Embarcadero Technologies, Inc.
July 20, 2009 - (Free Research) This presentation transcript compares two leading data modeling tools and demonstrates how advanced data modeling improves productivity, standards compliance and knowledge sharing.
(PRESENTATION TRANSCRIPT) VIEW ABSTRACT | GO TO

Don't Fight Your Data Modeling Tool: Migrate from CA Erwin to Embarcadero ER/Studio by Embarcadero Technologies, Inc.
November 05, 2009 - (Free Research) In this webcast, learn how two leading data modeling tools compare and how utilizing advanced data modeling improves productivity, standards compliance and knowledge sharing.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

The Information Agenda: Rapidly Leveraging Information as a Trusted Strategic Asset for Competitive Advantage by IBM
October 06, 2008 - (Free Research) An Information Agenda is an approach for transforming information into a trusted strategic asset that can be rapidly leveraged across applications, processes and decisions for sustained competitive advantage.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Preparing for the 2.0 World: How Enterprises Need to Think About Emergent Social Technologies by Sun Microsystems, Inc.
April 16, 2009 - (Free Research) Social technologies, commonly called Web 2.0, were originally used to describe consumer technologies that enable groups to organize and share information and media. But enterprises quickly caught on to the value of these easy-to-use tools for capturing and sharing ad hoc information that may otherwise not be documented.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

Numara Software Webinar - Track It! by Numara Software
June 08, 2009 - (Free Research) Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Achieving Service Excellence Across The Enterprise by Numara Software
February 01, 2009 - (Free Research) Common problems with interdepartmental handling of customer issues include a mismatch of priorities, no shared understanding of customer impact, and overall communication problems between teams. The solution is to create enterprise-wide workflow and visibility..
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

ITIL for the Real World by Numara Software
January 06, 2009 - (Free Research) This webinar will show you how Numara FootPrints 9 provides practical, rapid ITIL v3 enablement for the vital processes that support the demands of your customers and focuses on providing the best possible experience to your customers.
(WEBCAST) VIEW ABSTRACT | GO TO WEBCAST

Improving Sales Productivity: An Opportunity for Sales and IT Leadership by Microsoft
April 01, 2008 - (Free Research) The main focus of this white paper is about revealing key factors in sales rep productivity, including what helps improve their efficiency (increasing selling time) and effectiveness (getting better results from the available selling time). Both are important and require strong leadership and teamwork between the sales and IT departments.
(WHITE PAPER) VIEW ABSTRACT | GO TO WHITE PAPER

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